Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 38 mins ago
Chief Officer
DOF
Paradise, NL
Acts as Senior DP Operator, Safety Officer (when appointed), Medical Representative and chair’s vessel safety committee if dedicated safety officer not onboard;
Added 53 mins ago
RC
Client Portfolio Manager
RPIA Capital Management
Toronto, ON
- Full-time
…and quality of client communication while reducing the time senior Portfolio Managers spend in client-facing…
Added 1 hour ago
D
Chief Officer
DOF
Paradise, NS
- Full-time
Acts as Senior DP Operator, Safety Officer (when appointed), Medical Representative and chair's vessel safety committee if dedicated safety officer not onboard;
Added 1 hour ago
S
Senior Cartographer – ALTO project / Cadence
SYSTRA
Montreal, QC
- Full-time
Lead the quality assurance and quality control review of cartographic outputs by verifying map accuracy, legend content, scale, projection, symbology, formatting, metadata, bilingual…
Added 1 hour ago
PH
Manager, Clinical Informatics
Provincial Health Services Authority
Kelowna, BC
- Full-time
…to the clinical teams and leaders. The position acts as the senior clinical informatics strategist and subject matter expert that translates and prioritizes clinical requirements into the…
Added 1 hour ago
GC
Senior Materials Testing and Inspection Technician
GEI Consultants, Inc.
Barrie, ON
- $29 to $38 CAD / hour
- Full-time
GEI Consultants is seeking an experienced Senior Materials Testing & Inspection Technician to support our materials testing and inspection team on a wide range of projects across Ontario.…
Added 2 hours ago
Y
Director, Transitions & Operations
YouPotential
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Serve as the senior escalation point for new partner issues during transition and for client service issues during the client onboarding experience.
Added 4 hours ago
PC
Deals Value Creation Analytics Senior Associate (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Experience applying prompt engineering best practices to drive high quality, reliable outputs for analysis, content generation, and workflow automation
Added 5 hours ago
CU
Manager, International Student Recruitment & Partnerships
Capilano University
North Vancouver, BC
- Full-time
Added 6 hours ago
QW
Director, Transitions & Operations
Q Wealth Partners
Toronto, ON
- Full-time
Serve as the senior escalation point for new partner issues during transition and for client service issues during the client onboarding experience.
Added 6 hours ago
SM
RQ11600 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in n-tier web-based applications, Java EE (J2EE), database technologies, cloud-native technologies, front-end…
Added 7 hours ago
ENGINEER
City of Toronto
Toronto, ON
Plan, investigate and prepare reports and recommendations concerning engineering problems of moderate complexity or assist senior engineers to resolve more complex problems.
Added 8 hours ago
J
Organizational Design Consultant
Jobgether
Canada
- Volunteer
…AI-enabled customer service operations. Working closely with senior consultants and key stakeholders, you will translate complex business needs into actionable organizational design…
Added 8 hours ago
B
Senior Consultant, Value Creation & Analytics
BDO
Calgary, AB · Toronto, ON
- Full-time
Our Calgary & Toronto offices are looking for a Senior Consultant to join its Strategy, Value Creation & Analytics practice in our Financial Advisory Services team.
Added 8 hours ago
Senior Financial Analyst
Rogers Communications
Toronto, ON
We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love - and our innovative team is growing. We are looking for dedicated…
Added 10 hours ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 10 hours ago
C
Director Consulting Expert - Wealth 360
CGI
Toronto, ON
- Full-time
…sales pursuits and related cross-functional initiatives. This senior individual-contributor role has no direct reports; success will depend on leading through influence, expertise, sound…
Added 10 hours ago
SM
RQ11600 – Software Developer – Full Stack – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
We are seeking a Senior Full Stack Software Developer with extensive experience in n-tier web-based applications, Java EE (J2EE), database technologies, cloud-native technologies, front-end…
Added 11 hours ago
RG
Executive Assistant
ROHL Global Networks Inc
Acheson, AB
- $80,000 to $110,000 CAD / year
Bring the brand to life: Coordinate marketing materials and digital content, keep our asset library on-brand, and support trade shows, conferences, and events.
Added 11 hours ago
Corporate Vehicle Services Manager
Volkswagen AG
Ajax, ON
Stay current with vehicle related regulations (licensing, insurance, disposal, registration, taxation, industry standards) and recommend necessary adjustments to senior management.
Added 12 hours ago
UO
Research Profile Officer
University of Victoria
Victoria, BC
- Full-time
Strong working knowledge of digital content research trends, techniques and methodologies to respond to and shape evolving needs in paid, owned and earned content including digital…
Added 12 hours ago
PC
Deals Value Creation Analytics Senior Associate (Bilingual FR/EN)
PwC Canada
Montréal-Ouest, QC
- Full-time
Experience applying prompt engineering best practices to drive high quality, reliable outputs for analysis, content generation, and workflow automation
Added 12 hours ago
A
Leadership Development Manager
Altis
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
…facilitation and execution. You’ll create approaches, build content, facilitate with leaders, advise senior stakeholders and adjust solutions based on what you learn along the…
Added 12 hours ago
T
Manager, Learning Strategy & Development
TD
Toronto, ON
- Full-time
…end-to-end learning project management including oversight of content development, training budget management and coordination of "train-the-trainer", field delivery and post implementation…
Added 13 hours ago
CC
Senior Project Manager, Business Transformation Office (BTO)
Coca-Cola Canada Bottling Limited
Toronto, ON
- Full-time
…Office project management function for Coke Canada Bottling. The Senior Project Manager will oversee a portfolio of approximately 35 cross-functional initiatives, steward the project…

Closed listing

Indigo

Strategic Planning & Process Redesign Manager - 12‑month contract

Toronto, ON, Canada

$110,000 to $120,000 CAD / year · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Full-time
Closing date: Mar 31, 2027
Posting language: English
Posted: Oct 2, 2026

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Strategic Planning & Process Redesign supports Indigo’s enterprise strategic planning process by managing the planning calendar, preparing tools and materials, facilitating senior leadership discussions, and sustaining reporting on strategic initiatives and performance. The role also enables enterprise process redesign efforts by partnering with process owners, stakeholders, and subject matter experts to apply Indigo’s process redesign methodology and surface improvement opportunities that enhance Indigo’s productivity, customer experience, employee engagement, and cost effectiveness.

MISSION

To support the strategic planning process with the scheduling, tools, meeting syntheses and balanced scorecard monitoring, and to faciliatate and support Indigo’s sociotechnical systems (STS)-based process redesign initiatives.

KEY PERFORMANCE METRICS

Stakeholder satisfaction with strategic planning facilitation, tools, and support.
Stakeholder satisfaction with process redesign support and outcomes.
Enhanced knowledge of STS methodology across the organization.
Timely completion of Strategic Planning Process outputs.
Timely completion of process redesign engagements within agreed scope.
Identification and tracking of process improvement opportunities relating to cost effectiveness, customer experience, employee experience, and productivity.
Adherence to, and adoption of, Indigo’s sociotechnical systems process redesign methodology.

KEY RELATIONSHIPS

Reports to the Chief Administrative Officer

Leads: Analyst, Process Redesign

Interfaces with: CEO, Executive Team and senior leaders, process owners and subject matter experts

KEY RESPONSIBILITIES

Strategic Planning Leadership

Facilitate Indigo’s annual strategic planning process, including the planning calendar, leadership sessions, materials, tools, templates, and process discipline required to align on enterprise, business unit, and operating unit priorities.
Support the CEO, Executive Team, and senior leaders in developing strategic objectives, success measures, annual operating priorities, and multi-year plans.
Facilitate strategic planning and ideation sessions, SWOT reviews, prioritization exercises, and cross-functional planning sessions.
Conduct research and environmental scanning to surface risks, opportunities, competitive trends, technology developments, and customer insights relevant to Indigo’s strategy.
Monitor, compile, and prepare quarterly and annual reporting on Balanced Scorecards, strategic initiatives, and key performance indicators.
Familiarize new leadership hires with Indigo’s Strategic Planning Process.
Coordinate quarterly town hall planning and content with cross-functional partners and the Executive Team to communicate strategic priorities, progress, and enterprise updates.

Process Redesign & Continuous Improvement

Support and lead cross-functional process redesign engagements by guiding process owners, stakeholders, and subject matter experts through current-state process mapping, analysis, redesign, and recommendation development consistent with STS methodology.
Partner with process owners to identify opportunities to improve quality, efficiency, customer outcomes, employee experience, and cost-effectiveness.
Support process owners in implementing approved recommendations, including governance, change planning, stakeholder engagement, and performance measurement.
Identify automation, workflow optimization, AI enablement, and digital transformation opportunities that improve efficiency, quality, employee experience, or customer outcomes.
Develop tools, templates, standards, and resources that strengthen Indigo’s process improvement capabilities.
Monitor process improvement benefits with process owners and recommend corrective actions where required.

People Leadership

Manage, coach, and develop the Process Redesign Analyst, building capability in process redesign, business analysis, automation, AI tools and strategic planning methodologies
Guide secondees or cross-functional contributors assigned to specific process redesign engagements, as required.
Model Indigo’s Guiding Principles.

Qualifications

A passion for solving complex business problems through disciplined systems thinking, intellectual curiosity, and sound business acumen.
Strong judgment, discretion, and executive presence.
The ability to influence without authority and collaborate effectively across the organization.
A commitment to fostering continuous improvement, automation, and innovation across Indigo.
A relevant degree from a leading university, with a strong record of academic achievement.
Expertise in strategic planning, business analysis, process design, and continuous improvement methodologies.
Exceptional written and verbal communication, presentation, and facilitation skills.

Additional Information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

About employer

More about this job

Responsibilities

Lead Indigo’s enterprise strategic planning process, including planning calendars, leadership sessions, strategic materials, and reporting on scorecards and initiatives. Lead and support cross-functional process redesign using the sociotechnical systems methodology, identify improvement opportunities, support implementation, and manage the Process Redesign Analyst.

Requirements

The role requires a relevant degree and expertise in strategic planning, business analysis, process design, and continuous improvement methodologies. Candidates should bring strong business judgment, systems thinking, executive presence, and excellent communication, presentation, facilitation, and cross-functional influencing skills.

Skills

Strategic Planning
Process Redesign
Systems Thinking
Business Analysis
Continuous Improvement
Facilitation
Executive Communication
Stakeholder Management
Balanced Scorecard Reporting
Environmental Scanning
Process Mapping
Change Planning
Automation
AI Enablement
Digital Transformation
People Leadership

Visa sponsorship

Not detected in the job text

Keywords

Strategic Planning
Process Redesign
Sociotechnical Systems
Systems Thinking
Business Analysis
Continuous Improvement
Balanced Scorecard
Strategic Initiatives
Key Performance Indicators
Environmental Scanning
SWOT Analysis
Process Mapping
Process Analysis
Workflow Optimization
Automation
Artificial Intelligence
Digital Transformation
Change Planning
Governance
Stakeholder Engagement
Performance Measurement
Customer Experience
Employee Experience
Cost Effectiveness
Productivity
People Leadership
Retail

Report this job