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Added 57 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Oakville, ON
- Up to $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 57 mins ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Oakville, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 hour ago
I
Seasonal Customer Experience Representative
Indigo
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 2 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Rocky View No 44, AB · Rocky View County, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 2 hours ago
AE
Aerie - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
AB · Edmonton, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 2 hours ago
AE
AE - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 2 hours ago
AE
Offline - Merchandising Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
You're a merchandising innovator: You coach your team to deliver an outstanding guest experience by ensuring your store is always representative of AEO Brand Standards. You ensure your…
Added 23 hours ago
FB
Carry-Out Representative
Farm Boy Inc.
Ottawa, ON
- From $17.95 CAD / hour
- Part-time
You’ll help create the welcoming, high-quality shopping experience Farm Boy is known for by providing exceptional customer service and maintaining a safe, clean, and organized store…
Added 1 day ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Ottawa, ON
- Up to $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
I
Seasonal Customer Experience Representative
Indigo
Ottawa, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
Assistant Hotel Manager
Sunshine Village Corporation
Banff, AB
…Western Canada. If you want to be part of making our guests’ ski experience unforgettable and think a winter season skiing and riding on the best powder in the Rockies would be great too,…
Added 1 day ago
RP
Temporary Customer Service Representative - Royal Bank Plaza
Reimagined Parking
Toronto, ON
- $19.92 CAD / hour
- Full-time
- Temporary
The Customer Service Representative (CSR) is responsible for delivering exceptional service to monthly parking customers, transient guests, and internal stakeholders. This role handles…
Added 1 day ago
RP
Traffic Controller - Fanshawe College
Reimagined Parking
London, ON
- $19.93 CAD / hour
- Part-time
- Temporary
Previous experience in customer service, parking operations, or traffic control is an asset.
Added 1 day ago
WD
Museum Associate - Part-time position
Western Development Museum
Moose Jaw, SK
- Part-time
Grade 12 diploma or equivalent and one to two years of relevant experience in customer service and program development or delivery. An equivalent combination of education and experience…
Added 1 day ago
HC
Part Time Seasonal Associate - Edmonton Outlet
HB Canada, Inc.
AB · Edmonton
- Part-time
Strong customer service and selling experience
Added 1 day ago
HC
Part Time Seasonal Associate - BOSS St. Bruno
HB Canada, Inc.
Saint-Bruno-de-Montarville, QC
- Part-time
Strong customer service and selling experience
Added 1 day ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Barrie, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
S
Manager, Facilities
St.Amant
Winnipeg, MB
- Full-time
Manager, Facilities report to the Senior Manager, Operations, and consistent with St.Amant's Mission, Values, and policies, the Manager, Facilities plays a critical role in ensuring the…
Added 1 day ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Yarmouth Indian Reserve No. 33, NS · Yarmouth, Nova Scotia
- Up to $17 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
I
Seasonal Customer Experience Representative
Indigo
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- $17 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
IB
Seasonal Customer Experience Representative
Indigo Books & Music
Burlington, ON
- Up to $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
I
Seasonal Customer Experience Representative
Indigo
Burlington, ON
- $17.95 CAD / hour
- Part-time
Share ideas with Leadership Team on how to improve the employee and customer experience
Added 1 day ago
BB
Marchandiseur/Marchandiseuse (Saisonnier(ère)) / Merchandiser (Seasonal)
Best Buy Canada
Pointe-Claire, QC
- Part-time
Grow your career in similar roles (customer service representative, sales associate, online order pick-up specialist) or development roles (team lead, assistant store leader, store leader).
Added 1 day ago
CC
Seasonal Flagship Retail Associate Part Time
Compass Canada
Edmonton, AB
- Part-time
Provide world class customer service through effective communication and creating the ultimate shopping experience for our fans as well as supporting additional back of house operations.

Closed listing

Indigo

Seasonal Customer Experience Representative

Fredericton, NB, Canada

Part-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Part-time
Closing date: Mar 18, 2027
Posting language: English
Posted: Sep 19, 2026

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Original job description

Archived listing. The details below describe a past opening.

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

We love books and all things beautiful
We are Canada’s Cultural Department Store
Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

We exist to add joy to our customers’ lives each and every time they interact with us and our products
Our job is to create joyful moments for our customers
We treat each other the way we’d treat a valued friend
We inspire each other to do our best work
We seek to ignite creativity and innovation every day
We give back to the communities in which we operate

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

WHAT YOU’LL DO

Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Ensure Visual Standards are followed and maintained
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to work Early morning shifts starting at 6am
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at Support-HR@indigo.ca if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

About employer

More about this job

Responsibilities

You will create a warm, welcoming environment while engaging customers through storytelling and product curation. Additionally, you will maintain visual standards and contribute to a safe, high-performance store culture.

Requirements

Previous retail experience is preferred but not required, along with the ability to work flexible shifts including early mornings, evenings, and weekends. You must be able to remain mobile on the sales floor and lift items up to 40 pounds.

Skills

Customer service
Communication
Storytelling
Retail operations
Visual merchandising
Product knowledge
Flexibility
Adaptability
Teamwork
Health and safety
Accountability
Bilingualism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Visual Standards
Sales Floor
Product Collections
Inventory Management
Safety Compliance
Customer Engagement
Bilingual
Seasonal
Store Operations

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