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Added 3 mins ago
BG
Représentant·e des ventes - Construction et foresterie | Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Laval, QC
- Full-time
…defined area of responsibility (AOR) with the goal of increasing sales and rental revenue of New and Used Wholegoods. A successful Territory Manager (TM) will have extensive knowledge of…
Added 3 mins ago
VA
Technical Sales Specialist
Vanko, Analytical & Instrumentation Specialists
Calgary, AB
- Full-time
Vanko Analytics Ltd. is seeking a motivated Technical Sales Representative to develop and support our industrial instrumentation and analytical solutions business throughout British…
Added 3 mins ago
GF
District Sales Manager
Gordon Food Service - Canada
Winnipeg, MB
- Full-time
Provides development opportunities for the District Sales Rep (DSR). Oversees and provides direction to enhance relationships and growth opportunities with customers. Reports, analyzes and…
Added 3 mins ago
GF
Representative, District Sales (Niagara/ Thorold)
Gordon Food Service - Canada
Thorold, ON
- Full-time
…handling order management, delivery coordination, and relationship development in an assigned territory. Focus on expanding existing customer relationships and securing new business by…
Added 3 mins ago
SM
Service Technician
Swish Maintenance Limited
Barrie, ON
- Full-time
As a frontline representative of the company, the Service Technician builds strong customer relationships through professionalism, responsiveness, and technical expertise. Through…
Added 3 mins ago
Service Technician
Swish Group of Companies
Barrie, ON
As a frontline representative of the company, the Service Technician builds strong customer relationships through professionalism, responsiveness, and technical expertise. Through…
Added 3 mins ago
OH
Inside Sales Representative
O’Dell HVAC Group
Ottawa, ON
- Full-time
We are seeking an Inside Sales Representative to join our Sales team in our Ottawa - Nepean Office. Reporting to the Regional Sales Manager, you will support the sales process by responding…
Added 33 mins ago
A
Portfolio Administrator
Aviso
Toronto, ON
- $70,000 to $80,000 CAD / year
- Full-time
Demonstrated experience and thorough understanding of investment concepts, analytics and investment administration market research, product development and sales would be beneficial
Added 33 mins ago
BG
Représentant·e des ventes | Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Lac-des-Écorces, QC
- Full-time
…defined area of responsibility (AOR) with the goal of increasing sales and rental revenue of New and Used Wholegoods. A successful Territory Manager (TM) will have extensive knowledge of…
Added 33 mins ago
Manager, GCEC & VA SSI Supervision
Scotiabank
Toronto, ON
…with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet…
Added 33 mins ago
Wealth Management Intern (Student/New Grad)
The Canada Life Assurance Company
Calgary, AB · Vancouver, BC
Work closely with the external wholesaler (Regional Sales Manager) and inside wholesaler (Regional Sales Representative)
Added 33 mins ago
Route Service Representative (4-Day Workweek)
Cintas
Quebec, QC
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 48 mins ago
BH
Property Representative 1 - Distribution Acquisitions
BC Hydro
Vancouver, BC
- Full-time
…interests; negotiates agreements; performs site inspections; reviews development and construction plans; ensures work is carried out in accordance with plans, agreements and safety…
Added 48 mins ago
SC
Member Service Representative II
Sunrise Credit Union
Deloraine, MB
- Full-time
…services and identifies opportunities to cross sell or refer sales opportunities to other…
Added 48 mins ago
SC
Member Service Representative III
Sunrise Credit Union
Strathclair, MB
- Full-time
…and investment business by following up on staff referrals, sales initiatives and member client inquires. May provide guidance to junior Member Service Representative by providing technical…
Added 48 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Lethbridge, AB
- $15 to $18.75 CAD / hour
- Part-time
Own self-development and provide continuous feedback to colleagues and Leadership Team
Added 1 hour ago
Customer Care Centre Agent - Winter 2026/27
Sunshine Village Corporation
Calgary, AB
…line of the Resort. The Agent facilitates pass and product sales, online and in person retail sales, and books hotel reservations. The Customer Care Centre Agent works under the direction…
Added 1 hour ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You have a passion for driving sales: As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty…
Added 1 hour ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Remote, Canada
- Full-time
- Remote
Richelieu Hardware looking for a Sales Representative - Industrial for the Onward Hardware, in the Atlantic region.
Added 1 hour ago
A
Retail Sales Representative
Acosta
Sudbury, ON
- Part-time
We are currently recruiting a results-oriented Sales and Merchandising Representative to represent our clients.
Added 1 hour ago
BG
Représentant·e des ventes d'équipement lourd | Heavy Duty Equipment Sales Representative
Brandt Group of Companies
Trois-Rivières, QC
- Full-time
…defined area of responsibility (AOR) with the goal of increasing sales and rental revenue of New and Used Wholegoods. A successful Territory Manager (TM) will have extensive knowledge of…
Added 1 hour ago
D
Wealth Management Advisor
Desjardins
Disraeli, QC · Caisse Desjardins du Carrefour des lacs
- Full-time
Mutual fund representative certificate – Autorité des marchés financiers
Added 1 hour ago
AA
Store Driver
Advance Auto Parts
Hamilton, ON
- $17.95 to $18.85 CAD / hour
- Part-time
Drop off weekly/monthly sales flyers while promoting current sales and loyalty programs
Added 1 hour ago
AA
Store Driver
Advance Auto Parts
Timmins, ON
- $17.95 to $18.85 CAD / hour
- Full-time
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or…
Added 1 hour ago
Inside Sales Representative
Umicore
Markham, ON
Provide weekly and monthly reports to management on sales activities, figures and issues

Indigo

Seasonal Customer Experience Representative

Belleville, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety Awareness
Physical Stamina
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Customer Engagement
Product Recommendations
Product Collections
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Physical Lifting
Bilingualism

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