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Added 10 mins ago
BP
Designer (18-month Contract)
Brookfield Properties
AB
- Full-time
As part of Brookfield - one of the largest alternative asset managers in the world - we harness our resources to bring a fresh approach, unparalleled creativity, relentless innovation, and…
Added 10 mins ago
B
CSR
BMO
Surrey, BC
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 10 mins ago
B
Customer Service Representative
BMO
Surrey, BC
- Part-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 10 mins ago
B
Personal Banking Associate, Winter 2027 (Co-op/Internship), Saint-Georges-de-Beauce - 4 months
BMO
Saint-Georges, QC
- Full-time
…role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above…
Added 10 mins ago
B
Personal Banking Associate, Winter 2027 (Co-op/Internship), Victoriaville - 4 months
BMO
Victoriaville, QC
- Full-time
Chercher des façons de prendre part à l’amélioration continue de l’expérience client globale.
Added 25 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 25 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 25 mins ago
H
Enterprise Account Executive - Toronto
HiBob
Toronto, ON
- Full-time
Sales Execution: Deep understanding of consultative sales methodologies, value selling, and contract negotiations.
Added 39 mins ago
LC
Conversion Optimization Manager, Growth (Fixed Term Contract)
Lightspeed Commerce, Inc.
Remote, Canada
- $85,000 to $105,000 CAD / year
- Full-time
- Remote
Duration: This is a 12-month fixed-term contract, with the possibility of an extension or transition to a permanent, full-time position in the future.
Added 55 mins ago
E-Commerce Business Analyst
Mariner
NB
…Mariner Innovations team to help in our planned growth, and contract opportunities for our clients in Atlantic Canada. In this role, you will be responsible for client-based projects and,…
Added 55 mins ago
E-Commerce Business Analyst
Mariner
Saint John, NB
…Mariner Innovations team to help in our planned growth, and contract opportunities for our clients in Atlantic Canada. In this role, you will be responsible for client-based projects and,…
Added 55 mins ago
JT
Outside Sales Representative
JM Test Systems
Richmond, BC
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 55 mins ago
JT
Outside Sales Representative
JM Test Systems
Calgary, AB
- Full-time
JM Test Systems is a leading provider of instrumentation and industrial test equipment solutions, specializing in sales, calibration, repair, and rentals. We're a high-growth company backed…
Added 1 hour ago
7
Senior Brand Designer (8 month Contract)
7shifts
Remote, Canada
- $95,200 to $142,800 CAD / year
- Full-time
- Remote
…easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management…
Added 1 hour ago
CK
Customer Service Representative
Circle K
Charlottetown, PE
- Part-time
Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
Added 2 hours ago
G
Manager, Events
Glenbow
Calgary, AB
- Full-time
This role combines sales pipeline management and client relationship development with rigorous event logistics and contract administration. Working within the pricing, policy, and…
Added 2 hours ago
LC
Key Holder - Bayview
Le Creuset
Toronto, ON · North York, ON
- $19 CAD / hour
- Part-time
Join the vibrant world of Le Creuset as a part-time Key Holder for a permanent contract at Bayview Village, where cookware meets colour, and customers come for inspiration! You’ll be the…
Added 2 hours ago
E
Driver - Temporary Part Time - Victoria
Enterprise
Victoria, BC
- Part-time
This role is a Temporary Part time role on a 6 month contract. Candidates must be able to work up to 25 hours per week Monday-Friday between 8:00am-4:30pm.
Added 2 hours ago
SP
Client Account Specialist
Staff Plus
Oakville, ON
- $50,000 to $70,000 CAD / year
- Full-time
Be part of a collaborative team where your contributions are recognized and valued.
Added 2 hours ago
D
Professional Solution Development Engineer
Dematic
Mississauga, ON
- Full-time
…Modernizations & Upgrades projects. This role works closely with Sales, Operations, engineering teams, and subject matter experts. It assesses customer needs, prepares scopes and cost…
Added 2 hours ago
Attorney - Montreal (m/f/d)
Nordex Group
Montreal, QC
…will be responsible to provide legal support (legal advice, contract negotiation and drafting, dispute management, regulatory compliance, and insurance management) to all business teams…
Added 2 hours ago
HM
Financial Analyst Programmatic Media and Power BI
Hire Mint
Toronto, ON
- Full-time
· Support client billing and recharge processes, ensuring amounts billed align with delivered media and contract terms.
Added 2 hours ago
HM
Bilingual Commercial / Leasing Paralegal Ottawa or Toronto, Cieslok Group
Hire Mint
Ottawa, ON
- Full-time
…landlord and asset portfolio accurate, compliant and renewed on…
Added 2 hours ago
IT
Project Operations Manager (Construction)
InTandem Talent
Remote, Canada
- Full-time
- Remote
Take projects over from sales at contract signing
Added 3 hours ago
B
Mortgage Specialist
BMO
Trois-Rivières, QC
- Full-time
…BMO’s share of the home financing market. Actively identifies sales opportunities and refers to BMO colleagues as appropriate. Develops and executes effective marketing and sales programs…

Indigo

Seasonal Customer Experience Representative

Kelowna, BC, Canada

Part-time

Apply About employer

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Job details

Job type: Part-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings as needed; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Knowledge
Customer Engagement
Product Recommendations
Visual Standards
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time Employment
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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