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Added 14 mins ago
BC
Head of Lighting
Banff Centre for Arts and Creativity
Banff, AB · AB- Banff, Alberta
- Full-time
…assisting the Production Manager, Performing Arts and the Technical Director in coordinating and guiding Lighting team members as the team plans ahead for productions and events and…
Added 14 mins ago
VI
Manager, Yardi and Financial Systems
Vital Infrastructure Property Trust
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
The Manager will be part of the Financial Systems team within Corporate Finance, reporting to the Director, Financial Systems and Data. Financial Systems is responsible for the business…
Added 14 mins ago
CC
Bilingual Senior Service Manager - Hybrid
Canon Canada
Montreal, QC
- $117,100 to $131,800 CAD / year
- Full-time
…driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L, implement service-led growth initiatives, and lead regional teams through…
Added 14 mins ago
AG
Search Lead
Adelphi Group
Toronto, ON
- Full-time
…roadmaps and measurable business outcomes. Reporting to the Search Director, the Search Lead partners closely with them to investigate, validate, and strengthen the overarching Search…
Added 14 mins ago
W
Senior Project Manager (Experiential Production)
Wasserman
Toronto, ON
- Full-time
…experiential builds, custom fabrication, integration of Experiential technology & tech, and complex installations depending on the needs of each…
Added 29 mins ago
B
Client Director
BGIS
Montreal, QC
- Full-time
The Client Director is accountable for program management and delivery, project delivery, client relationship management, and people leadership.
Added 29 mins ago
Director of Firmware Engineering
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Ottawa, ON
Our mission is to build the technology foundation that makes this possible.
Added 29 mins ago
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Vancouver, BC
Working closely with Regional Director/Market Lead to analyze market opportunities and develop appropriate business development, referral and partner inclusive strategies
Added 29 mins ago
BO
Senior Developer, Dynamics 365 and Power Platform
Bank of Canada
Toronto, ON
- Full-time
…join our new mandates team! The Bank of Canada is advancing technology solutions to support two new mandates: Stablecoin and Consumer-driven Banking . These initiatives will establish new…
Added 29 mins ago
M
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Monks
Toronto, ON
- Full-time
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Added 29 mins ago
C1
Senior Sourcing Manager-(Hybrid)
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- Full-time
Develop and lead enterprise sourcing strategies for critical supplier categories supporting Central 1's strategic objectives and technology roadmap.
Added 29 mins ago
P
Director, Pharmacy Operations
Pillway
Brampton, ON
- Full-time
You report to the Chief Administrative Officer and work alongside the Chief Pharmacist and the Director of Pharmacy Compliance. Dispensing and clinical governance remain with the Pharmacy…
Added 29 mins ago
C1
Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $134,000 CAD / year
- Full-time
Develop and lead enterprise sourcing strategies for critical supplier categories supporting Central 1's strategic objectives and technology roadmap.
Added 29 mins ago
S
Retail Development Specialist (12-Month Contract)
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Markham, ON
- $65,000 to $75,000 CAD / year
- Contract
Hiring Manager: Director, National Sales Field
Added 29 mins ago
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Senior Sourcing Manager-(Hybrid)
Central 1
Vancouver, BC
- $110,000 to $130,000 CAD / year
- Full-time
Develop and lead enterprise sourcing strategies for critical supplier categories supporting Central 1's strategic objectives and technology roadmap.
Added 29 mins ago
Associate Director, Activation
Kepler Group
Toronto, ON
…team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM…
Added 29 mins ago
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- Full-time
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Added 45 mins ago
M
Sales Development Representative - Ottawa
Medfar
Ottawa, ON
- Full-time
…record, to front-line establishments in Canada. Under the Sales Director, you will join a multidisciplinary team whose mandate is to support the strong growth of MEDFAR by participating in…
Added 45 mins ago
C
Senior Director, Communications
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Burlington, ON · Montreal, QC
- Full-time
As Senior Director, Communications, you will serve as the strategic engine behind our enterprise narrative and corporate reputation, driving both our internal and external mobilization.
Added 1 hour ago
LC
Senior Manager, E-Commerce - Digital Merchandising (Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
…planning and initiatives. This position will report to the Senior Director, Digital Marketing and…
Added 1 hour ago
3
Territory Manager, Ontario
360.Agency
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- Full-time
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Added 1 hour ago
TS
Director, Program Management
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- Full-time
The Director, Program Management will be a hands-on, results-oriented, driven leader who thrives in successful execution of complex projects. This player-coach will lead a team of…
Added 1 hour ago
C
Senior Web Developer
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- Full-time
Reporting directly to the Director of Marketing, the Senior Web Developer will be an integral member of Connexall's Marketing team, playing a key role in the development, maintenance,…
Added 1 hour ago
T
Senior Engineering Manager
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…at a high standard. It suits a leader already operating at director scope, or one who is ready to make that…

Indochino

District Manager CAN

Vancouver, BC, V6B 2W9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position	District Manager, Canada
Department / Function	Retail / Field Leadership
Primary Location	Vancouver, BC or Toronto, ON (Canada District)
Reports To	Regional Director
Key Partners	Director of Stores; Canadian Showroom Managers; Retail Operations; Retail Strategy; Fit & Quality; People & Culture; Marketing; Real Estate & New Showroom Openings
Compensation	C$90,000 – C$110,000 base salary, plus eligibility for a performance-based bonus

The District Manager is leads showrooms across multiple provinces and time zones. Showroom Managers report directly to the District Manager. Additional showrooms or markets may be assigned based on business need.

KEY RESPONSIBILITIES

District Sales Leadership & Accountability

Drive the achievement of district sales goals, KPIs, and profitability targets, delivering results to forecast, budget, and prior year.
Partner with Showroom Managers to set and exceed individual showroom performance targets, with clear weekly business plans for each location.
Use sales and traffic data to identify root causes, set priorities, and take timely action across sales, appointments, conversion, AOV, NRP, UPT, walk-ins, and order volume.
Lead district-wide sales strategies, promotions, and initiatives that align with company objectives and reflect local Canadian market conditions.
Hold showroom teams accountable for consistent execution of the INDOCHINO sales process, including Connect, Curate, and Close, product storytelling, appointment quality, and follow-up.

Showroom Leadership & Field Presence

Conduct regular, purposeful showroom visits across the district to assess execution, coach leaders in the moment, identify opportunities, and celebrate successes.
Translate company and regional priorities into clear local actions for each showroom, and follow through on commitments with documented visit recaps and action plans.
Coordinate district execution during promotions, events, staffing gaps, leadership absences, operational rollouts, and periods of elevated client demand.
Maintain strong leadership presence and communication with showrooms in other provinces and time zones, using virtual check-ins between visits.
Share effective practices across showrooms, identify recurring barriers, and recommend solutions to the Regional Director and support teams.

Client Experience & Service Recovery

Ensure a consistently exceptional, personalized client experience before, during, and after every appointment in every showroom in the district.
Monitor client feedback, satisfaction, appointment quality, and service-recovery trends; address breakdowns quickly and coach the behaviour behind them.
Lead by example in resolving escalated client concerns, partnering with support teams on fair, timely resolutions that align with company standards.
Educate showroom teams on anticipating client needs and using data to strengthen the client journey and long-term relationships.

People Leadership & Talent Development

Recruit, hire, and develop top talent to fill showroom roles, with a ready pipeline of Showroom Manager and leadership candidates for each market.
Provide consistent coaching, feedback, and recognition to Showroom Managers, and address missed standards directly and consistently.
Retain top talent by providing development opportunities, stretch assignments, and clear career paths across the Canadian district.
Facilitate training on product knowledge, sales techniques, fit standards, and client service excellence.
Partner with People & Culture to ensure people practices comply with provincial employment standards in each province where the district operates.
Create a culture of accountability, inclusion, recognition, and teamwork that reflects INDOCHINO's standards and values.

Fit, Quality & Tailoring Accountability

Maintain strong knowledge of INDOCHINO's measurement, fit, and garment process, and ensure every showroom follows current fit standards and validation practices.
Review remake, repeat-remake, alteration, and fit trends by showroom; identify root causes; and implement documented coaching or corrective actions.
Manage and be held accountable for alterations costs, timelines, and efficiency, partnering with Fit & Quality leadership and local tailoring resources in each market.
Reinforce measurement validations, order reviews, and in-the-moment coaching that reduce preventable remakes and support the company's long-term remake target.

Operational & Financial Discipline

Maintain and analyze showroom and district P&L statements, identifying opportunities to drive revenue, manage controllable expenses, and improve profitability.
Monitor and manage staffing levels and labour, ensuring schedules match business demand and showrooms have the right leadership and selling coverage.
Ensure compliance with company policies, safety practices, cash controls, inventory processes, data privacy, and all operational rollouts.
Complete business reviews, visit recaps, action plans, and required reporting accurately and on time, escalating risks before they become larger problems.
Partner effectively with Retail Operations, Retail Strategy, Fit & Quality, People & Culture, Marketing, and other support teams to remove barriers and improve execution.

Merchandising, Growth & Adaptability

Ensure all showrooms meet visual merchandising, product, promotional, and presentation standards, and accurately execute promotional activities.
Partner with showroom teams to identify and address product and inventory opportunities, and guide effective product storytelling.
Support New Showroom Openings (NSO) and relocations within the district, ensuring seamless staffing, training, integration, and performance.
Understand each local market, client patterns, competitive activity, and partnership opportunities that can generate traffic and strengthen brand awareness in Canada.
Stay ahead of retail trends and lead the adoption of new tools, processes, and systems that improve showroom performance and the client experience.

Requirements:

5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Proven ability to drive top-line sales and profitability across multiple locations in a dynamic, fast-paced environment.
Experience managing operational P&Ls and using retail metrics to identify root causes, inform decisions, and improve performance.
Strong leadership skills, with a track record of recruiting, coaching, developing, and retaining high-performing showroom leaders.
Exceptional communication and influencing skills, with the ability to lead remotely across provinces and time zones.
Knowledge of menswear, made-to-measure, fit, tailoring, or fashion apparel is preferred; a commitment to mastering INDOCHINO's fit and product standards is required.
Familiarity with provincial employment standards in British Columbia, Alberta, and Ontario is an asset.
Working proficiency in French is an asset.
Entrepreneurial mindset, strong organizational skills, and the ability to adapt to and lead through changes in retail trends and technology.

ROLE REQUIREMENTS

This role is based in Vancouver, British Columbia, and leads showrooms across Canada.
Travel of up to 75% within the assigned district is required, including regular air travel between British Columbia, Alberta, and Ontario.
The schedule must flex to support peak client demand, including evenings, weekends, holidays, events, and urgent district needs.

INDOCHINO is committed to an inclusive and accessible hiring process. Accommodations are available on request at any stage of recruitment.

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More about this job

Responsibilities

The District Manager leads showroom operations across multiple provinces, driving sales goals, profitability, and consistent execution of company standards. They are responsible for coaching showroom managers, managing talent development, and ensuring an exceptional client experience through regular field visits.

Requirements

Candidates must have 5+ years of progressive multi-unit retail management experience, preferably in fashion apparel. Proven ability to manage P&Ls, drive sales, and lead teams across different time zones is essential.

Skills

Multi-unit retail management
Sales leadership
P&L management
Team development
Coaching
Strategic planning
Client experience management
Operational discipline
Visual merchandising
Performance analysis
Talent acquisition
Communication
Influencing
Fashion apparel knowledge
Change management

Visa sponsorship

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Keywords

Retail Management
District Manager
P&L
Sales KPIs
Fashion Apparel
Multi-unit Leadership
Showroom Operations
Talent Development
Client Experience
Visual Merchandising
Performance Coaching
Inventory Management
Strategic Planning
Business Reviews
Retail Strategy
Measurement Validation
Tailoring
Made-to-measure
Operational Excellence
Market Analysis

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