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Added 7 mins ago
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Customer Service Representative
Westlake
Woodbridge, ON
- Full-time
Coordinates returned goods from customer with Sales Representative / manager’s approval. Completes all product returns or invoice adjustments in a timely manner ensuring accurate reason…
Added 22 mins ago
NB
Banking Advisor
National Bank of Canada
Rawdon, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 22 mins ago
OT
Inside Sales Representative
Olympia Tile+Stone Inc.
Toronto, ON
- $39,520 to $43,680 CAD / year
- Full-time
We are seeking an Inside Sales Representative to join the team at our Toronto branch. In this role, you will be the first point of contact for Stone Slab showroom customers, supporting…
Added 22 mins ago
IP
Outside Sales Representative
Intercity Packers Meat & Seafood
AB · Edmonton, AB
- Full-time
As a result of our expanding sales strategy, Intercity Packers is looking for a Full Time Direct Sales Representative located in Edmonton, Alberta. Reporting to the Director of Sales, the…
Added 22 mins ago
C
Financial Service Representative
CIBC
Delta, BC · Ladner, BC
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 22 mins ago
A
Regional Sales Manager
ApplyBoard
Kitchener, ON
- Full-time
…As an organization built on diversity, our team members are representative of the students we…
Added 22 mins ago
Territory Sales Representative - Charlottetown
Molson Coors
Charlottetown, PE
In the role of Territory Sales Representative working in Prince Edward Island, you will be part of the Atlantic Commercial team. This position reports to the New Brunswick/PEI District…
Added 22 mins ago
Route Service Representative
Cintas
Sudbury, ON
Cintas is seeking a Route Service Representative to manage and grow customer accounts in the Rental Division. Our partners drive a truck along an established route and service and sell…
Added 37 mins ago
U
ARCHITECTURAL SALES REPRESENTATIVE
Unilock
Georgetown, ON
- Full-time
We are currently seeking an Architectural Sales Representative to join our Commercial Sales Team. Reporting to the Commercial Sales Manager, this position plays a pivotal role in driving…
Added 37 mins ago
MC
Financial Services Representative - Full Time - 12 Month Contract
Meridian Credit Union
Barrie, ON
- $50,000 to $53,000 CAD / year
- Full-time
As our Financial Services Representative, you will be joining a team of highly engaged financial service professionals who are dedicated to providing an exceptional Member Experience. In…
Added 37 mins ago
MC
Member Services Representative - Part Time
Meridian Credit Union
Penetanguishene, ON
- $45,000 to $49,000 CAD / year
- Part-time
As a Member Services Representative (Part-Time):
Added 37 mins ago
CB
Customer Service Representative
Canadian Bearings
St. Catherines
- Full-time
…culture is one of accountability, authenticity, and continuous…
Added 37 mins ago
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Business Development Representative
Talan
Toronto, ON
- $75,000 to $80,000 CAD / year
- Full-time
Reporting to BDR manager and part of the marketing team, the Business Development Representative will play a strategic role in initiating discussions with potential clients through…
Added 37 mins ago
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Représentant(e) développement des afffaires | Business Development Representative
Talan
Montreal, QC · Toronto, Ontario
- Full-time
Reporting to BDR manager and part of the marketing team, the Business Development Representative will play a strategic role in initiating discussions with potential clients through…
Added 52 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Montreal, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 52 mins ago
NB
Banking Advisor
National Bank of Canada
QC · Saint-Donat-de-Montcalm, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 52 mins ago
NB
Banking Advisor
National Bank of Canada
Quebec, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 52 mins ago
OC
Renewable Energy Sales Consultants (Outside and Inside Sales Representatives)
Outright Consulting
Toronto, ON
- Full-time
We are looking for motivated and results-driven Renewable Energy Sales Consultants to join our growing team. We offer Uncapped commission structure with unlimited earning potential and…
Added 52 mins ago
E
Customer Service Representative - Woodstock
Enterprise
Woodstock, NB
- Part-time
The Enterprise brand of Enterprise Mobility has an exciting opportunity for a Customer Assistance Representative Sr (CAR Sr). The Customer Assistance Representative Sr (CAR Sr) will provide…
Added 52 mins ago
A
Entry Level Sales Representative (TELUS)
AXIO
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Full-time
Looking to build your sales skills, grow your confidence, and challenge yourself? At Axio, we’re looking for ambitious, competitive individuals who want to grow in a fast-paced, team-first…
Added 52 mins ago
Customer Success Specialist
West Coast Reduction Ltd.
Vancouver, BC
Track pilot progress, document results and communicate implementation status, risks and next steps to Redux leadership and the responsible Sales Representative
Added 1 hour ago
WM
Territory Sales Representative
Williams Machinery
Terrace, BC
- Full-time
Previous experience in equipment, construction, industrial or B2B sales is an asset. A proven track record in prospecting and new business development is what matters.
Added 1 hour ago
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Financial Services Representative II
CIBC
Toronto, ON · PCF-Albion
- Full-time
…meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide…
Added 1 hour ago
Director Talent Acquisition
Sonepar
Surrey, BC
We house the largest inventory to better service our customers and deliver on sales commitments.
Added 1 hour ago
FT
Sales Development Representative – IT Distribution
Foreseeson Technology
Richmond, BC
- Full-time
The Sales Development Representative (SDR) is responsible for identifying and developing new business opportunities for the Foreseeson IT distribution business. The role focuses on lead…

Indigo

Seasonal Customer Experience Representative

Burnaby, BC, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Apr 26, 2027
Posting language: English
Posted: Oct 28, 2026

Original job description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at 1 (888) 881-3177 (toll free) or Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Create a welcoming store environment and connect with customers by sharing product stories and curating selections suited to their needs. Maintain visual standards, stay informed about products and promotions, support health and safety, and contribute feedback and ideas to improve the customer and employee experience.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds safely, and flexible availability; French-English bilingualism is required for positions in Québec.

Skills

Customer Service
Customer Engagement
Communication
Product Storytelling
Product Curation
Adaptability
Flexibility
Teamwork
Accountability
Receiving Feedback
Visual Merchandising
Health And Safety
Physical Stamina
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Sales Floor
Product Knowledge
Product Promotions
Product Storytelling
Product Curation
Visual Standards
Visual Merchandising
Employee Experience
Customer Feedback
Health And Safety
Flexible Scheduling
Evening Shifts
Weekend Shifts
Holiday Shifts
Overnight Shifts
Early Morning Shifts
Physical Lifting
French-English Bilingualism
Diversity And Inclusion
Accessibility

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