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Added 3 mins ago
2026 Seasonal Customer Experience Representative
Indigo Books & Music
Sault Ste. Marie, ON
Part-time
Join our team in Sault Ste Marie, Canada, as a 2026 Seasonal Customer Experience Representative! This is a fixed-term seasonal position where you'll play a vital role in creating authentic…
Added 3 mins ago
Customer Experience Representative
Indigo Books & Music
Ancaster, ON · Hamilton, Ontario
$17.6 to $22 CAD / hour
Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 3 mins ago
Member Services Rep
Crunch Fitness Canada
Calgary, AB
$15 CAD / hour
Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 16 mins ago
Customer Experience Representative
Indigo
Hamilton, ON
$17.6 to $22 CAD / hour
Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 16 mins ago
Trade Representative - Ottawa
Scotia Wealth Management
Ottawa, ON
Full-time
…Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the…
Added 19 mins ago
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Added 34 mins ago
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A selection of 3-5 publications that the candidate considers as major and representative of their research activity
Added 34 mins ago
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Added 46 mins ago
Community Library Programmer (Bilingual - English/French)
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Internship
Support partnerships throughout the community.
Added 46 mins ago
Branch Assistant - Bilingual (English/French)
City of Greater Sudbury
Sudbury, ON · Greater Sudbury, ON
Internship
…Citizen Service Centres and the day to day direction of the Community Librarian or a Citizen Service Centre…
Added 49 mins ago
Primary Health Care Manager Northeast 2
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La Ronge, SK
Full-time
Job Description: The Manager, Primary Health Care, is a key leader in Saskatchewan health care, partnering with system leaders to achieve our province’s healthcare goals. Reporting to the…
Added 49 mins ago
Trade Representative - Ottawa
Scotiabank
Ottawa, ON
…Ownership Program, Pension Plan Matching, Banking Benefits, and Health Benefits from day one! You will relish work-life balance, team events, and opportunities to participate in the…
Added 49 mins ago
Associate Representative - Customer Service
EECOL
Vancouver, BC
Full-time
…insurance options for you and your family, generous flex benefits, health & dental plan, life insurance, vision care, education assistance and a retirement savings plan including Pension,…
Added 49 mins ago
Administrative Assistant - Pharmacy
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
Find your rewarding career in a vibrant and diverse community within Southern Health-Santé Sud. Our organization is privileged to provide care for people at every point in their lives.
Added 49 mins ago
Vice President, Client Service
Kantar
Toronto, ON
Full-time
Extended health, dental, vision care, disability, life insurance
Added 1 hour ago
Inside Sales Rep (HVAC)
Lennox International
Regina, SK · Saskatoon, SK · Winnipeg, MB
$47,200 to $61,950 CAD / year
Full-time
…where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come,…
Added 1 hour ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
From $17.95 CAD / hour
Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
Sales & Service Representative Part Time
StellerVista Credit Union
BC · Sparwood, BC
Part-time
…are currently recruiting for the position of Sales & Service…
Added 1 hour ago
Seasonal Customer Experience Representative
Indigo Books & Music
Toronto, ON
$17.6 CAD / hour
Part-time
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 1 hour ago
Seasonal Customer Experience Representative
Indigo Books & Music
Halifax, NS
$17 to $20.65 CAD / hour
Contract
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 1 hour ago
Seasonal Customer Experience Representative
Indigo Books & Music
Tecumseh, ON
From $17.95 CAD / hour
Contract
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our…
Added 1 hour ago
Radiological Technologists - All Disciplines - Various Units and Locations Available in Nova Scotia
Nova Scotia Health Authority
NS · Nova Scotia, Canada
Full-time
Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to…
Added 1 hour ago
Project Manager (13685)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
$129,639.2 to $162,089.2 CAD / year
Full-time
Act as the TTC's representative, exercising project management authority and ensuring project objectives are achieved.
Added 1 hour ago
Customer Service Representative
Farm Boy Inc.
Toronto, ON
$17.95 CAD / hour
Full-time
Follow all corporate policies and procedures, with a strong focus on Health & Safety, Food Safety, and proper equipment use.
Added 1 hour ago
Office Administrative Assistant
HealthCareersInSask.ca
Leader, SK
Department: Community Health Services Administration

Indigo

Seasonal Customer Experience Representative

Brandon, MB, Canada

Pay: $16.4 to $17.4 CAD / hour
Job type: Contract
Apply by: Mar 21, 2027
Posting language: English
Posted: Sep 22, 2026

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Applications open in a new tab.

Original job description

WHO WE ARE

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

This is a seasonal position with a fixed-term contract.

WHAT YOU’LL DO

Support the daily operations of the store, before or after the store closes (5AM or 10PM start time)
Conduct inventory cycle counts, replenish stock, manage product returns, shelve products, and receive and process incoming store merchandise
Use merchandising standards to create a visually appealing, stimulating store
Create a warm and welcoming environment in our stores
Add joy to our customers' lives
Leverage our product to tell stories
Engage and connect with our customers on the floor
Curate specific product collections for each customer you meet
Role model Indigo’s High Performance Characteristics
Seek information regarding new products, promotions and programs
Contribute to an environment where everyone knows their health and safety is a top priority and where everyone actively participates in ensuring the health and safety of each other and our customers
Take accountability to respond to customer feedback in a timely manner
Hold self and others accountable
Own self-development and provide continuous feedback to colleagues and Leadership Team
Share ideas with Leadership Team on how to improve the employee and customer experience

Qualifications

Experience in specialty retail or a retail environment preferred but not required
Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
Demonstrated commitment to creating an exceptional employee and customer experience
Ability to be mobile on the sales floor for extended periods of time
Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
Bilingualism (French/English) is required for all positions in Québec; other languages an asset

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at [email protected].

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

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More about this job

Responsibilities

Support daily store operations including inventory management, stock replenishment, and merchandising to create a welcoming environment. Engage with customers to provide product recommendations and share brand stories to enhance the shopping experience.

Requirements

Previous experience in specialty retail is preferred but not required. Candidates must be able to lift up to 40 pounds and maintain a flexible schedule including early mornings, evenings, and weekends.

Skills

Customer Service
Inventory Management
Merchandising
Stock Replenishment
Product Returns
Sales Floor Operations
Communication
Flexibility
Adaptability
Health And Safety Compliance
Teamwork
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Customer Experience
Inventory Cycle Counts
Merchandising Standards
Stock Management
Customer Engagement
Seasonal
Fixed-term Contract
Store Operations
Health And Safety
Product Curation
Sales

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