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Added 7 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Toronto, ON
- $17.95 CAD / hour
- Part-time
…170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who…
Added 21 mins ago
I
Seasonal Customer Experience Representative
Indigo
Toronto, ON
- $17.95 CAD / hour
- Part-time
…170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who…
Added 21 mins ago
SL
Bilingual Proposal Coordinator
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
As the Bilingual Proposal Coordinator, you will be the primary representative of Sunlife’s Sales Enablement Proposal team. Supporting Group Benefits Business Development teams across Canada…
Added 36 mins ago
RS
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Ryder System, Inc.
Montreal, QC
- Full-time
Présente au Canada et aux États-Unis, Ryder offre un environnement de travail dynamique où la collaboration, le service à la clientèle et le développement professionnel occupent une place…
Added 1 hour ago
CD
Senior Director, Partnership Sales
Cirque du Soleil Entertainment Group
Montreal, QC
- Full-time
Lead new business sales efforts for partnerships across the Global Client Portfolio with a focus on Canada;
Added 1 hour ago
GL
Financial Service Representative
goeasy Ltd.
Williams Lake, BC
- Full-time
…We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and recognized among the Best Workplaces for Women and…
Added 1 hour ago
MF
AVP, Client Engagement & Communications
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Development of data and insights to drive personalization. Collaborate with Data, IS and key business leads in Sales and Service to prioritize Advisor 360 insights that can create…
Added 1 hour ago
SB
Sales Representative
Sleeman Breweries Ltd.
Oshawa, ON
- $58,300 to $72,900 CAD / year
- Full-time
Minimum of four days per week spent in the field within the assigned territory
Added 1 hour ago
Y
SaaS Sales Development Representative - Lead Generation (B2B)
YuJa
Toronto, ON · North York, ON
- $60,000 to $70,000 CAD / year
- Full-time
This is an expansion role designed to support the continued growth and scaling of our Sales Development team. Our Sales Development team members are at the forefront of our growth,…
Added 2 hours ago
IB
Associate Director, Executive MBA, Recruitment and Admissions
Ivey Business School at Western University
London, ON
- Full-time
…Indigenous Peoples (First Nations, Métis and Inuit) endure in Canada, and we accept responsibility as a public institution to contribute toward revealing and correcting miseducation as well…
Added 2 hours ago
LS
Business Development Representative
Lock Search Group
AB · Greater Edmonton Metropolitan Area
- Full-time
This is an exciting opportunity for a sales-driven professional with construction industry experience who enjoys finding new customers, building relationships, and winning new business.…
Added 2 hours ago
Territory Sales Representative
Canadian Federation of Independent Business
Swift Current, SK
Territory Sales Representative – Swift Current, SK
Added 2 hours ago
Warehouse Associate
Sonepar
Barrie, ON
Robertson Electric Wholesale is a highly regarded Electrical Distributor in Canada. Robertson has demonstrated steady and secure growth since many years, proving to be a dominant player in…
Added 3 hours ago
ML
Multi-Unit Sales Representative - Foodservice
Maple Leaf Foods Inc.
Mississauga, ON
- $59,000 to $87,000 CAD / year
- Full-time
This role is designed for ambitious, high-potential individuals looking to build a career in sales and commercial leadership within one of Canada's leading consumer packaged goods…
Added 3 hours ago
D
Business Development Manager Toronto
Digicast
Toronto, ON
- Full-time
…events, studio productions, and digital experiences across Canada. Our iCast suite of products powers major organizations across financial services, governments, professional associations…
Added 6 hours ago
BB
Pharmaceutical Sales Representative - Contract
Biocon Biologics
Montreal, QC
- Contract
Biocon Biologics Canada is seeking a highly skilled and experienced Sales Representative to join our Biosimilars Sales Team reporting to the National Sales Manager. The Sales Representative…
Added 6 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Quebec, QC
- Full-time
This role offers opportunities for development. By obtaining your mutual fund representative licence, if you don’t already have it, you’ll be able to progress in your role and expand your…
Added 9 hours ago
CH
销售
CHROMOTEC HOLDINGS LIMITED
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Possesses proven experience in B2B sales and market development.
Added 11 hours ago
IF
Conseiller(ère) en location – Programme de développement en gestion (Anjou)
Impact Fulfillment Services
Montreal, QC
- Full-time
Présente au Canada et aux États-Unis, Ryder offre un environnement de travail dynamique où la collaboration, le service à la clientèle et le développement professionnel occupent une place…
Added 11 hours ago
BB
Senior Microsoft Sales Associate
Best Buy Canada
Calgary, AB
- Full-time
PandoLogic. Keywords: Sales Representative, Location: Calgary, AB - T2R 0Y7
Added 11 hours ago
MI
CN - Director, Strategic Business Development
MSC Industrial Supply Co.
Mississauga, ON
- Full-time
This position is responsible for leading the Canadian Sales, Solutions, and Strategic Business Development teams under the Managing Director. The Director drives sales growth, expands…
Added 12 hours ago
G
Outside Sales Representative-EN
Guillevin
Mississauga, ON
- Full-time
Strong sales skills and a good track record for generating results.
Added 13 hours ago
A
Registered Equity Sales Associate (Retail & Institutional)
ATB
Toronto, ON
- Full-time
Life at ATB is about more than work. In fact, we’re consistently recognized as one of Canada's top employers thanks to our high-care, high-performance culture, upheld by the three…
Added 14 hours ago
S
Assistant Manager, Digital Merchandising Experience (12-Month Contract)
sephora.com
Toronto, ON
- Full-time
At Sephora Canada, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking…
Added 15 hours ago
NF
Field Sales Representative
Northbridge Financial
Mississauga, ON
- Full-time
- Other
…by industry-leading training, licensing support, and ongoing development, you'll have everything you need to build a successful and rewarding career in commercial insurance…

Indigo

Seasonal Customer Experience Representative

Toronto, ON, Canada

$17.95 CAD / hour · Part-time

Apply on LinkedIn About employer

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Job details

Pay: $17.95 CAD / hour
Job type: Part-time
Apply by: May 10, 2027
Posting language: English
Posted: Nov 11, 2026

Original job description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply on LinkedIn About employer

More about this job

Responsibilities

Support store operations by counting inventory, replenishing and shelving stock, processing returns, receiving merchandise, and maintaining visual merchandising standards. Create welcoming customer experiences by engaging shoppers, recommending products through storytelling, responding to feedback, and contributing to a safe and positive workplace.

Requirements

Retail experience is preferred but not required; candidates should be adaptable, willing to learn, and committed to excellent customer and employee experiences. The role requires extended periods on the sales floor, lifting items up to 40 pounds using safe techniques, and flexible availability for evenings, weekends, holidays, overnight shifts, or early mornings; French and English bilingualism is required for Québec positions.

Skills

Customer Service
Retail Operations
Inventory Management
Stock Replenishment
Merchandising
Product Returns Processing
Receiving Merchandise
Product Storytelling
Customer Engagement
Adaptability
Flexibility
Communication
Teamwork
Health And Safety
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Customer Service
Store Operations
Inventory Cycle Counts
Stock Replenishment
Product Returns
Merchandising
Receiving Merchandise
Product Shelving
Product Storytelling
Customer Engagement
Product Collections
Customer Feedback
Health And Safety
Teamwork
Flexible Scheduling
Seasonal Employment
Part-Time
Bilingualism

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Work requirements

Jobs in Canada