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Added 4 mins ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
…ethical professional practice to the patient/client, family, and community. The Dietitian advises on diet and food and nutrition across all health sectors. This position is responsible for…
Added 4 mins ago
NS
Dietitian - Nutrition and Food Services
Nova Scotia Health Authority
Kentville, NS
- Volunteer
…ethical professional practice to the patient/client, family, and community. The Dietitian advises on diet and food and nutrition across all health sectors. This position is responsible for…
Added 4 mins ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Reporting to the Provincial Manager - Intake Mental Health and Addictions (MHA) Program, the Health Care Social Worker position is responsible for facilitation of intake for MHA services.…
Added 4 mins ago
IH
Food Service Supervisor
Interior Health Authority
Princeton, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 4 mins ago
CO
Laundry Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Pioneer Manor serves residents 18 years of age and older who have long-term health care needs and who are no longer able to manager in independent living situations. As the largest facility…
Added 4 mins ago
CO
Waste Collection Program Co-ordinator
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
…reuse, and diversion opportunities including initiatives for community partnerships. Make suggestions for the implementation of new initiatives that support a circular economy and the…
Added 4 mins ago
IH
Food Service Worker
Interior Health Authority
Kamloops, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 5 mins ago
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Key Account Specialist, Ophthalmology - Southwestern Ontario
Bayer
Guelph, ON · Mississauga, ON
- Full-time
At Bayer, we believe work should matter. Every day, our teams push toward a future where "Health for all, Hunger for none" is within reach, and every role, from the lab to the field to the…
Added 19 mins ago
NS
Supply Aide - Eye Care Centre
Nova Scotia Health Authority
Halifax, NS
- Full-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 19 mins ago
CO
Housekeeping Worker
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
- Internship
Pioneer Manor serves residents 18 years of age and older who have long-term health care needs and who are no longer able to manager in independent living situations. As the largest facility…
Added 19 mins ago
NS
Occupational Therapist - Inpatient Unit - Mental Health & Addictions
Nova Scotia Health Authority
Truro, NS
- Internship
The Occupational Therapist works under the supervision of the Health Services Manager. The Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to…
Added 19 mins ago
NS
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health Authority
Halifax, NS
- Full-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 19 mins ago
NS
Physiotherapist - Rehabilitation Services
Nova Scotia Health Authority
New Glasgow, NS
- Full-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 19 mins ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Nova Scotia Health is more than the province's largest provider of health services; we're a team driven by excellence in health, healing and learning. Across hospitals, health centres and…
Added 34 mins ago
IH
Medical Laboratory Assistant
Interior Health Authority
Trail, BC
- Internship
Interior Health (IH) is committed to achieving a culturally diverse and inclusive workforce that is representative of the communities we serve, and where you are encouraged to bring your…
Added 34 mins ago
IH
Care Aide | Community Health Worker
Interior Health Authority
Kelowna, BC
- Internship
Interior Health is seeking an experienced and dynamic Community Health Worker to join our team at Kirschner Plaza in Keowna, BC. If delivering patient-centered care is your passion and you…
Added 1 hour ago
IW
District Vice-President
IG Wealth Management
Quebec, QC
- Full-time
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
Added 1 hour ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
The role works closely with Workplace Health and Safety, Security, Business Continuity, Finance, Procurement, Legal, Technology, landlords, and service providers to support safe, secure,…
Added 1 hour ago
IW
Specialist Process Management and Administration
IG Wealth Management
Quebec, QC
- Full-time
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 hour ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
ON · Ontario, Canada
- Full-time
Track measures for adoption, employee experience, productivity, business value, cost, operational health, risk and supportability, and use insights to improve priorities and outcomes.
Added 1 hour ago
IW
Specialist Process Management and Administration
IG Wealth Management
MB · Manitoba, Canada
- Full-time
IGM is a diverse workplace committed to doing business inclusively - this starts with having a representative workforce! We encourage applications from all qualified candidates that…
Added 1 hour ago
IW
Director, Citizen Development & Employee Technology Experience Pod Owner
IG Wealth Management
MB · Manitoba, Canada
- Full-time
Track measures for adoption, employee experience, productivity, business value, cost, operational health, risk and supportability, and use insights to improve priorities and outcomes.
Added 1 hour ago
AI
Customer Sales & Service Representative
Applied Industrial Technologies - Canada
Cranbrook, BC
- Full-time
…motivated individual to fill the position of Customer Service Representative at our Cranbrook, BC…

Indigo

Seasonal Customer Experience Representative

Mississauga, ON, Canada

$17.6 CAD / hour · Contract

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Job details

Pay: $17.6 CAD / hour
Job type: Contract
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by sharing product stories, connecting customers with relevant products, responding to feedback, and contributing to a safe and supportive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, or early mornings; French and English are required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Physical Stamina

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Product Shelving
Product Knowledge
Customer Engagement
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Physical Lifting
Seasonal Contract

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