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Added 13 mins ago
WS
People Reporting & Analytics Specialist
Workplace Safety and Insurance Board (WSIB)
London, ON
- Full-time
- Participate in projects and initiatives within HR and across the organization as a people analytics representative
Added 13 mins ago
Food Service Representative, Second Cup
Sinai Health
Toronto, ON
…fast-paced, welcoming environment. With a focus on teamwork and customer care, we are committed to delivering the best specialty coffee and baked goods while making the work experience both…
Added 13 mins ago
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Security Guard
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Halifax, NS
- Full-time
Serve as a positive representative of Sipekne'katik.
Added 13 mins ago
TA
Regional Vice President, Eastern Canada
Thorek/Scott and Partners
ON · Ontario, Canada
- Full-time
The ideal candidate will bring significant experience in wealth management, a strong understanding of the advisor landscape, and a demonstrated ability to build trusted relationships with…
Added 28 mins ago
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Field Marketing Coordinator
Stanley Black & Decker, Inc.
Mississauga, ON
- Full-time
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Field Marketing Coordinator/Coordonnateur du marketing sur le terrain - Montreal, QC
Stanley Black & Decker, Inc.
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- Full-time
Expérience avec les événements de vente au détail, la démonstration de produits, les lancements de nouveaux produits
Added 28 mins ago
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Warehouse Lead Hand - Weekend Shift
Ryder Supply Chain Solutions
Cornwall, ON
- Full-time
Under the responsibility of the Logistics Supervisor, the Warehouse Team Leader assists in ensuring customer requirements are performed effectively and efficiently. The incumbent provides…
Added 28 mins ago
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Senior Regional Manager, Financial Planning
TD
Barrie, ON
- Full-time
…achieve their financial goals while delivering a legendary customer experience is what drives our business success, new business and client loyalty. We do this by knowing our clients,…
Added 28 mins ago
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London Credit Card Representative
TD
London, ON
- Full-time
Make people’s day: consistently deliver an outstanding customer service experience by offering friendly support through your knowledge of TD products, services and solutions.
Added 28 mins ago
GF
Customer Service Representative (Motivator) -Toronto Richmond and Bathurst
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Toronto, ON
- Part-time
Who is a Customer Service Representative (Motivator)?
Added 28 mins ago
CG
Associate, Wealth Advisor
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Competitive Compensation: $110-$150K annually depending on experience & credentials.
Added 43 mins ago
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Front-End Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…of it! We are growing, with the mandate to power world-class customer and employee experience through software and engineering…
Added 43 mins ago
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AVP, Enterprise Digital Capabilities
Manulife
Toronto, ON
- Full-time
Continuously identify common business and customer needs that can be solved once and reused across the enterprise.
Added 43 mins ago
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Personal Lines Account Executive
HUB International
Winnipeg, MB
- Full-time
…high-level skill with client relations. Personal Insurance Sales Representative will also work with sales channels to raise awareness of company offerings and initiate new business ventures…
Added 43 mins ago
ScotiaMcLeod Senior Associate - Laval, Qc
Scotiabank
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Approval as a Registered Representative (RR) with the Canadian Investment Regulatory Organization (CIRO)
Added 43 mins ago
Customer Service Representative, RMV (Clerk 3)
The Government of Nova Scotia
Middleton, NS
…of potential? Then we have a great opportunity for you as a Customer Service Representative at Access Nova…
Added 43 mins ago
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Inside Sales Representative, Legacy Products
Swiss Instruments Limited
Mississauga, ON
- Full-time
Swiss Instruments Limited is seeking a customer-focused and detail-oriented Inside Sales Representative to support customers and the sales team for its legacy product lines. These products…
Added 58 mins ago
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Tractor Operator (Winter Snow Removal - 24/7 Availability)
Clintar Markham, ON
Toronto, ON · Scarborough, ON
- $30 to $35 CAD / hour
- Part-time
$30 to $35 an hour Heavy Equipment Operators, plus $150 - $250 a week standby for Winter Season (standby and hourly rate is based off experience)
Added 1 hour ago
Practice Manager
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…implement strategic initiatives, ensuring a consistent client experience across our network and be a positive representative of VetStrategy in the local…
Added 1 hour ago
QR
Specifications - Representative
Quincaillerie Richelieu
Richmond, BC
- Full-time
Richelieu Hardware is looking for a Specification Representative position for Vancouver location.
Added 1 hour ago
SE
Outside Sales Representative
Sansom Equipment Limited
Mount Pearl, NL
- Full-time
…representatives? We are currently seeking an Outside Technical Sales Representative for Newfoundland. This role focuses on sales development and relationship building with our established…
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Kelowna, BC
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
Production Planner
Hilton Food Group Plc
Brantford, ON
To manage all aspects of the production planning at site in order to achieve the required Hilton standards of customer service level, production and stock movements, cost control and…
Added 1 hour ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
LOANS INTERVIEWER / MEMBER SERVICE REPRESENTATIVE, Mobile
Added 1 hour ago
A
Counter Sales Associate 2
AirReps
Markham, ON
- Full-time
Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group.…

Indigo

Seasonal Customer Experience Representative

Kelowna, BC, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Apr 24, 2027
Posting language: English
Posted: Oct 26, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings as needed; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Knowledge
Customer Engagement
Product Recommendations
Visual Standards
Health And Safety
Employee Experience
Flexible Scheduling
Seasonal Employment
Part-Time Employment
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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