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Added 8 mins ago
RO
Group Sales Assistant
Royal Ontario Museum
Toronto, ON
- $26.6 to $30.41 CAD / hour
- Part-time
We are seeking a detail-oriented and client-focused Group Sales Assistant to support the Tourism & Promotions team at ROM. This role is perfect for someone who thrives in a dynamic sales…
Added 8 mins ago
A-
Retail Support Agent (6-months)
AMA - Alberta Motor Association
Calgary, AB
- Full-time
Report to the Assistant Manager, Member Services.
Added 8 mins ago
Sales Support & Logistics Administrator Supervisor - Delta (1126)
Trail Appliances Ltd.
Delta, BC
The Sales Support & Logistics Administration Supervisor is responsible for overseeing the daily operations of both teams, ensuring efficient order management, accurate order processing,…
Added 8 mins ago
Account Manager
Syntronic
Ottawa, ON
As a Key Sales/Business Development individual, your primary responsibilities will include expanding existing accounts in Canada and the US, developing new customer engagements, and…
Added 8 mins ago
MF
Technical Support Engineer
Magnet Forensics
Calgary, AB · Vancouver, BC
- Full-time
This position reports to the Manager, Technical Support.
Added 8 mins ago
HI
Branch Team Lead
HUB International
Sicamous, BC
- Full-time
Coach, train, and motivate team members to meet service and sales goals
Added 8 mins ago
A
Retail Sales Representative
Acosta
Quebec, QC
- Full-time
Make sales presentations to the store and/or store manager.
Added 8 mins ago
SC
Sales Associate
Staples Canada
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- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 23 mins ago
TH
Order Picker Part Time - ST CATHARINES
The Home Depot
St. Catharines, ON
- Part-time
…handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the…
Added 23 mins ago
S
store manager, Campbell River, B.C
Starbucks
Campbell River, BC
- $62,500 to $82,600 CAD / year
Grow a successful, multi-million dollar business: drive sales leveraging your business acumen, efficiency and problem solving skills
Added 23 mins ago
Valve Technician
Spartan Controls Ltd.
AB · Edmonton, AB
…Canada and beyond. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal,…
Added 23 mins ago
Sunglass Hut Market Manager
EssilorLuxottica Group
Mississauga, ON
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 23 mins ago
Sunglass Hut Market Manager Prairies North
EssilorLuxottica Group
Winnipeg, MB
The Market Manager- Sun drives results, oversees a group of stores within a region, and reports to the regional manager. The Market Manager supports the team to succeed on all measures and…
Added 23 mins ago
GC
Field Service Manager
Gunnebo Canada
Burnaby, BC
- Full-time
The Field Service Manager (FSM) is responsible for providing tactical leadership, oversight, operational management of all field service and installation activities within an assigned…
Added 23 mins ago
BH
Assistant General Manager - Lupo Italian
Banff Hospitality Collective
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- Full-time
The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including the…
Added 23 mins ago
Small Business Manager
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The Small Business Manager will independently manage a portfolio of between 200-400 business members in the region that have deposit and lending requirements under the guidance and coaching…
Added 23 mins ago
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Directeur(trice) de centre
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Laval, QC
- Full-time
You have a background in business development, project management, and sales.
Added 23 mins ago
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Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
CBC/Radio-Canada
Quebec, QC
- Full-time
Reporting to the Senior Manager, Regional Sales, you will play a key strategic and operational role on the regional Media Solutions sales team.
Added 23 mins ago
C
Manager, Sales – Montreal (Media Solutions) (Telework/Hybrid)
CBC/Radio-Canada
Montreal, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 23 mins ago
SI
Intern - Internal Audit
Saputo Inc.
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- Full-time
Provide periodic updates to the responsible Manager on the status of assigned work;
Added 23 mins ago
BH
Assistant General Manager - Lupo Italian
Banff Hospitality Collective
Banff, AB
- Full-time
The Assistant General Manager contributes to the success of Banff Hospitality Collective by participating in the management of the daily operations of the restaurant, including the…
Added 23 mins ago
SC
Account Manager - Graphics
Spicers Canada
Calgary, AB
- Full-time
We are currently looking for a Full-Time Account Manager - Graphics located in Calgary, Alberta, reporting to the Senior Director, Technology Solutions, Graphic Systems and Solutions.
Added 23 mins ago
PL
Retirement Living Consultant (Sales Consultant)
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- $55,000 to $65,000 CAD / year
- Full-time
Reports To: Executive Director / General Manager
Added 38 mins ago
OR
Wireless Manager - 1206 Maple Ridge
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- Other
OSL is a dynamic, people-driven company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results; great people doing…
Added 38 mins ago
Trade Sales & Deliveries - Matamata
Fletcher Building
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Reporting to the Branch Manager, this is a varied role working across the whole branch that will see you involved in sales on the Trade Counter, Inwards Goods, Cycle Counting, Stocking and…

Indochino

District Manager CAN

Vancouver, BC, V6B 2W9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position	District Manager, Canada
Department / Function	Retail / Field Leadership
Primary Location	Vancouver, BC or Toronto, ON (Canada District)
Reports To	Regional Director
Key Partners	Director of Stores; Canadian Showroom Managers; Retail Operations; Retail Strategy; Fit & Quality; People & Culture; Marketing; Real Estate & New Showroom Openings
Compensation	C$90,000 – C$110,000 base salary, plus eligibility for a performance-based bonus

The District Manager is leads showrooms across multiple provinces and time zones. Showroom Managers report directly to the District Manager. Additional showrooms or markets may be assigned based on business need.

KEY RESPONSIBILITIES

District Sales Leadership & Accountability

Drive the achievement of district sales goals, KPIs, and profitability targets, delivering results to forecast, budget, and prior year.
Partner with Showroom Managers to set and exceed individual showroom performance targets, with clear weekly business plans for each location.
Use sales and traffic data to identify root causes, set priorities, and take timely action across sales, appointments, conversion, AOV, NRP, UPT, walk-ins, and order volume.
Lead district-wide sales strategies, promotions, and initiatives that align with company objectives and reflect local Canadian market conditions.
Hold showroom teams accountable for consistent execution of the INDOCHINO sales process, including Connect, Curate, and Close, product storytelling, appointment quality, and follow-up.

Showroom Leadership & Field Presence

Conduct regular, purposeful showroom visits across the district to assess execution, coach leaders in the moment, identify opportunities, and celebrate successes.
Translate company and regional priorities into clear local actions for each showroom, and follow through on commitments with documented visit recaps and action plans.
Coordinate district execution during promotions, events, staffing gaps, leadership absences, operational rollouts, and periods of elevated client demand.
Maintain strong leadership presence and communication with showrooms in other provinces and time zones, using virtual check-ins between visits.
Share effective practices across showrooms, identify recurring barriers, and recommend solutions to the Regional Director and support teams.

Client Experience & Service Recovery

Ensure a consistently exceptional, personalized client experience before, during, and after every appointment in every showroom in the district.
Monitor client feedback, satisfaction, appointment quality, and service-recovery trends; address breakdowns quickly and coach the behaviour behind them.
Lead by example in resolving escalated client concerns, partnering with support teams on fair, timely resolutions that align with company standards.
Educate showroom teams on anticipating client needs and using data to strengthen the client journey and long-term relationships.

People Leadership & Talent Development

Recruit, hire, and develop top talent to fill showroom roles, with a ready pipeline of Showroom Manager and leadership candidates for each market.
Provide consistent coaching, feedback, and recognition to Showroom Managers, and address missed standards directly and consistently.
Retain top talent by providing development opportunities, stretch assignments, and clear career paths across the Canadian district.
Facilitate training on product knowledge, sales techniques, fit standards, and client service excellence.
Partner with People & Culture to ensure people practices comply with provincial employment standards in each province where the district operates.
Create a culture of accountability, inclusion, recognition, and teamwork that reflects INDOCHINO's standards and values.

Fit, Quality & Tailoring Accountability

Maintain strong knowledge of INDOCHINO's measurement, fit, and garment process, and ensure every showroom follows current fit standards and validation practices.
Review remake, repeat-remake, alteration, and fit trends by showroom; identify root causes; and implement documented coaching or corrective actions.
Manage and be held accountable for alterations costs, timelines, and efficiency, partnering with Fit & Quality leadership and local tailoring resources in each market.
Reinforce measurement validations, order reviews, and in-the-moment coaching that reduce preventable remakes and support the company's long-term remake target.

Operational & Financial Discipline

Maintain and analyze showroom and district P&L statements, identifying opportunities to drive revenue, manage controllable expenses, and improve profitability.
Monitor and manage staffing levels and labour, ensuring schedules match business demand and showrooms have the right leadership and selling coverage.
Ensure compliance with company policies, safety practices, cash controls, inventory processes, data privacy, and all operational rollouts.
Complete business reviews, visit recaps, action plans, and required reporting accurately and on time, escalating risks before they become larger problems.
Partner effectively with Retail Operations, Retail Strategy, Fit & Quality, People & Culture, Marketing, and other support teams to remove barriers and improve execution.

Merchandising, Growth & Adaptability

Ensure all showrooms meet visual merchandising, product, promotional, and presentation standards, and accurately execute promotional activities.
Partner with showroom teams to identify and address product and inventory opportunities, and guide effective product storytelling.
Support New Showroom Openings (NSO) and relocations within the district, ensuring seamless staffing, training, integration, and performance.
Understand each local market, client patterns, competitive activity, and partnership opportunities that can generate traffic and strengthen brand awareness in Canada.
Stay ahead of retail trends and lead the adoption of new tools, processes, and systems that improve showroom performance and the client experience.

Requirements:

5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Proven ability to drive top-line sales and profitability across multiple locations in a dynamic, fast-paced environment.
Experience managing operational P&Ls and using retail metrics to identify root causes, inform decisions, and improve performance.
Strong leadership skills, with a track record of recruiting, coaching, developing, and retaining high-performing showroom leaders.
Exceptional communication and influencing skills, with the ability to lead remotely across provinces and time zones.
Knowledge of menswear, made-to-measure, fit, tailoring, or fashion apparel is preferred; a commitment to mastering INDOCHINO's fit and product standards is required.
Familiarity with provincial employment standards in British Columbia, Alberta, and Ontario is an asset.
Working proficiency in French is an asset.
Entrepreneurial mindset, strong organizational skills, and the ability to adapt to and lead through changes in retail trends and technology.

ROLE REQUIREMENTS

This role is based in Vancouver, British Columbia, and leads showrooms across Canada.
Travel of up to 75% within the assigned district is required, including regular air travel between British Columbia, Alberta, and Ontario.
The schedule must flex to support peak client demand, including evenings, weekends, holidays, events, and urgent district needs.

INDOCHINO is committed to an inclusive and accessible hiring process. Accommodations are available on request at any stage of recruitment.

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More about this job

Responsibilities

The District Manager leads showroom operations across multiple provinces, driving sales goals, profitability, and consistent execution of company standards. They are responsible for coaching showroom managers, managing talent development, and ensuring an exceptional client experience through regular field visits.

Requirements

Candidates must have 5+ years of progressive multi-unit retail management experience, preferably in fashion apparel. Proven ability to manage P&Ls, drive sales, and lead teams across different time zones is essential.

Skills

Multi-unit retail management
Sales leadership
P&L management
Team development
Coaching
Strategic planning
Client experience management
Operational discipline
Visual merchandising
Performance analysis
Talent acquisition
Communication
Influencing
Fashion apparel knowledge
Change management

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
District Manager
P&L
Sales KPIs
Fashion Apparel
Multi-unit Leadership
Showroom Operations
Talent Development
Client Experience
Visual Merchandising
Performance Coaching
Inventory Management
Strategic Planning
Business Reviews
Retail Strategy
Measurement Validation
Tailoring
Made-to-measure
Operational Excellence
Market Analysis

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