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Added 3 mins ago
CP
National Sales Lead
Celystra Pharma
Canada
- Full-time
Ensure timely reporting of adverse events and product complaints in accordance with company procedures
Added 3 mins ago
FG
JUMBO -Cashier Associate - Vaughan Mills
Fox Group Canada Inc.
Vaughan, ON
- Part-time
Replenish the sales floor to ensure product availability and presentation standards are consistently met.
Added 3 mins ago
DELIVERY MANAGER, CRM & ERP SOLUTIONS
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Toronto, ON
…Workday. You will bring together technical teams, vendors, product owners, and business stakeholders to resolve incidents, monitor service performance and costs, prioritize enhancements,…
Added 3 mins ago
S
Digital Manager
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- Full-time
Set and own the strategy, product roadmap and investment priorities for Stantec’s enterprise website and related digital experiences, balancing audience needs, business priorities and…
Added 3 mins ago
F
Business Operations Analyst Sr Lead
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- Full-time
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Added 3 mins ago
A
Bid Lead, Engineering and Field Services
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- Full-time
…while assembling a proposal team with the relevant service, product and business knowledge required to win. Responsibilities include the implementation of proposal procedures and processes,…
Added 3 mins ago
K
Associate Store Manager - Halifax
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Halifax, NS
- Full-time
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Added 3 mins ago
S
Seasonal Retail Sales Associate
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- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 3 mins ago
S
Part Time Product Specialist
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- Part-time
As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job - you’re joining a team where growth, customer connections, fashion, and comfort are…
Added 3 mins ago
R
Senior High-Speed System Link Modeling Engineer
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Ottawa, ON
- Full-time
…and develop new modeling capabilities that keep pace with the product's evolving architecture. Your simulations directly inform architecture trade-offs, link budget allocation, and…
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R
Senior System Architect Engineer
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Ottawa, ON
- Full-time
12+ years in system architecture or product engineering for semiconductor or photonic products.
Added 3 mins ago
SB
Field Marketing Coordinator Intern - Edmonton
Stanley Black & Decker, Inc.
AB
- Full-time
An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
Added 3 mins ago
SB
Field Marketing Coordinator - Saskatoon
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Saskatoon, SK · ON
- Full-time
An Employee Product Purchase Program with exclusive discounts on our products, including DEWALT®, CRAFTSMAN®, CUB CADET®, STANLEY® and BLACK+DECKER brands.
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Field Marketing Coordinator Intern - Calgary
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Calgary, AB · AB
- Full-time
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Added 3 mins ago
SB
Field Marketing Coordinator Intern - Winnipeg
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Added 3 mins ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Mississauga, ON
- Part-time
…HILFIGER and TOMMY JEANS, complemented by a range of licensed product categories that extend the brand lifestyle across generations, geographies, activities and occasions. Tommy Hilfiger’s…
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Senior Quality Engineer
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Toronto, ON
- Full-time
…Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test…
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Lead Full Stack Developer
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Toronto, ON
- Full-time
The Lead Full Stack Developer develops and leads team members in developing both front-end and back-end solutions. Designs, develops, updates/maintains solutions and provides technical…
Added 3 mins ago
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Rigger Technician
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Added 18 mins ago
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Head of Product - Permanent - 19563
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Our client, a well established and profitable Canadian company, is looking for a Head of Product to join their team in Toronto! The business has transformed into an AI native technology…
Added 18 mins ago
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Senior Business Systems Analyst – Payments (11+ Years) / Toronto, ON, Canada
LogicsT Technologies
Toronto, ON
- Contract
Added 18 mins ago
JG
QE Lead - SDET
J&M Group
Toronto, ON
- Contract
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Added 18 mins ago
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Indigo

Seasonal Customer Experience Representative

Brandon, MB, Canada

$16.4 to $17.4 CAD / hour · Contract

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Job details

Pay: $16.4 to $17.4 CAD / hour
Job type: Contract
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving products, processing returns and incoming merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products through storytelling, responding to feedback, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended periods of mobility on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnights, or early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Product Knowledge
Customer Engagement
Product Recommendations
Storytelling
Customer Feedback
Health And Safety
Employee Experience
Flexible Scheduling
Physical Mobility
Safe Lifting
Seasonal Contract

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