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Added 8 mins ago
FC
District Sales Representative - Western Region (BC)
Festo Canada
Vancouver, BC
- Full-time
…application and getting to know you better! District Sales Representative – Western Region…
Added 38 mins ago
NB
Financial Planner
National Bank of Canada
Gatineau, QC
- Full-time
…also have access to colleagues with a wide range of expertise, experience, and backgrounds to enrich all aspects of your…
Added 38 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Sainte-Thérèse, QC
- Full-time
…use your analytical skills in order to offer a people-centric experience for branch…
Added 38 mins ago
Short Order Cook
Nova Scotia Health and IWK Health
Big Glace Bay, NS · NS · Glace Bay, Nova · New Waterford, Nova
…therapeutic, allergy and menu standards, and providing overall customer service according to departmental…
Added 1 hour ago
FO
Future Opening: Customer Service Representative/Inside Sales
FASTSIGNS of West Metro, MN
Burnaby, BC
- Full-time
FASTSIGNS #530801 is hiring for a Customer Service Representative to join our team!
Added 1 hour ago
QR
Sales Representative - Industrial
Quincaillerie Richelieu
Mississauga, ON
- Full-time
Under the supervision of the Industrial Sales Manager, the Sales Representative will be responsible for all sales activities and management of customer accounts within a set territory. The…
Added 1 hour ago
E
Care & Support Representative (Temporary Contract)
Engaged
Remote, Canada
- $18 to $23 CAD / hour
- Full-time
- Remote
Take ownership and follow-up (TOFU) – take ownership over the customer experience and provide thorough follow-up, collaborating with team members when necessary
Added 2 hours ago
A
Représentant (e) du support à la production - Temps Partiel / Production Support Representative - Part Time
ADP
Montreal, QC
- Part-time
- Other
Vous travaillerez en étroite collaboration avec l’équipe de l’Exploitation de HRO afin de garantir la meilleure expérience client.
Added 2 hours ago
AA
Customer Service Representative/Service Advisor (Markham)
Assured Automotive
Markham, ON
- Full-time
The Customer Service Representative is responsible for providing an exceptional customer experience, in person, over the phone and emails. They manage working relationships with customers…
Added 2 hours ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Calgary, AB
- Full-time
Reliable Parts is looking to hire a full-time Customer Service Representative. Are you friendly, personable, and able to get along well with others? Do you want an opportunity to advance…
Added 2 hours ago
VF
Facility Operator
Vivo for Healthier Generations
Calgary, AB
- Full-time
…standards of excellence in integrated work practices to enhance customer experience, organizational accountability, productivity, and…
Added 2 hours ago
I
Seasonal Customer Experience Representative
Indigo
Burnaby, BC
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 2 hours ago
S
Administrative Secretary, OBGYN Infrastructure - BC Women's Hospital & Health Centre
Sanya’k̓ula
Vancouver, BC
- Full-time
A level of education, training, and experience equivalent to Grade 12 plus graduation from a formal administrative program plus 3 years recent related experience in a health care…
Added 2 hours ago
OT
Customer Service Representative
Olympia Tile+Stone Inc.
Toronto, ON · North York, ON
- $37,440 to $41,600 CAD / year
- Full-time
Please submit your résumé and a short cover letter outlining your experience and explaining why you are an excellent fit for the Customer Service Representative role.
Added 4 hours ago
B
Customer Service Representative
Boomerang
Toronto, ON
- Full-time
Boomerang is growing its Toronto team and hiring a Customer Service Representative to be the friendly face of our clients' brands at live events and in-store promotions across the GTA.…
Added 4 hours ago
I
Seasonal Customer Experience Representative
Indigo
Fredericton, NB
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 4 hours ago
IC
VP, Life Operations
ivari Canada
Toronto, ON
- Full-time
…direction for all ivari’s operations to ensure a consistent experience for internal and external stakeholders. They will act as the key point of contact for our outsourcing relationship,…
Added 4 hours ago
CG
Call Center Operator - Casual
Compass Group Canada
Toronto, ON · North York, ON
- Part-time
You will be responsible for serving as a customer service representative in a call center and providing work order management support for staff/customers.
Added 4 hours ago
RB
Private Banker
Royal Bank of Canada
Mississauga, ON
- Full-time
…will be an accredited professional delivering the Black Card Experience to high net worth Canadians, focused on Private Banking’s core value proposition of wealth planning, credit, cash…
Added 4 hours ago
RB
Associate Advisor
Royal Bank of Canada
Toronto, ON
- Full-time
We’re looking for a collaborative, curious, market-driven professional with hands-on experience in trading and client relationship management.
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Terrace, BC
- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 4 hours ago
A
Commercial/Sales Account Director I
AMECO
Kitimat, BC
- Full-time
…is responsible for building and maintaining executive-level customer relationships, identifying opportunities within target industries, and positioning AMECO's comprehensive portfolio of…
Added 4 hours ago
TI
Customer Experience Representative
Techtronic Industries Canada Inc. - TTI Canada
Toronto, ON
- Full-time
We are looking for an enthusiastic and experienced individual to fill the role of Customer Experience Representative. The Customer Experience Representative will be responsible for…
Added 4 hours ago
TS
Bilingual (French) Sales Coordinator
TalentSphere Staffing Solutions
Whitchurch-Stouffville, ON
- Full-time
Responding to customer and Sales Representative inquiries.
Added 5 hours ago
IG
Field Service Representative (FSR)
Insight Global
Victoria, BC
- $40 to $55 CAD / hour
- Contract
The Field Service Representative (FSR) is a 9-month contract position based in Victoria, BC, with Victoria expected to be the candidate’s base for at least six months. The role is primarily…

Indigo

Seasonal Customer Experience Representative

Fredericton, NB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 27, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to work Early morning shifts starting at 6am
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Create a welcoming store environment, connect with customers, and use product storytelling to help customers find relevant products. Maintain visual standards, stay informed about products and promotions, support health and safety, and contribute ideas and feedback to improve the customer and employee experience.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, the ability to lift items up to 40 pounds, and flexible availability for varied shifts; French and English bilingualism is required for positions in Québec.

Skills

Customer Service
Customer Engagement
Product Storytelling
Retail Sales
Visual Standards
Adaptability
Flexibility
Communication
Teamwork
Accountability
Health And Safety
Product Knowledge
Customer Feedback
Self-Development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Product Storytelling
Customer Engagement
Product Collections
Visual Standards
Retail Sales
Product Knowledge
Promotions
Health And Safety
Customer Feedback
Employee Experience
Flexible Scheduling
Early Morning Shifts
Evening Shifts
Weekend Shifts
Holiday Shifts
Overnight Shifts
Lifting And Handling
Bilingualism

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