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Added 3 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Part-time
Job Types: Part-time, PermanentLocation: Unit 370, 11801 100 Street Prairie Mall, Grande Prairie, Alberta T8V 3Y2 Canada
Added 3 mins ago
S
Seasonal Retail Sales Consultant - Part time - Ste-Foy, QC
Swarovski
Ste.-Foy, QC · Sainte-Foy, CAN
- Part-time
Added 3 mins ago
S
Senior Retail Sales Consultant - Part Time - Georgian Mall Barrie, ON
Swarovski
Barrie, ON
- Part-time
Added 3 mins ago
S
Seasonal Retail Sales Consultant - Part time - Ste-Foy, QC
Swarovski
Ste.-Foy, QC · Sainte-Foy, CAN
- Part-time
Added 3 mins ago
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Préposé à l'équipe Polyvalente
McKesson
Montreal, QC
- Full-time
…including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay…
Added 3 mins ago
C
The Senior Agile team lead will be accountable for the delivery and execution of business and technical features that align with the overall creditor
Co-operators
Mississauga, ON · Burlington, ON
- Full-time
…limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and…
Added 3 mins ago
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Field Service Rep II
Solar Turbines
Stratford, ON · Home in Ontario
- Full-time
Capable of a cross disciplined approach to the job
Added 3 mins ago
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Internal Account Manager
Brenntag
Canada/Creekbank
- Full-time
Update and maintain customer opportunity pipelines and potentials in the CRM system
Added 3 mins ago
SE
Machinist, Journeyperson (Remanufacturing- Night Shift)
SMS Equipment Inc.
Acheson, AB
- Full-time
Complete job-specific reports and required documentation accurately.
Added 3 mins ago
SE
HR Support Coordinator (HR Administration)
SMS Equipment Inc.
AB · Acheson, AB · Edmonton, AB
- Full-time
…pre-boarding communication, onboarding documentation, union job postings, and employee experience…
Added 3 mins ago
MC
Financial Services Associate - Full Time - 6 Month Contract
Meridian Credit Union
Cambridge, ON
- $60,000 to $63,000 CAD / year
- Full-time
…people, the planet, and communities. We believe that our greatest opportunity is to create opportunity and meet people where they…
Added 3 mins ago
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Senior Software Engineer – Kotlin, VP
Citi
Mississauga, ON
- Full-time
Added 3 mins ago
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Associate AI Scientist , Technology Leadership Advancement Program(TLAP)
CIBC
Toronto, ON
- Full-time
…The various internal TLAP committees will provide you with an opportunity to pursue your interests and passion projects while simultaneously contributing to the development of the TLAP…
Added 3 mins ago
CI
Supervisor (Part Time)
Carters Inc.
Toronto, ON
- Part-time
…all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make…
Added 3 mins ago
KM
Production Associate - Fixed Term (Shift: 6:30am to 3:00pm)
Kissner Milling Company Limited
Tillsonburg, ON
- Full-time
…contributions of others. We are committed to equal employment opportunity and prohibit discrimination and harassment based on race, national origin, sex, religion, color, disability,…
Added 3 mins ago
PG
CSR - Bilingual I
Paymentus Group Inc
Richmond Hill, ON
- Full-time
Regular and predictable attendance is an essential function of the job
Added 3 mins ago
C5
Customer Service and Office Coordinator
Culligan 519ON
St. Catharines, ON
- $21 to $23 CAD / hour
- Full-time
On-the-job training on Culligan products and systems
Added 3 mins ago
BP
Community Manager
Brookfield Properties
Calgary, AB
- Full-time
Added 3 mins ago
DT
Cleaner
Din Tai Fung North America
Vancouver, BC
- $18.25 CAD / hour
- Part-time
NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other…
Added 3 mins ago
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Logistics Specialist
Cencora
Montreal, QC · St Laurent, Quebec
- Full-time
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age,…
Added 3 mins ago
Sales Account Manager Video , Amazon Ads
Amazon
Toronto, ON
Added 3 mins ago
Sales Account Manager Video Ads, Amazon Ads
Amazon
Toronto, ON
Added 3 mins ago
Game Designer (Live Content)
HB Studios
NS
…Golf – presently working on PC and Consoles. HB Studios has an opportunity for a Game Designer (Live Content) who is knowledgeable about golf, and passionate about the art of game…
Added 3 mins ago
AC
Part-Time Operating Engineer - 4th Class
Algonquin College
Ottawa, ON
- Part-time
Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.
Added 3 mins ago
Robotics Integration Engineering Specialist – Robot, Vision & Edge Connectivity
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Kitchener, ON
Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.

Indigo

Seasonal Customer Experience Representative

BC, Canada
West Vancouver, BC, Canada

$18.25 CAD / hour · Part-time

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Job details

Pay: $18.25 CAD / hour
Job type: Part-time
Apply by: May 8, 2027
Posting language: English
Posted: Nov 9, 2026

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support daily store operations by counting inventory, replenishing and shelving products, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products through storytelling, responding to feedback, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent employee and customer experiences. The role requires extended mobility on the sales floor, the ability to lift up to 40 pounds safely, and flexible availability for shifts that may include evenings, weekends, holidays, overnights, and early mornings; French and English are required for positions in Québec.

Skills

Customer Service
Retail Operations
Inventory Management
Merchandising
Product Replenishment
Processing Returns
Receiving Merchandise
Product Knowledge
Customer Engagement
Communication
Adaptability
Flexibility
Teamwork
Health And Safety
Time Management
Bilingual Communication

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Shelving
Incoming Merchandise
Visual Merchandising
Product Collections
Product Knowledge
Customer Feedback
Employee Experience
Health And Safety
Flexible Scheduling
Seasonal Employment
Part-Time
Early Morning Shifts
Overnight Shifts
French-English Bilingualism
Accessibility
Diversity, Equity, And Inclusion
Artificial Intelligence In Hiring

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