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Indwell

Facilities Supervisor

Norfolk, ON, Canada

Salary: $65,076- $71,094

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Job details

Pay: Salary: $65,076- $71,094
Experience: 2+ years of supervision experience, or a similar relevant experience
Working hours: 40 hours per week
Posting language: English
Posted: Nov 4, 2026

Original job description

Come Build Hope and Homes with Us!

Facilities Supervisor – Full-Time

Norfolk/Oxford Region

Salary: $65,076- $71,094

Position Description: Reporting to the Regional Facilities Manager (RFM), the Facilities Supervisor, is responsible for providing supervision and support to the team of Facilities Coordinators within the region, stewarding resources to ensure high standards of quality in our infrastructure, sites and services while maintaining strong working relationships with program staff and tenants alike. This position requires excellent leadership and communication skills and a strong understanding of building management practices.

What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.

About Indwell: We are a Christian charity that creates affordable housing communities and supportive programs to people seeking health, wellness, and belonging. Founded in 1974, we continue to grow and thrive to build high quality energy efficient housing and inclusive living, uplifting our society. Our belief is that every employee is a leader contributing to transform lives through HOPE and HOMES for All. Being a part of our amazing team, you will be fulfilled working together with others who are genuinely invested in Indwell's mission to serve people impacted by poverty and homelessness. To learn more, go to: www.indwell.ca

Hours of Work: Full Time- 40 hours per week, primarily weekdays. Participation in the on-call 24/7 rotation schedule is required every 4-6 weeks.

WHAT YOU WILL BE DOING:

Supervision and support of Facilities (FC) and Environmental Services Coordinators (ESC) in Norfolk/Oxford, including regularly scheduled check-ins focused on the following:

- Performance
- Staff wellness
- Goal setting and tracking
- Values alignment

Check-ins with Regional Facilities Manager

- Minimum bi-weekly

Regular check-ins with program manager/supervisor/representative (monthly)
Assist coordinators with high-level, high-priority, or otherwise complex repairs when additional capacity is needed
Assist in providing oversight of Preventative Maintenance Schedules
In collaboration with RFM, facilitate team events (work blitz, team building, etc)
Participate in the hiring and onboarding of new staff
Provide oversight of work order management and completion
Oversight and management of Tenant Employees, in collaboration with FCs and ESCs
Volunteer support, in collaboration with FCs
Assist Manager in capital job implementation
Provide oversight for Fire Life Safety checks and certifications
Support with POs, in collaboration with Manager
Collaborate with HVAC team to execute preventative maintenance plans and calendar events
Collaborate with coordinators on building certifications required.
Back-up support for on-call emergencies

WHAT YOU WILL BRING:

2+ years of supervision experience, or a similar relevant experience
A basic understanding of and compassion for individuals who have experienced mental health concerns and/or substance use
A warm, sensitive, and caring approach
Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental health concerns and/or substance use
Relevant experience in trades, construction, or property maintenance
Proficiency in using a variety of tools and equipment

Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost
Current First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell

Effective communication via various means (i.e. phone, email, office 365 suite)
Previous knowledge of Yardi an asset
Ability to stand, stoop, kneel, walk, and lift heavy objects (up to 25 kilograms) as work involves moderate to heavy work in all types of weather

A team player who is committed to upholding and modeling the standards set out in the organization’s Mission Statement and other operating standards and policies
Ability to work independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative
Comfort with appropriate sharps disposal and training in biohazard clean-up are considered to be assets
A Valid “G” class driver’s license and access to vehicle

We want you to thrive:

Vacation: 3 weeks (15 days) paid with 8 HEAL days (sick and personal appointments) per year
Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long term disability
Employee Assistance Program- primary care and professional consulting services

Group RRSP: Indwells contributes 5% of salary
Onboarding Process: We provide an extensive onboarding process that includes virtual training, in person training and shadowing other staff

Professional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings including topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness, First Aid.
Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

We’re seeking to create a diverse work culture with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our employment, supports and services are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.

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More about this job

Responsibilities

Supervise and support Facilities and Environmental Services Coordinators, oversee work orders, preventative maintenance, building certifications, and fire life safety checks. Support complex repairs, hiring and onboarding, tenant employees and volunteers, capital projects, and on-call emergency coverage in collaboration with regional and program teams.

Requirements

Requires at least two years of supervisory or similar relevant experience, relevant trades, construction, or property maintenance experience, and a compassionate approach to supporting people affected by mental health concerns or substance use. Candidates need a valid Ontario G-class driver’s license and vehicle, proficiency with tools and equipment, and a current Vulnerable Sector Check; First Aid and CPR certification is required or must be pursued within 30 days of employment.

Skills

Staff Supervision
Leadership
Communication
Building Management
Facilities Maintenance
Preventative Maintenance
Work Order Management
Fire Life Safety
Hiring and Onboarding
Problem-Solving
Team Building
Vendor and Resource Coordination
Interpersonal Relationships
Microsoft Office 365
Yardi
First Aid and CPR

Benefits

Paid Vacation
Sick and Personal Days
Extended Health Insurance
Medication Coverage
Dental Insurance
Vision Care
Life Insurance
Long-Term Disability Insurance
Employee Assistance Program
Group RRSP Contributions
Professional Development
Training
Team Events

Visa sponsorship

Not detected in the job text

Keywords

Facilities Management
Building Management
Property Maintenance
Trades
Construction
Preventative Maintenance
Work Order Management
Fire Life Safety
Building Certifications
Capital Projects
HVAC
Yardi
Microsoft Office 365
First Aid
CPR
Vulnerable Sector Check
Biohazard Cleanup
Sharps Disposal
Staff Supervision
Hiring and Onboarding
On-Call Emergency Support
Tenant Support
Volunteer Coordination
Affordable Housing
Supportive Housing

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