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Added 3 mins ago
P&
Production Supervisor
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ON · Inkerman, ON
- Full-time
New-Life Mills: New-Life Mills has been a leader in livestock nutrition since 1964, providing feed solutions that support healthy, productive animals. With a focus on research, quality…
Added 3 mins ago
Customer Care Centre Agent - Winter 2026/27
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Maintain professional conduct when knowingly acting as a company representative, on or off duty.
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R&D Associate Scientist
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Added 18 mins ago
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Added 33 mins ago
AA
Store Driver
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- $17.95 to $18.85 CAD / hour
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Added 33 mins ago
Project Manager - Hybrid Power & Electrification
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…us. Join our team of engineers and technical specialists to support utilities, governments and industry in the transition to a low carbon world. While the market is challenging, these…
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Platform Engineer
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- Full-time
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Strategic Partnership Manager
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Strong knowledge of Insurance business, operations, procurement processes, sourcing methodologies, contract law, as well as experience with third-party risk management frameworks and…
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Added 33 mins ago
MN
Customer Operations Specialist
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Remote, Canada
- Full-time
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Reporting to the Manager, Customer Operations, the Customer Operations Specialist will assist with the achievement of corporate goals and objectives by acting in a support role for all…
Added 33 mins ago
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HVAC/Hydronics Inside Sales Representative
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Added 33 mins ago
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Crop Inputs Representative
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Added 33 mins ago
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Outside Parts & Service Representative - Material Handling
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- Full-time
Brandt is currently seeking an Outside Parts & Service Representative for our Ottawa location. This is an outside sales position responsible for promoting and selling Material Handling…
Added 33 mins ago
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Outside Parts & Service Representative - Bilingual
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- Full-time
Brandt is currently seeking an Outside Parts & Service Representative for our Ottawa Construction & Forestry location. This is an outside sales position responsible for promoting and…
Added 33 mins ago
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Outside Parts & Service Representative - Agriculture
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Brandt is currently seeking an Outside Parts & Service Representative for our Pincher Creek Agriculture location.
Added 33 mins ago
I
Seasonal Customer Experience Representative
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Lethbridge, AB
- $15 to $18.75 CAD / hour
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Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Added 33 mins ago
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Guest Experience Ambassador
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- Full-time
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Added 33 mins ago
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Added 33 mins ago
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Added 47 mins ago
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- $18.25 CAD / hour
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…listed here may be assigned as necessary to ensure the proper operations of the…
Added 47 mins ago
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Front Desk Opener
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Added 1 hour ago
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Competition #2026-397-CP Business Development Representative (2026-397-CP)
Added 1 hour ago
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Business Development Representative (2026-402-CP)
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ivari Canada
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Added 1 hour ago
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OH Lead Sarnia Refinery
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Ensure your team meet the required professional standards of practice and you actively support and nurture their development of a growth mindset

Indigo

Seasonal Customer Experience Representative

Belleville, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety Awareness
Physical Stamina
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Customer Engagement
Product Recommendations
Product Collections
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Physical Lifting
Bilingualism

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