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Added 1 min ago
BG
Customer Support Advisor (CSA)
Brandt Group of Companies
Innisfil, ON
- Full-time
Brandt Tractor Ltd is currently seeking a Customer Support Advisor (CSA) for our Barrie location.
Added 1 min ago
D
Dessinateur.trice de production junior - Junior Production Designer
DAVIDsTEA
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
…accessories through our e-commerce platform and 23 Canadian retail stores. Based in Montreal, we focus on innovative flavours, wellness-driven ingredients, and organic tea. We’re making tea…
Added 1 min ago
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IT technician (Equipment and Configuration)
Hays
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our client is a large, well-established Canadian retail organisation with a significant store network and a fast-paced technology environment. They are looking for an IT Equipment…
Added 2 mins ago
LC
Outbound Capital Account Executive
Lightspeed Commerce, Inc.
Remote, Canada
- Full-time
- Remote
…Services Team in NoAM. You will be in charge of managing a book of retail customers. Your goal is to support the growth and operations of Lightspeed customers through the offering of our…
Added 2 mins ago
OF
Membership Sales Associate
Orangetheory Fitness Affiliates
Surrey, BC
- $18.25 to $19.5 CAD / hour
- Full-time
Added 2 mins ago
LH
Part Time Floor Leader - Toronto Eaton Centre
Lush Handmade Cosmetics
AB
- Part-time
Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Morden, MB
- Part-time
Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
Added 2 mins ago
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Assistant Branch Manager
Royal Bank of Canada
Winnipeg, MB
- Full-time
…and encourage collaboration across all roles. Further, you support the ongoing development of your team through consistent sales routines to ensure a high level of employee capability and…
Added 2 mins ago
FB
Customer Service Representative
Farm Boy Inc.
Toronto, ON
- From $18 CAD / hour
- Part-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Winnipeg, MB · Henderson Hwy, Winnipeg, MB
- Part-time
Live the culture: be the industry leader in delivering a knowledgeable, genuine, and exceptional customer experience.
Added 2 mins ago
CC
Retail Shift Leader
Canna Cabana
Morden, MB
- Full-time
Canna Cabana is actively seeking Retail Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become…
Added 2 mins ago
UI
Parts Handler (Temporary)
UAP Inc.
Calgary, AB
- $19.85 to $21.05 CAD / hour
- Full-time
Assist in loading and unloading both customer and delivery driver vehicles;
Added 2 mins ago
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Keyholder (Part time) - Reitmans
Reitmans (Canada) Ltée/Ltd
Dartmouth, NS
- Part-time
2+ years of experience in retail, sales, or customer service (experience with opening/closing responsibilities is preferred).
Added 2 mins ago
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Keyholder (Part time) - Trinity Common
Reitmans (Canada) Ltée/Ltd
Brampton, ON
- Part-time
2+ years of experience in retail, sales, or customer service (experience with opening/closing responsibilities is preferred).
Added 2 mins ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Lloydminster, AB
- Part-time
Commitment to providing exceptional customer service
Added 2 mins ago
SD
Post Office Clerk, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oshawa, ON
- Part-time
To provide prompt and superior customer service at the retail postal outlet.
Added 2 mins ago
SD
Post Office Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Responsible for organizing and delivering full service retail postal services (courier items, postal boxes, money transfers, call-in parcels) to Shoppers Drug Mart customers, maximizing…
Added 2 mins ago
SD
Regulated Pharmacy Technician, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Barrie, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Managing the customer service functions, including cash, cashiers and merchandising.
Added 2 mins ago
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Regulated Pharmacy Technician, Hourly Part Time Day
Shoppers Drug Mart
Oakville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Oakville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
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Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
North Vancouver, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 mins ago
SD
Spécialiste Beauté, rémunéré(e) à l’heure temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Work for a local business owner while having the support of a strong retail brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online…
Added 2 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Bowmanville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Indigo

Seasonal Customer Experience Representative

Belleville, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety Awareness
Physical Stamina
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Customer Engagement
Product Recommendations
Product Collections
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Physical Lifting
Bilingualism

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