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Added 10 mins ago
MA
Aircraft Maintenance Engineer -YOW
Morningstar Air Express Inc
Ottawa, ON
- Full-time
…Maintenance Engineers (AME) for our Ottawa, Ontario base in support of our Boeing 757, 767 aircraft. Successful candidates must be willing to work a flexible schedule to accommodate…
Added 25 mins ago
HA
Events & Grants Assistant
HALO Air Ambulance
Medicine Hat, AB
- Full-time
Coordinate event logistics, vendor relationships, ticketing, volunteer support, and on-site execution
Added 25 mins ago
DE
Debrief Supervisor
DHL Express
Brampton, ON
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 25 mins ago
DE
Debrief Supervisor
DHL Express
Montreal, QC
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 40 mins ago
Area Manager II, YYZ4
Amazon
Brampton, ON
- Support, mentor, and motivate your hourly workforce
Added 40 mins ago
Area Manager II, Canada Operations
Amazon
Brampton, ON · Cambridge, ON · Hamilton, ON · Ottawa, ON · St. Thomas, ON
- Support, mentor, and motivate your hourly workforce
Added 55 mins ago
BC
Supply Chain Planner
Bimbo Canada
Toronto, ON · Etobicoke, ON
- Full-time
…initiatives. By fostering collaboration across Sales, Operations, Logistics, Marketing, and Finance, the Supply Chain Planner significantly contributes to inventory optimization, service…
Added 55 mins ago
DE
Debrief Supervisor
DHL Express
Richmond, BC
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 55 mins ago
DE
Debrief Supervisor
DHL Express
Calgary, AB
- Full-time
What makes DHL great? Our People! We know each employee’s individual contributions make us the #1 Express Delivery and Logistics Company in the world.
Added 1 hour ago
FF
Seasonal Associate - Famous Footwear
Famous Footwear
ON · Greater St-Catharines-Niagara Metropolitan Area
- Temporary
…face of challenges, you’re the type of person to uplift and support others. To help others be their best, you’ll help your teammates be their best selves by assisting with training and…
Added 1 hour ago
FC
Maintenance Technician I
FedEx Canada
Mississauga, ON
- Full-time
Additional Details: Schedule: Monday to Friday, 7:00 AM – 3:30 PM. Schedule is TBD and flexible, including nights and weekends. Hours may change in the future. Job posting down 11/10 by…
Added 1 hour ago
HT
Senior Program Manager
HomeWorks Trenton
Change Islands, NL
- Full-time
…workshops, internships, and community engagement experiences that support curricular goals and scholar…
Added 1 hour ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Airdrie, AB
At UFA, we are more than an agricultural cooperative. We are a team of passionate people who work together to support rural communities, Canadian producers, and each other every day.
Added 1 hour ago
Yard Shipper/Receiver
UFA Co-operative Ltd.
Stettler, AB
At UFA, we are more than an agricultural cooperative. We are a team of passionate people who work together to support rural communities, Canadian producers, and each other every day.
Added 1 hour ago
Technician - I (PM)
Sun Pharmaceutical Industries Ltd
Brampton, ON
Support line leader to ensure smooth operation and execution of Packaging Work Order (PWO).
Added 1 hour ago
TH
Hospitality Porter (Full Time)-M Central Patient Portering
Trillium Health Partners
Mississauga, ON
- Full-time
Shift/Hours of Work: 14:30 to 22:30; Monday to Friday with rotating weekends
Added 1 hour ago
TH
Hospitality Porter (Part Time)-WT Hospitality Porters
Trillium Health Partners
Toronto, ON
- Part-time
Shift/Hours of Work: Days, evenings, nights and weekends
Added 1 hour ago
TH
Hospitality Porter (Part Time)-M Central Patient Portering
Trillium Health Partners
Mississauga, ON
- Part-time
Shift/Hours of Work: Days, evenings, nights and weekends
Added 1 hour ago
TH
Overnight Order Picker Full Time (HALIFAX)
The Home Depot
Halifax, NS
- Full-time
Working within a flexible schedule that includes overnight shift and may include evening and weekends.
Added 1 hour ago
WC
(CAN) PT OMNI Customer Fulfillment Associate
Walmart Canada
Brooks, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Penticton, BC
- Full-time
Be open to working a variety of shifts, including evenings, weekends, and holidays, based on business needs. Your adaptability helps ensure the store runs smoothly and customers receive…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Terrace, BC
- Full-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 1 hour ago
WC
(CAN) PT OMNI Customer Fulfillment Associate
Walmart Canada
Brooks, AB
- Full-time
Picks and assembles customer orders from different temperature areas with care and accuracy to support on-time delivery. Packs orders carefully by confirming product selection, quantities,…
Added 1 hour ago
WC
(CAN) Stock Unloader Associate
Walmart Canada
Fort Frances, ON
- Full-time
…maintaining a safe and clean workspace. As part of the team, you help support a positive customer experience and contribute to the store’s success. This role is a great fit for individuals…
Added 1 hour ago
WC
Stockperson/Cartpusher
Walmart Canada
Fort McMurray, AB
- Full-time
…as required, and follow Company policies and procedures to support a clean, safe…

Indigo

Seasonal Customer Experience Representative

Abbotsford, BC, Canada

$18.25 CAD / hour · Part-time

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Apply by: May 2, 2027
Posting language: English
Posted: Nov 3, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending curated products, sharing product stories, and contributing to a safe and positive store environment.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended mobility on the sales floor, the ability to lift items up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French-English bilingualism is required in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Product Returns Processing
Merchandising
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management
Self-Development
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Incoming Merchandise
Customer Engagement
Product Recommendations
Product Storytelling
Health And Safety
Flexible Scheduling
Seasonal Employment
Part-Time
Artificial Intelligence
Diversity, Equity, Inclusion, And Accessibility

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