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Added 10 mins ago
AS
Director of Retail Operations
Adrenalin Source For Sports
Calgary, AB
- Full-time
…and FCA locations. If you love developing people, improving performance, and turning business goals into action, this is your opportunity to make a visible…
Added 10 mins ago
UI
Store excellence manager
UAP Inc.
Montreal, QC
- Full-time
Manage the departmental budget, team performance, and HR requests.
Added 10 mins ago
CO
Senior Director, Strategic Accounts & Business Development
Crofter's Organic
Parry Sound, ON
- Full-time
The Sr. Director of Strategic Accounts & New Business Development is responsible for growing Crofter’s largest US retail relationships and building the pipeline of new customers and…
Added 10 mins ago
HI
Information Security Specialist
Healthcare Insurance Reciprocal of Canada (HIROC)
Toronto, ON
- Contract
Director, Performance Excellence & Information Services
Added 10 mins ago
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Personal Lines Team Lead
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Elmira, ON
- $70,000 to $80,000 CAD / year
- Full-time
…culture of teamwork, promoting exceptional service and sales performance, training and developing team members, and serving as a contact for carrier-related matters. This role reports to…
Added 10 mins ago
BE
Director, Project Management
Blackstone Energy Services Inc.
Toronto, ON
- Full-time
Manage project financial performance against approved budgets, scope and schedules, including cost forecasting, Schedule of Values, billing, cash flow, committed costs, project margin and…
Added 10 mins ago
GH
Business Development Manager
Germain Hôtels
Winnipeg, MB
- Full-time
…Manager, this individual will work closely with the Regional Director of Sales and operation departments of the hotel. With strong analytical abilities and sales skills, this resourceful…
Added 10 mins ago
D
Administrator, Revenue Control (6 Month)
Dream
Toronto, ON
- Full-time
…to join a new and growing team and report to the Associate Director, Operations…
Added 10 mins ago
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Nuclear Buyer
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Pickering, ON
- Full-time
The Nuclear Buyer is located in Pickering and typically reports directly to the Procurement Director. The Nuclear Buyer will be responsible for all activities within the procurement life…
Added 10 mins ago
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Research Associate
Glass Lewis & Co
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- Temporary
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Added 25 mins ago
Gestionnaire, Solutions clients I+S/I+S Customer Solutions Manager
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Toronto, ON · Dorval, QC
…bout en bout. Cette personne s’appuie sur des indicateurs de performance liés à la clientèle, aux opérations et aux finances afin de cerner les occasions d’amélioration, d’influencer la…
Added 40 mins ago
TS
Director, Program Management
The Salvation Army in Canada
Canada
- Full-time
The Director, Program Management will be a hands-on, results-oriented, driven leader who thrives in successful execution of complex projects. This player-coach will lead a team of…
Added 40 mins ago
MO
Manager of Recreation & Community Operations
Municipality of Grey Highlands
Markdale, ON
- $102,394.5 to $119,769 CAD / year
- Full-time
Reporting to the Director of Community Services, the Manager of Recreation & Community Operations is responsible for the overall coordination, administration, and operational leadership of…
Added 40 mins ago
CT
Directeur(trice) national(e) des ventes - Esthétique médicale & professionnelle
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- Full-time
…structure, de coaching, de planification et de gestion de la…
Added 40 mins ago
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Content Marketing Manager
Lankin Investments
Vaughan, ON
- $75,000 to $85,000 CAD / year
- Full-time
…part of our growth strategy, Lankin Investments is seeking a Performance Creative Manager to join our marketing team, with a strong focus on the creative behind our paid social campaigns…
Added 40 mins ago
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Prospect Development and Analytics Officer
The Royal Conservatory of Music
Toronto, ON
- $65,000 to $70,000 CAD / year
- Full-time
…definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The Glenn Gould…
Added 40 mins ago
Director, Surveys and Geomatics
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Toronto, ON
The Director, Surveys and Geomatics reports works closely with other units that includes the Research Unit and the Data and Analytics Unit and other teams within IO’s Data & Knowledge…
Added 40 mins ago
REGISTERED NURSE
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…personnel and may participate in in-service education. Monitor performance and conduct performance appraisal and refers problems to the Director of…
Added 40 mins ago
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Business Performance Partner - Trusted Partner Office (TPO)
Alberta Blue Cross
AB · Hybrid
- Full-time
Reporting to the Director of TPO, the Business Performance Partner will be accountable for the development and execution of all TPO related programs. With a strong background developing and…
Added 40 mins ago
CI
Director, Sales & Business Development, North America.
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Saskatoon, SK
- Full-time
As a member of the leadership team, the Director, Sales & Business Development, North America. will lead sales planning, forecasting, business development and dealer performance. This…
Added 54 mins ago
Regional Manager, Workplace - Americas
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Monitor workplace measures such as service levels, vendor performance, utilization, employee experience, events, safety, budgets, and efficiency. Prepare clear dashboards, business updates,…
Added 1 hour ago
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Corporate Communications Manager (Contract)
GreenShield
Toronto, ON
- Full-time
Reporting to the Director, Corporate Communications & Enterprise Change Management, the Manager, Corporate Communications leads GreenShield's internal communications function and plays a…
Added 1 hour ago
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SAINT LAURENT Store Director – Parental Leave Coverage (12 Months) Yorkdale
Saint Laurent
Toronto, ON
- Full-time
We are currently seeking a Store Director to join our dynamic leadership team in our Yorkdale boutique. This is a 12-month fixed-term position providing coverage during a parental leave,…
Added 1 hour ago
OT
Business Development Manager
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Toronto, ON
- $60,000 CAD / year
- Full-time
The Director of Marketing is responsible for owning Olympia’s marketing vision, brand identity, and campaign strategy, ensuring alignment with business objectives while driving awareness,…
Added 1 hour ago
TC
Fundraising & Communications Manager
Toronto Cat Rescue
Toronto, ON
- Full-time
…that build support for our mission. Reporting to the Executive Director, the Manager will develop an integrated fundraising and communications strategy and take responsibility for its…

Indochino

District Manager CAN

Vancouver, BC, V6B 2W9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position	District Manager, Canada
Department / Function	Retail / Field Leadership
Primary Location	Vancouver, BC or Toronto, ON (Canada District)
Reports To	Regional Director
Key Partners	Director of Stores; Canadian Showroom Managers; Retail Operations; Retail Strategy; Fit & Quality; People & Culture; Marketing; Real Estate & New Showroom Openings
Compensation	C$90,000 – C$110,000 base salary, plus eligibility for a performance-based bonus

The District Manager is leads showrooms across multiple provinces and time zones. Showroom Managers report directly to the District Manager. Additional showrooms or markets may be assigned based on business need.

KEY RESPONSIBILITIES

District Sales Leadership & Accountability

Drive the achievement of district sales goals, KPIs, and profitability targets, delivering results to forecast, budget, and prior year.
Partner with Showroom Managers to set and exceed individual showroom performance targets, with clear weekly business plans for each location.
Use sales and traffic data to identify root causes, set priorities, and take timely action across sales, appointments, conversion, AOV, NRP, UPT, walk-ins, and order volume.
Lead district-wide sales strategies, promotions, and initiatives that align with company objectives and reflect local Canadian market conditions.
Hold showroom teams accountable for consistent execution of the INDOCHINO sales process, including Connect, Curate, and Close, product storytelling, appointment quality, and follow-up.

Showroom Leadership & Field Presence

Conduct regular, purposeful showroom visits across the district to assess execution, coach leaders in the moment, identify opportunities, and celebrate successes.
Translate company and regional priorities into clear local actions for each showroom, and follow through on commitments with documented visit recaps and action plans.
Coordinate district execution during promotions, events, staffing gaps, leadership absences, operational rollouts, and periods of elevated client demand.
Maintain strong leadership presence and communication with showrooms in other provinces and time zones, using virtual check-ins between visits.
Share effective practices across showrooms, identify recurring barriers, and recommend solutions to the Regional Director and support teams.

Client Experience & Service Recovery

Ensure a consistently exceptional, personalized client experience before, during, and after every appointment in every showroom in the district.
Monitor client feedback, satisfaction, appointment quality, and service-recovery trends; address breakdowns quickly and coach the behaviour behind them.
Lead by example in resolving escalated client concerns, partnering with support teams on fair, timely resolutions that align with company standards.
Educate showroom teams on anticipating client needs and using data to strengthen the client journey and long-term relationships.

People Leadership & Talent Development

Recruit, hire, and develop top talent to fill showroom roles, with a ready pipeline of Showroom Manager and leadership candidates for each market.
Provide consistent coaching, feedback, and recognition to Showroom Managers, and address missed standards directly and consistently.
Retain top talent by providing development opportunities, stretch assignments, and clear career paths across the Canadian district.
Facilitate training on product knowledge, sales techniques, fit standards, and client service excellence.
Partner with People & Culture to ensure people practices comply with provincial employment standards in each province where the district operates.
Create a culture of accountability, inclusion, recognition, and teamwork that reflects INDOCHINO's standards and values.

Fit, Quality & Tailoring Accountability

Maintain strong knowledge of INDOCHINO's measurement, fit, and garment process, and ensure every showroom follows current fit standards and validation practices.
Review remake, repeat-remake, alteration, and fit trends by showroom; identify root causes; and implement documented coaching or corrective actions.
Manage and be held accountable for alterations costs, timelines, and efficiency, partnering with Fit & Quality leadership and local tailoring resources in each market.
Reinforce measurement validations, order reviews, and in-the-moment coaching that reduce preventable remakes and support the company's long-term remake target.

Operational & Financial Discipline

Maintain and analyze showroom and district P&L statements, identifying opportunities to drive revenue, manage controllable expenses, and improve profitability.
Monitor and manage staffing levels and labour, ensuring schedules match business demand and showrooms have the right leadership and selling coverage.
Ensure compliance with company policies, safety practices, cash controls, inventory processes, data privacy, and all operational rollouts.
Complete business reviews, visit recaps, action plans, and required reporting accurately and on time, escalating risks before they become larger problems.
Partner effectively with Retail Operations, Retail Strategy, Fit & Quality, People & Culture, Marketing, and other support teams to remove barriers and improve execution.

Merchandising, Growth & Adaptability

Ensure all showrooms meet visual merchandising, product, promotional, and presentation standards, and accurately execute promotional activities.
Partner with showroom teams to identify and address product and inventory opportunities, and guide effective product storytelling.
Support New Showroom Openings (NSO) and relocations within the district, ensuring seamless staffing, training, integration, and performance.
Understand each local market, client patterns, competitive activity, and partnership opportunities that can generate traffic and strengthen brand awareness in Canada.
Stay ahead of retail trends and lead the adoption of new tools, processes, and systems that improve showroom performance and the client experience.

Requirements:

5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Proven ability to drive top-line sales and profitability across multiple locations in a dynamic, fast-paced environment.
Experience managing operational P&Ls and using retail metrics to identify root causes, inform decisions, and improve performance.
Strong leadership skills, with a track record of recruiting, coaching, developing, and retaining high-performing showroom leaders.
Exceptional communication and influencing skills, with the ability to lead remotely across provinces and time zones.
Knowledge of menswear, made-to-measure, fit, tailoring, or fashion apparel is preferred; a commitment to mastering INDOCHINO's fit and product standards is required.
Familiarity with provincial employment standards in British Columbia, Alberta, and Ontario is an asset.
Working proficiency in French is an asset.
Entrepreneurial mindset, strong organizational skills, and the ability to adapt to and lead through changes in retail trends and technology.

ROLE REQUIREMENTS

This role is based in Vancouver, British Columbia, and leads showrooms across Canada.
Travel of up to 75% within the assigned district is required, including regular air travel between British Columbia, Alberta, and Ontario.
The schedule must flex to support peak client demand, including evenings, weekends, holidays, events, and urgent district needs.

INDOCHINO is committed to an inclusive and accessible hiring process. Accommodations are available on request at any stage of recruitment.

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More about this job

Responsibilities

The District Manager leads showroom operations across multiple provinces, driving sales goals, profitability, and consistent execution of company standards. They are responsible for coaching showroom managers, managing talent development, and ensuring an exceptional client experience through regular field visits.

Requirements

Candidates must have 5+ years of progressive multi-unit retail management experience, preferably in fashion apparel. Proven ability to manage P&Ls, drive sales, and lead teams across different time zones is essential.

Skills

Multi-unit retail management
Sales leadership
P&L management
Team development
Coaching
Strategic planning
Client experience management
Operational discipline
Visual merchandising
Performance analysis
Talent acquisition
Communication
Influencing
Fashion apparel knowledge
Change management

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
District Manager
P&L
Sales KPIs
Fashion Apparel
Multi-unit Leadership
Showroom Operations
Talent Development
Client Experience
Visual Merchandising
Performance Coaching
Inventory Management
Strategic Planning
Business Reviews
Retail Strategy
Measurement Validation
Tailoring
Made-to-measure
Operational Excellence
Market Analysis

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