Find work in Canada.

484,484 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 11 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 14 hours ago
K
Project Manager, Audit Quality
KPMG
Oakville, ON · Toronto, ON · Vaughan, ON · ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 14 hours ago
R
Manager, Business Development - Canada
ReVisionz
Remote, Canada
- Full-time
- Remote
The Manager, Business Development generates new business for ReVisionz with owner-operators across North America, opening new accounts and winning new work with existing clients across the…
Added 16 hours ago
TH
Technology Partnership Navigator
The Hospital for Sick Children
Toronto, ON
- Full-time
This is a hybrid role with weekly onsite expectations. Reports to the Senior Manager, Research IT Infrastructure with direction from Program Manager, Research Information Risk.
Added 21 hours ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 1 day ago
N
Senior Product Manager
nesto
Montreal, QC
- Full-time
We're looking for a Senior Product Manager to lead 0→1 product development on one of nesto's most strategic bets. In this role, you'll own the vision, roadmap, and execution for a new…
Added 1 day ago
SM
RQ00833 – Program Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
We are seeking a Senior Program Manager with extensive experience in program and portfolio management, strategic planning, governance, stakeholder engagement, risk management, and the…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Toronto, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Toronto, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Vaughan, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
KC
Project Manager, Audit Quality
KPMG Canada
Oakville, ON
- Full-time
The Audit Quality function, department of professional practice is looking for a Project Manager, Audit Quality to provide administrative, operational, and project coordination. The team…
Added 1 day ago
Senior Product Manager - Createspace, Canada Based
D2L
Vancouver, BC · Winnipeg, MB · Kitchener, ON · Toronto, ON
The Senior Product Manager will be responsible for the success of their product features, from overall product alignment to specific product requirements through to delivery to the market…
Added 1 day ago
Sr. Business Manager
Softchoice
Toronto, ON
The Senior Business Manager is the business operator and strategic partner to the Regional Vice Presidents (RVPs) who own P&L results across Softchoice’s sales regions and segments. This…
Added 1 day ago
S
Sr. Business Manager
Softchoice
Toronto, ON
- Full-time
The Senior Business Manager is the business operator and strategic partner to the Regional Vice Presidents (RVPs) who own P&L results across Softchoice’s sales regions and segments. This…
Added 1 day ago
A
Senior Human Resources Consultant
Altis
Toronto, ON
- $90 to $150 CAD / hour
- Contract
Oversee and provide strategic direction to the Senior Compensation Manager, critically reviewing compensation analyses, recommendations, financial models, and proposed program changes.
Added 1 day ago
PG
Senior Customer Success Manager
PowerSchool Group LLC
Canada
- Other
The Customer Success Manager (CSM) is responsible for ensuring customers realize and sustain measurable value from their PowerSchool investment. This role goes beyond relationship…
Added 2 days ago
VI
Head of Talent Acquisition
Visier Inc.
Vancouver, BC
- $160,000 to $200,000 CAD / year
- Full-time
● Strategic Hiring Partner Enablement: Transform the TA function into a strategic advisor,
Added 2 days ago
A
Senior Manager, Sales Enablement & Operations - Qtrade Direct Investing
Aviso
Toronto, ON
- $110,000 to $135,000 CAD / year
- Full-time
We're looking to fill an opening for a Senior Manager, Sales Enablement & Operations to join our Strategic Partnerships and Priority Clients team.
Added 2 days ago
C
Business Planning Consultant
Co-operators
Moncton, NB · Guelph, ON · Toronto, ON · Burlington, ON
- Full-time
…management activities. This role encompasses extensive research, strategic development, and collaboration with various functions across the organization to support advisors in optimizing…
Added 2 days ago
Senior Manager, Demand Generation
Questrade Financial Group
Toronto, ON
We’re looking for our next Senior Manager, Demand Generation. Could It Be You?
Added 2 days ago
SAP SuccessFactors Employee Central Payroll - Senior Consultant/ Manager
EY
Toronto, ON · Ottawa, ON · AB · Calgary, AB
We are seeking a Senior Consultant / Manager with deep expertise in SAP SuccessFactors Employee Central Payroll to join our HR Technology practice. This role is designed for professionals…
Added 2 days ago
L
Senior North America Retail Strategy Manager
lululemon
Vancouver, BC
- Full-time
As the Senior North America Retail Strategy Manager , you are the strategic and analytical backbone of the North America retail ecosystem. You bring together top-down strategy, bottom-up…
Added 2 days ago
Senior Manager Culture and Organizational Development
Independent Electricity System Operator
Canada
Partner with senior leaders and key stakeholders to design and implement culture, employee experience, leadership development, and talent management initiatives that support organizational…
Added 2 days ago
E
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
Calgary, AB
- Full-time
We are seeking a Senior Manager with deep expertise in SAP SuccessFactors Employee Central Payroll to join our HR Technology practice. This role is designed for professionals who can lead…
Added 2 days ago
E
SAP SuccessFactors Employee Central Payroll - Senior Manager
EY
Ottawa, ON
- Full-time
We are seeking a Senior Manager with deep expertise in SAP SuccessFactors Employee Central Payroll to join our HR Technology practice. This role is designed for professionals who can lead…

Indigo

Strategic Planning & Process Redesign Manager - 12‑month contract

Toronto, ON, Canada

$110,000 to $120,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $110,000 to $120,000 CAD / year
Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Indigo is a physical and digital place inspired by and filled with books, ideas, beautifully designed lifestyle products, and the creative people who help make it all happen. We believe in real books, living life fully and generously, being kind to each other and to the environment, and that stories – big and little – connect us. Indigo is our customer’s happy place – for joyful moments of discovery and to connect with people who share their passion for reading, their belief in ideas, and their commitment to making the world a better and more beautiful place.

OUR GUIDING PRINCIPLES

Our Mission is to inspire reading and enrich the lives of booklovers. As such, we believe in the power of people and their stories. We aim to attract top talent, nurture the potential of our employees, and create space for everyone to thrive. Our Guiding Principles are the few key ideas that are meant to influence everything we do, every day.

We Will Hire, Inspire, Promote and Retain the Best – A’s Hire A’s.
We Will be Customer Centric.
We Will Be Data Driven – System Thinking – Entrepreneurial.
We are Committed to True and Shared Value Creation.
We Will be Human-Centered and AI Enabled.
We are Committed to Caring About Each Other, Our Communities, Our Environment.

Job Description

The Manager, Strategic Planning & Process Redesign supports Indigo’s enterprise strategic planning process by managing the planning calendar, preparing tools and materials, facilitating senior leadership discussions, and sustaining reporting on strategic initiatives and performance. The role also enables enterprise process redesign efforts by partnering with process owners, stakeholders, and subject matter experts to apply Indigo’s process redesign methodology and surface improvement opportunities that enhance Indigo’s productivity, customer experience, employee engagement, and cost effectiveness.

MISSION

To support the strategic planning process with the scheduling, tools, meeting syntheses and balanced scorecard monitoring, and to faciliatate and support Indigo’s sociotechnical systems (STS)-based process redesign initiatives.

KEY PERFORMANCE METRICS

Stakeholder satisfaction with strategic planning facilitation, tools, and support.
Stakeholder satisfaction with process redesign support and outcomes.
Enhanced knowledge of STS methodology across the organization.
Timely completion of Strategic Planning Process outputs.
Timely completion of process redesign engagements within agreed scope.
Identification and tracking of process improvement opportunities relating to cost effectiveness, customer experience, employee experience, and productivity.
Adherence to, and adoption of, Indigo’s sociotechnical systems process redesign methodology.

KEY RELATIONSHIPS

Reports to the Chief Administrative Officer

Leads: Analyst, Process Redesign

Interfaces with: CEO, Executive Team and senior leaders, process owners and subject matter experts

KEY RESPONSIBILITIES

Strategic Planning Leadership

Facilitate Indigo’s annual strategic planning process, including the planning calendar, leadership sessions, materials, tools, templates, and process discipline required to align on enterprise, business unit, and operating unit priorities.
Support the CEO, Executive Team, and senior leaders in developing strategic objectives, success measures, annual operating priorities, and multi-year plans.
Facilitate strategic planning and ideation sessions, SWOT reviews, prioritization exercises, and cross-functional planning sessions.
Conduct research and environmental scanning to surface risks, opportunities, competitive trends, technology developments, and customer insights relevant to Indigo’s strategy.
Monitor, compile, and prepare quarterly and annual reporting on Balanced Scorecards, strategic initiatives, and key performance indicators.
Familiarize new leadership hires with Indigo’s Strategic Planning Process.
Coordinate quarterly town hall planning and content with cross-functional partners and the Executive Team to communicate strategic priorities, progress, and enterprise updates.

Process Redesign & Continuous Improvement

Support and lead cross-functional process redesign engagements by guiding process owners, stakeholders, and subject matter experts through current-state process mapping, analysis, redesign, and recommendation development consistent with STS methodology.
Partner with process owners to identify opportunities to improve quality, efficiency, customer outcomes, employee experience, and cost-effectiveness.
Support process owners in implementing approved recommendations, including governance, change planning, stakeholder engagement, and performance measurement.
Identify automation, workflow optimization, AI enablement, and digital transformation opportunities that improve efficiency, quality, employee experience, or customer outcomes.
Develop tools, templates, standards, and resources that strengthen Indigo’s process improvement capabilities.
Monitor process improvement benefits with process owners and recommend corrective actions where required.

People Leadership

Manage, coach, and develop the Process Redesign Analyst, building capability in process redesign, business analysis, automation, AI tools and strategic planning methodologies
Guide secondees or cross-functional contributors assigned to specific process redesign engagements, as required.
Model Indigo’s Guiding Principles.

Qualifications

A passion for solving complex business problems through disciplined systems thinking, intellectual curiosity, and sound business acumen.
Strong judgment, discretion, and executive presence.
The ability to influence without authority and collaborate effectively across the organization.
A commitment to fostering continuous improvement, automation, and innovation across Indigo.
A relevant degree from a leading university, with a strong record of academic achievement.
Expertise in strategic planning, business analysis, process design, and continuous improvement methodologies.
Exceptional written and verbal communication, presentation, and facilitation skills.

Additional information

Indigo uses artificial intelligence (AI) tools to assist with certain aspects of the hiring process, such as screening and assessments. These tools support our team but do not replace human judgment. We are committed to using AI responsibly, fairly, and in compliance with applicable employment and anti-discrimination laws. We regularly review these tools to help prevent bias or discrimination.

At Indigo, Diversity, Equity, Inclusion, and Accessibility are core to our values. We integrate these principles into our training, policies, and hiring practices and continuously evolve to reflect the needs of the communities we serve. We welcome applicants from all backgrounds and lived experiences, including but not limited to individuals who identify as BIPOC (Black, Indigenous, and People of Colour), members of the 2SLGBTQIA+ community, and persons with disabilities. If you require an accommodation during the recruitment process, please contact Human Resources at talent@indigo.ca.

We respect your privacy throughout the recruitment process. Our Candidate Privacy Notice explains how we collect, use, and protect your personal information when you apply for a role with Indigo, and the choices available to you.

This posting is for a current opportunity within Indigo.

Apply About employer

More about this job

Responsibilities

Manage Indigo’s enterprise strategic planning process, including planning calendars, leadership sessions, strategic materials, and reporting on Balanced Scorecards and initiatives. Lead and support cross-functional process redesign using the sociotechnical systems methodology, identify improvement opportunities, and coach the Process Redesign Analyst.

Requirements

Requires expertise in strategic planning, business analysis, process design, and continuous improvement, along with strong systems thinking, business judgment, and executive presence. A relevant degree and exceptional communication, presentation, facilitation, collaboration, and influencing skills are sought.

Skills

Strategic Planning
Process Redesign
Systems Thinking
Business Analysis
Continuous Improvement
Facilitation
Executive Communication
Stakeholder Management
Process Mapping
Balanced Scorecard Reporting
Environmental Scanning
Change Management
Automation
AI Enablement
Performance Measurement
People Leadership

Visa sponsorship

Not detected in the job text

Keywords

Strategic Planning
Process Redesign
Sociotechnical Systems
Systems Thinking
Business Analysis
Continuous Improvement
Balanced Scorecard
Key Performance Indicators
Process Mapping
Current-State Analysis
Cross-Functional Planning
SWOT Analysis
Environmental Scanning
Stakeholder Engagement
Change Planning
Governance
Automation
Workflow Optimization
Artificial Intelligence
Digital Transformation
Performance Measurement
Cost Effectiveness
Customer Experience
Employee Experience
Productivity
Strategic Initiatives
Annual Operating Priorities
Multi-Year Planning
People Leadership

Report this job