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Added 2 mins ago
LC
Department Manager, HMR
Loblaw Companies Limited
Truro, NS
- Full-time
Previous retail management experience, preferably in a departmental or specialty store setting
Added 2 mins ago
LC
Bakery Department Manager
Loblaw Companies Limited
Halifax, NS
- Full-time
Previous retail management experience, preferably in a departmental or specialty store setting
Added 2 mins ago
PC
Retail Buyer
Pursuit Collection
Banff, AB · Canmore, AB · CAN - Banff Office (Operations)
- Full-time
Added 2 mins ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, Ontario
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 2 mins ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Brampton, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 2 mins ago
PV
Category Manager - Hardlines
Pet Valu
Markham, ON
- Full-time
Pet Valu is Canada’s leading pet specialty retailer, dedicated to strengthening the bond between dedicated pet lovers and their pets. With 50 years of animal care expertise, we operate over…
Added 17 mins ago
S
Medical Laboratory Technologist
Sanya’k̓ula
Whistler, BC
- Full-time
…coast of BC, including acute care hospital laboratories and specialty…
Added 17 mins ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Brampton, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 17 mins ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Brampton, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 17 mins ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 17 mins ago
WO
Speech Pathologist - Speech Therapy Corporate
William Osler Health System
Toronto, ON · Etobicoke, ON
- Contract
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 17 mins ago
C
Pharmacy Manager
Cencora
Regina, SK · CAN > SK > Regina > Badham
- Full-time
Supervise and co-ordinate the activities of pharmacists, pharmacy technicians and pharmacy assistants in the day to day operation of the Specialty Pharmacy
Added 17 mins ago
Supervisor, Nursing
Bayshore
AB
…delivered consistent growth in Home Health, Home Care Solutions and Specialty Rx with over 100 locations across Canada, including home care offices, pharmacies, and infusion clinics.…
Added 32 mins ago
OH
Clinical Nurse (RN) - Resource Team/ Float Pool
Olathe Health
Pavilion 1, BC
- Full-time
…practices within the boundaries of the Kansas Nurse Practice Act, specialty standards and organizational/departmental policies and…
Added 32 mins ago
LH
Registered Clinician - PT / OT
Lifemark Health Group
Regina, SK
- $96,000 to $130,000 CAD / year
- Full-time
Physiotherapist I | Physiotherapist II | Physiotherapist Specialty
Added 32 mins ago
TA
Agentic AI Architect
Tiger Analytics
Canada
- Full-time
AWS Certified Solutions Architect - Professional / AWS Certified Machine Learning - Specialty
Added 32 mins ago
W
Service Technician - GTA
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
Maintain and be accountable for truck inventory (parts and specialty tools provided by the company) to able to complete work in a timely manner
Added 32 mins ago
W
Service Technician - London
WASH
Toronto, ON · CAN - Toronto Branch
- Full-time
Maintain and be accountable for truck inventory (parts and specialty tools provided by the company) to able to complete work in a timely manner
Added 32 mins ago
SC
Facility Asset Management Engineer
Strathcona County
Sherwood Park, AB
- Full-time
Proven experience in operating a facility lifecycle or asset management program and managing projects with technical teams of specialty consultants
Added 47 mins ago
T
Senior Consultant, ML/AI Engineer, Data & AI
Toast
Vancouver, BC
- $77,000 to $102,000 USD / year
- Full-time
Cloud AI/ML certifications such as Azure AI Engineer Associate, AWS Machine Learning Specialty, Google Professional ML Engineer, Databricks ML Engineer Associate, or Databricks Generative…
Added 47 mins ago
AP
Manager, Data Analytics and Reporting
Alexion Pharmaceuticals, Inc.
Mississauga, ON
- Full-time
…and reporting that power the US Commercial business across Specialty Pharmacy, Specialty Infusion Providers, inventory management, and broader Trade & Distribution…
Added 47 mins ago
CN
Dry Order Picking Team Member
Caldic North America
Mississauga, ON
- Full-time
The chance to shape the future of specialty ingredient solutions across industries like food, pharma, personal care, and more
Added 47 mins ago
WO
Education Assistant, Mac - CARE Program
William Osler Health System
Brampton, ON
- Full-time
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 47 mins ago
WO
Education Assistant, Mac - CARE Program
William Osler Health System
Brampton, ON
- Full-time
…major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and…
Added 47 mins ago
BE
Transformer Engineer
Beaver Electrical Machinery Ltd.
Burnaby, BC
- Full-time
…engineering and redesign calculations - including standard units and specialty equipment such as rectifier transformers and 12/18-pulse drive configurations - interpreting complex…

Indigo

Seasonal Customer Experience Representative

Belleville, ON, Canada

$17.95 CAD / hour · Part-time

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: Apr 25, 2027
Posting language: English
Posted: Oct 27, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create a welcoming customer experience by engaging shoppers, recommending curated products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Customer Engagement
Product Storytelling
Adaptability
Flexibility
Communication
Teamwork
Health And Safety Awareness
Physical Stamina
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Customer Engagement
Product Recommendations
Product Collections
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Physical Lifting
Bilingualism

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