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Added 11 mins ago
W
Outside Sales Representative- Heavy Equipment
Wajax
Sudbury, ON · Lively, ON
- Full-time
Plays an integral role in the retail sales process. Responsible for the efficient processing of high volume product sales orders from point of order reception to product delivery. Ensures…
Added 11 mins ago
EM
Customer Service Representative - Woodstock
Enterprise Mobility
Woodstock, NB
- $17 CAD / hour
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 11 mins ago
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Route Service Supervisor - UniFirst Canada
UniFirst
Kingston, ON
- Full-time
Provide route coverage during Route Service Representative absences (e.g., illness or vacation), offering hands-on support while assessing performance and customer satisfaction and loyalty.
Added 12 mins ago
SC
Member Service Representative 1 Part Time
StellerVista Credit Union
BC · Fernie, BC
- Part-time
…organization dedicated to cooperative values and exemplary member service, this could be just what you’re looking for. We are currently recruiting for the position of Member Service…
Added 12 mins ago
AF
Financial Service Representative - LendDirect Office 1505
Attain Finance
Mississauga, ON
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
Added 27 mins ago
FG
Commercial Lines Account Manager (Trucking/Fleet/Transportation)
FSB GROUP LTD.
Concord, ON
- $60,000 to $90,000 CAD / year
- Full-time
Commercial Lines Customer Service Representative (CSR)
Added 41 mins ago
D
Business Developer – US Market (Montréal)
Dayuse
Montreal, QC
- $90,000 to $125,000 CAD / year
- Contract
Our culture is built on diversity, merit, humility, service excellence, and ambition - an environment where you can grow, learn, and take part in reshaping an entire industry.
Added 57 mins ago
D
Personal Finance Advisor
Desjardins
Rivière-Rouge, QC · Caisse Desjardins du Grand-Mont-Tremblant
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 57 mins ago
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Director
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
Your role involves using your in-depth knowledge of the sector to manage all large-scale sales and operations activities or a major support sub-function offering specialized services to all…
Added 57 mins ago
D
Personal Finance Advisor
Desjardins
Saint-Georges, QC · Saint-Martin, QC · Caisse Desjardins du Coeur-de-la-Beauce
- Full-time
Manage business relationships, assess member/client satisfaction and service quality, follow up and identify areas for improvement
Added 57 mins ago
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Client Associate, Wood Gundy-Bilingual
CIBC
Quebec, QC
- Full-time
…management, trusted investment advice and exceptional client service. As a Client Associate, you will work closely with Investment Advisors at CIBC Wood Gundy to help manage their…
Added 57 mins ago
Brand Experience Summer Representative - Toronto
Molson Coors
Toronto, ON
In the role of a Brand Experience Summer Field Representative in Toronto you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage industry.…
Added 57 mins ago
On-Premise Summer Field Sales Representative - Ottawa
Molson Coors
Ottawa, ON
In the role of a Summer Field Sales Representative in Ottawa you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage industry. You will…
Added 57 mins ago
On-Premise Summer Field Sales Representative - Brampton
Molson Coors
Brampton, ON
In the role of a Summer Field Sales Representative in Brampton you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage industry. You will…
Added 57 mins ago
Key Account Summer Field Sales Representative, GTA
Molson Coors
Toronto, ON
In the role of a Key Accounts Summer Field Sales Representative in Toronto you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage…
Added 57 mins ago
Brand Experience Summer Representative - Vancouver
Molson Coors
Vancouver, BC
In the role of a Brand Experience Summer Field Representative in Vancouver you will be part of the British Columbia sales teams. You will be exposed to the ever growing, fast paced beverage…
Added 57 mins ago
Brand Experience Summer Representative - Calgary
Molson Coors
Calgary, AB
In the role of a Brand Experience Summer Field Representative in Calgary you will be part of the Alberta sales teams. You will be exposed to the ever growing, fast paced beverage industry.…
Added 57 mins ago
On-Premise Summer Field Sales Representative - Windsor/Sarnia
Molson Coors
Windsor, ON
In the role of a Summer Field Sales Representative in Windsor/Sarnia you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage industry. You…
Added 57 mins ago
On-Premise Summer Field Sales Representative - Edmonton
Molson Coors
Edmonton, AB
In the role of a Summer Field Sales Representative in Edmonton you will be part of the Alberta sales teams. You will be exposed to the ever growing, fast paced beverage industry. You will…
Added 57 mins ago
On-Premise Summer Field Sales Representative - London
Molson Coors
London, ON
In the role of a Summer Field Sales Representative in London you will be part of the Ontario sales teams. You will be exposed to the ever growing, fast paced beverage industry. You will…
Added 57 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and…
Added 57 mins ago
Route Service Sales Representative (4-Day Workweek)
Cintas
Hamilton, ON
Cintas is seeking a Route Service Sales Representative (4-Day Workweek) to manage and grow customer accounts in the Rental Division. RSSRs drive a truck along an established route and…
Added 57 mins ago
KS
Order Administrator
Kelly Services (Canada), Ltd.
Markham, ON
- Temporary
Kelly Services is currently seeking an experienced and detail-oriented Customer Service/Order Management Representative to join our client’s team in Markham.
Added 57 mins ago
CC
Assistant Route Service Sales Representative - Temporary
Cintas Canada
Toronto, ON
- Full-time
Cintas is seeking an Assistant Route Service Sales Representative. Responsibilities include providing route service to a set customer base, through the pick-up and delivery of uniforms and…
Added 1 hour ago
AP
Pest Technician - We'll Train (Base Salary, Commission & Bonus Included)
Abell Pest Control
Kingston, ON
- Full-time
…successful transferable skills and be equally considered: route sales, route service, field sales, field service, service technician, territory representative, restaurant manager,…

Indigo

Seasonal Customer Experience Representative

Fredericton, NB, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 27, 2027
Posting language: English
Posted: Oct 29, 2026

Original job description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to work Early morning shifts starting at 6am
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Create a welcoming store environment, connect with customers, and use product storytelling to help customers find relevant products. Maintain visual standards, stay informed about products and promotions, support health and safety, and contribute ideas and feedback to improve the customer and employee experience.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, the ability to lift items up to 40 pounds, and flexible availability for varied shifts; French and English bilingualism is required for positions in Québec.

Skills

Customer Service
Customer Engagement
Product Storytelling
Retail Sales
Visual Standards
Adaptability
Flexibility
Communication
Teamwork
Accountability
Health And Safety
Product Knowledge
Customer Feedback
Self-Development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Product Storytelling
Customer Engagement
Product Collections
Visual Standards
Retail Sales
Product Knowledge
Promotions
Health And Safety
Customer Feedback
Employee Experience
Flexible Scheduling
Early Morning Shifts
Evening Shifts
Weekend Shifts
Holiday Shifts
Overnight Shifts
Lifting And Handling
Bilingualism

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