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Manager, Business Analyst - CHAPS / High-Value Payments
Cognizant
Toronto, ON
- Full-time
As a Manager, Business Analyst - CHAPS / High-Value Payments, you will make an impact by translating complex UK high-value payment and regulatory requirements into clear business and…
Added 1 min ago
FH
Assistant Restaurant Manager
Fairmont Hotels & Resorts
Banff, AB
- Full-time
The Assistant Restaurant Manager will ensure that employees provide phenomenal guest experiences resulting in lasting memories. They will lead, develop and coach a team of professional…
Added 1 min ago
TS
Store Associate
The Salvation Army in Canada
Toronto, ON
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
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Administrative Coordinator (TERM)
Carleton University
Ottawa, ON
- Other
…requirements. If this happens, you will work with your direct manager to set up a remote work environment including discussing appropriate technology and requirements. You are required to…
Added 1 min ago
RM
Clinical Nurse Specialist Navigator
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a member of an interprofessional team, reporting to the Manager of Patient Flow, the RN Care Coordinator provides patient-centered care, supporting patients transitioning from hospital…
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Retail Lead
Tilley
Toronto, ON
- $19 to $21 CAD / hour
- Part-time
The Team Lead partners and works with the Store Manager to achieve overall sales budgets and operating practices. Works within the sales and support teams for the achievement of customer…
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Sales Associate
Tilley
Vaughan, ON
- $17 to $18 CAD / hour
- Full-time
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Customer Service Coordinator- 6 Month Contract
The Home Depot
Vaughan, ON
- Full-time
Identify patterns and trends relating to purchase order / delivery issues and raise these to the Supply Chain Operations team for further investigation.
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Summer 2027 Student Sales Agronomist Intern - Southern Ontario
PRIDE Seeds
Pain Court, ON
- Full-time
…empathy, transparency, and respect, ensuring agile and flexible operations. Here, you are the protagonist of your career, because we believe every individual plays an essential role in…
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Summer 2027 Student Sales Agronomist Intern - Alberta
PRIDE Seeds
Pain Court, ON
- Full-time
…empathy, transparency, and respect, ensuring agile and flexible operations. Here, you are the protagonist of your career, because we believe every individual plays an essential role in…
Added 2 mins ago
PS
Summer 2027 Student Sales Agronomist Intern - Manitoba
PRIDE Seeds
Pain Court, ON
- Full-time
…empathy, transparency, and respect, ensuring agile and flexible operations. Here, you are the protagonist of your career, because we believe every individual plays an essential role in…
Added 2 mins ago
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Retail Staff
Campari Group
Grimsby, ON · West Grimsby, "Ontario"
- Part-time
Mission: The Retail Staff supports all retail operations as directed, contributing to a safe, efficient, and customer focused environment.
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Logistics and Transport Coordinator
BRP
Valcourt, QC
- Full-time
…Transport Coordinator, reporting to the Technical Services Manager, to optimize and manage logistics processes and transportation in an innovation-driven environment. In this role, you will…
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Retail Shift Leader
Canna Cabana
AB · Parsons, Edmonton, AB
- Part-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
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Production Supervisor
PCI Pharma Services
Mississauga, ON · CAN_Mississauga
- Full-time
Reporting to the Director of Operations Manager, responsible for directing and overseeing the production and operations of the Packaging Rooms and auxiliary processes. Ensures conformance…
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Assistant Spa Manager
AccorHotel
Lake Louise, AB
- Full-time
The Assistant Spa Manager will work closely with and support the Spa Director in overseeing the daily operations of the spa, ensuring exceptional guest service, operational excellence, and…
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Superintendent – Fixed Plant Maintenance, Planning & Reliability
Artemis Gold - Blackwater Project
BC
- Other
Reporting to the Manager - Fixed Plant Maintenance, the Superintendent – Fixed Plant Maintenance, Planning & Reliability is responsible for leading the maintenance planning, scheduling,…
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Transportation Supervisor
Lineage
Newmarket, ON · CA - ON, Newmarket - Davis
- Full-time
…coverage for Toronto West, California, eastbound and local operations. This role coordinates daily transportation activities, driver assignments and shipment delivery while working closely…
Added 15 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
We are currently searching for a Distribution Coordinator reporting to the Manager, Forecasting & Replenishment. This vacancy is a 14-month, full-time contract opportunity. This role is…
Added 15 mins ago
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Spécialiste des services financiers/Finance Manager
AutoCanada
Mirabel, QC
- Other
Un directeur des services financiers en concession supervise et gère les opérations financières et d'assurance de la concession. Il travaille en étroite collaboration avec les clients pour…
Added 15 mins ago
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JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Winnipeg, MB
- Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 16 mins ago
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Manager, Sales – Quebec City and Regions (Media Solution) (Telework/Hybrid)
Radio-Canada
Quebec, QC
- Full-time
This role is a hybrid work arrangement. Work schedule to be discussed with the Hiring Manager according to the guidelines defined by the department.
Added 16 mins ago
AE
Supply Chain Analystics Specialist (Temporary Position)
Agnico Eagle Mines Limited
Rouyn-Noranda, QC
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 16 mins ago
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Parts Advisor, Neepawa
AgWest Ltd.
Neepawa, MB
- Full-time
…in supporting our customers, service team, and overall parts operations. The successful candidate will assist with inventory management, shipping and receiving, achieving sales targets, and…
Added 16 mins ago
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Customer Experience Manager
Indigo
Red Deer, AB
- $42,500 CAD / year
- Full-time
The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…

Indochino

District Manager CAN

Vancouver, BC, V6B 2W9, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Posting language: English
Posted: Nov 4, 2026

Original job description

Position	District Manager, Canada
Department / Function	Retail / Field Leadership
Primary Location	Vancouver, BC or Toronto, ON (Canada District)
Reports To	Regional Director
Key Partners	Director of Stores; Canadian Showroom Managers; Retail Operations; Retail Strategy; Fit & Quality; People & Culture; Marketing; Real Estate & New Showroom Openings
Compensation	C$90,000 – C$110,000 base salary, plus eligibility for a performance-based bonus

The District Manager is leads showrooms across multiple provinces and time zones. Showroom Managers report directly to the District Manager. Additional showrooms or markets may be assigned based on business need.

KEY RESPONSIBILITIES

District Sales Leadership & Accountability

Drive the achievement of district sales goals, KPIs, and profitability targets, delivering results to forecast, budget, and prior year.
Partner with Showroom Managers to set and exceed individual showroom performance targets, with clear weekly business plans for each location.
Use sales and traffic data to identify root causes, set priorities, and take timely action across sales, appointments, conversion, AOV, NRP, UPT, walk-ins, and order volume.
Lead district-wide sales strategies, promotions, and initiatives that align with company objectives and reflect local Canadian market conditions.
Hold showroom teams accountable for consistent execution of the INDOCHINO sales process, including Connect, Curate, and Close, product storytelling, appointment quality, and follow-up.

Showroom Leadership & Field Presence

Conduct regular, purposeful showroom visits across the district to assess execution, coach leaders in the moment, identify opportunities, and celebrate successes.
Translate company and regional priorities into clear local actions for each showroom, and follow through on commitments with documented visit recaps and action plans.
Coordinate district execution during promotions, events, staffing gaps, leadership absences, operational rollouts, and periods of elevated client demand.
Maintain strong leadership presence and communication with showrooms in other provinces and time zones, using virtual check-ins between visits.
Share effective practices across showrooms, identify recurring barriers, and recommend solutions to the Regional Director and support teams.

Client Experience & Service Recovery

Ensure a consistently exceptional, personalized client experience before, during, and after every appointment in every showroom in the district.
Monitor client feedback, satisfaction, appointment quality, and service-recovery trends; address breakdowns quickly and coach the behaviour behind them.
Lead by example in resolving escalated client concerns, partnering with support teams on fair, timely resolutions that align with company standards.
Educate showroom teams on anticipating client needs and using data to strengthen the client journey and long-term relationships.

People Leadership & Talent Development

Recruit, hire, and develop top talent to fill showroom roles, with a ready pipeline of Showroom Manager and leadership candidates for each market.
Provide consistent coaching, feedback, and recognition to Showroom Managers, and address missed standards directly and consistently.
Retain top talent by providing development opportunities, stretch assignments, and clear career paths across the Canadian district.
Facilitate training on product knowledge, sales techniques, fit standards, and client service excellence.
Partner with People & Culture to ensure people practices comply with provincial employment standards in each province where the district operates.
Create a culture of accountability, inclusion, recognition, and teamwork that reflects INDOCHINO's standards and values.

Fit, Quality & Tailoring Accountability

Maintain strong knowledge of INDOCHINO's measurement, fit, and garment process, and ensure every showroom follows current fit standards and validation practices.
Review remake, repeat-remake, alteration, and fit trends by showroom; identify root causes; and implement documented coaching or corrective actions.
Manage and be held accountable for alterations costs, timelines, and efficiency, partnering with Fit & Quality leadership and local tailoring resources in each market.
Reinforce measurement validations, order reviews, and in-the-moment coaching that reduce preventable remakes and support the company's long-term remake target.

Operational & Financial Discipline

Maintain and analyze showroom and district P&L statements, identifying opportunities to drive revenue, manage controllable expenses, and improve profitability.
Monitor and manage staffing levels and labour, ensuring schedules match business demand and showrooms have the right leadership and selling coverage.
Ensure compliance with company policies, safety practices, cash controls, inventory processes, data privacy, and all operational rollouts.
Complete business reviews, visit recaps, action plans, and required reporting accurately and on time, escalating risks before they become larger problems.
Partner effectively with Retail Operations, Retail Strategy, Fit & Quality, People & Culture, Marketing, and other support teams to remove barriers and improve execution.

Merchandising, Growth & Adaptability

Ensure all showrooms meet visual merchandising, product, promotional, and presentation standards, and accurately execute promotional activities.
Partner with showroom teams to identify and address product and inventory opportunities, and guide effective product storytelling.
Support New Showroom Openings (NSO) and relocations within the district, ensuring seamless staffing, training, integration, and performance.
Understand each local market, client patterns, competitive activity, and partnership opportunities that can generate traffic and strengthen brand awareness in Canada.
Stay ahead of retail trends and lead the adoption of new tools, processes, and systems that improve showroom performance and the client experience.

Requirements:

5+ years of progressive multi-unit retail management experience in a client-driven environment, preferably in fashion apparel.
Proven ability to drive top-line sales and profitability across multiple locations in a dynamic, fast-paced environment.
Experience managing operational P&Ls and using retail metrics to identify root causes, inform decisions, and improve performance.
Strong leadership skills, with a track record of recruiting, coaching, developing, and retaining high-performing showroom leaders.
Exceptional communication and influencing skills, with the ability to lead remotely across provinces and time zones.
Knowledge of menswear, made-to-measure, fit, tailoring, or fashion apparel is preferred; a commitment to mastering INDOCHINO's fit and product standards is required.
Familiarity with provincial employment standards in British Columbia, Alberta, and Ontario is an asset.
Working proficiency in French is an asset.
Entrepreneurial mindset, strong organizational skills, and the ability to adapt to and lead through changes in retail trends and technology.

ROLE REQUIREMENTS

This role is based in Vancouver, British Columbia, and leads showrooms across Canada.
Travel of up to 75% within the assigned district is required, including regular air travel between British Columbia, Alberta, and Ontario.
The schedule must flex to support peak client demand, including evenings, weekends, holidays, events, and urgent district needs.

INDOCHINO is committed to an inclusive and accessible hiring process. Accommodations are available on request at any stage of recruitment.

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More about this job

Responsibilities

The District Manager leads showroom operations across multiple provinces, driving sales goals, profitability, and consistent execution of company standards. They are responsible for coaching showroom managers, managing talent development, and ensuring an exceptional client experience through regular field visits.

Requirements

Candidates must have 5+ years of progressive multi-unit retail management experience, preferably in fashion apparel. Proven ability to manage P&Ls, drive sales, and lead teams across different time zones is essential.

Skills

Multi-unit retail management
Sales leadership
P&L management
Team development
Coaching
Strategic planning
Client experience management
Operational discipline
Visual merchandising
Performance analysis
Talent acquisition
Communication
Influencing
Fashion apparel knowledge
Change management

Visa sponsorship

Not detected in the job text

Keywords

Retail Management
District Manager
P&L
Sales KPIs
Fashion Apparel
Multi-unit Leadership
Showroom Operations
Talent Development
Client Experience
Visual Merchandising
Performance Coaching
Inventory Management
Strategic Planning
Business Reviews
Retail Strategy
Measurement Validation
Tailoring
Made-to-measure
Operational Excellence
Market Analysis

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