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Added 17 mins ago
BH
Program Supervisor (Full-Time) - Founding Team
Bright Hope Childcare Centre Inc.
Hamilton, ON
- Full-time
…Ministry of Education. We are seeking an experienced Program Supervisor to join our founding team and help shape the programs, systems, relationships and workplace culture that will support…
Added 47 mins ago
IH
Health Information Practitioner
Interior Health Authority
Vernon, BC
- Full-time
Interior Health is looking for an experienced Health Information Practitioner to join our team on a full time permanent basis at our site in Vernon.
Added 1 hour ago
SC
Retail Print & Services Supervisor
Staples Canada
Edmonton, AB
- Full-time
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Added 1 hour ago
SI
Retail Print & Services Supervisor
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Surrey, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 1 hour ago
PH
Direct Care Nurse, Registered Nurse (RN) / Registered Psychiatric Nurse (RPN), Surrey Pre-Trial Centre (SPTC) - Surrey, BC.
Provincial Health Services Authority
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- Full-time
…independently and in collaboration with an interdisciplinary team or direct supervisor. The role delivers direct health care services to clients with a wide range and complexity of acute…
Added 1 hour ago
QP
Operations Supervisor
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- Full-time
Act as a member of the property leadership team in developing and promoting superior levels of service and continually looking for opportunities for improvements within the building;
Added 1 hour ago
MG
Director, Legal & Loan Operations
MarshallZehr Group Inc.
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
…institutional discipline and an entrepreneurial approach. Our team originates, structures, syndicates, funds, and administers tailored financing solutions, supporting clients and capital…
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MG
Associate, Loan Funding & Administration
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Waterloo, ON
- $70,000 to $90,000 CAD / year
- Full-time
…institutional discipline and an entrepreneurial approach. Our team originates, structures, syndicates, funds, and administers tailored financing solutions, supporting clients and capital…
Added 1 hour ago
FH
Security Supervisor
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Toronto, ON
- Full-time
The Security Supervisor is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. They works 12 hour night shifts, to be present in…
Added 1 hour ago
C
Lead Supervisor I
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- Full-time
…fair, positive experience, and an inclusive culture amongst the…
Added 1 hour ago
FR
Regional Supervisor
FirstService Residential Canada
Vancouver, BC
- Full-time
The Regional Supervisor provides direction, supervision and training to a team of Property Administrators as well as operational support so that the Property Management division continues…
Added 2 hours ago
TS
Health Care Aid
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their personal care needs as outlined in resident Care…
Added 2 hours ago
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Health Care Aid
The Salvation Army Canada and Bermuda Territory
Edmonton, AB
- Part-time
…Manager. The HCA works as a member of the Interdisciplinary Team in assisting residents meet their personal care needs as outlined in resident Care…
Added 2 hours ago
CO
Waste Collection Services Coordinator
City of Barrie
Barrie, ON
- Full-time
Under the general guidance and direction of the Supervisor of Waste Collection Services, the Waste Collection Services Coordinator is responsible for the maintenance and efficient delivery…
Added 2 hours ago
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Business Development Manager
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…decision-maker, the Manager, Business Events is expected to think and to act independently while also possessing a strong ability to work as a member of a…
Added 2 hours ago
VS
Casual Housekeeping Attendant - Verve Aspen Woods Retirement Residence (2026-11054)
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Calgary, AB
- Other
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Added 2 hours ago
AE
Information Technology General Supervisor
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Added 2 hours ago
CI
Associé entrepôt et logistique 1
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Added 2 hours ago
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Associé entrepôt et logistique 1
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PC
Food & Beverage Supervisor, Chateau Jasper
Pursuit Collection
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- Full-time
Provide support, training and coaching to ensure the front of house team delivers an interactive, knowledgeable and professional Food & Beverage experience.
Added 3 hours ago
C
Food Service Supervisor Full Time
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Ottawa, ON · NEPEAN, ON
- Full-time
…rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial…
Added 3 hours ago
MU
Community Peace Officer - Campus Safety and Security
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AB · Edmonton, AB
- Full-time
Reporting to the Supervisor, Security Services - this position will exercise authority as a peace officer complying with the Alberta Peace Officer Act (2007). The position is responsible to…
Added 3 hours ago
TB
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The Head Server is a team player, with a passion for delivering an outstanding dining experience. They offer exceptional service and support, have an empathetic and respectful approach, and…
Added 3 hours ago
JE
CME Project Supervisor
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- Full-time
Join Our Team as a CME Project Supervisor at Johnson Electric!
Added 3 hours ago
Operations Coordinator
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Edmonton, AB
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Indwell

Psychosocial Support Worker

London, ON, Canada

Salary: $47,736-$56,814

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Job details

Pay: Salary: $47,736-$56,814
Working hours: 40 hours per week
Posting language: English
Posted: Nov 5, 2026

Original job description

Come Build Hope and Homes with Us!

Psychosocial Support Worker – Full Time

London, ON – Woodfield Gate

Salary: $47,736-$56,814

Closing Date for Applications: November 19, 2026

Position Description:  As a key member of the collaborative interdisciplinary team, as the Psychosocial Support Worker, you will come alongside tenants who have experience with mental health and/or substance use to optimize housing stability.  Offering support services that help individuals to flourish within their community.  Using a service plan, you will assist tenants to learn skill sets needed for independent living within community. Engage in a collaborative assessment process of tenant’s progress, helping them achieve their social inclusion and community development goals, focusing on purpose-filled planning and intervene in crisis situations. As part of an interdisciplinary team, you will also enhance community engagement, tenant-led initiatives, and develop a safe environment for our tenants to thrive.  This position will require a high level of resilience and willingness to work in close proximity to challenging situations.     

What matters to you? Being in a work culture that operates out of their core values of DIGNITY, LOVE and HOPE- embracing diversity, promoting equality and inclusion. A place that sees you as a LEADER contributing your individuality to champion the vision of creating communities that TRANSFORM lives.    

About Indwell:   Founded in 1974, our Christian charity continues to thrive and grow exponentially as we serve people impacted by poverty and homelessness through our vision of HOPE and HOMES for All.   We are the fastest growing developer in Ontario creating affordable high quality efficient housing communities coupled with supportive programs to over 1,450 tenants to meet their needs of health, wellness, and belonging.   To learn more, go to: indwell.ca/our-model

Hours of Work:   Full time- 40 hours per week. The program operates 7 days a week.  This position includes working evening and weekend hours, including some public holidays. Participation in the on-call schedule rotation is required which consists of carrying a work cell phone 24/7 for that one week, responding to urgent needs. At times, this position will also require flexibility to meet program needs.

WHAT YOU WILL BE DOING:

Support, Direction and Commitment to Interdisciplinary Team

Work as part of an interdisciplinary team to provide direct and indirect support to residents, encouraging housing stability. These supports will include: medication administration, apartment checks, implementation of pest management protocols, community events, meal program, and other supports as necessary. 
Attend trainings on recovery; psychiatric rehabilitation, trauma, supported employment practices, substance use and cultural competency.  Keep apprised of new research and developments in these areas through journals, web sites and literature to transfer knowledge to the team and tenants in the most effective manner available.  
Enhance the Indwell-wide role of Psychosocial Support by attending Cross Regional Teams to continuously improve the work done by the Psychosocial Support team.
Assist tenants in gaining access to needed psychiatric, medical, social, residential, financial, and other services appropriate for the individual. Actively engage tenants in services including visits, appointments, programming, and activities within the community.  
Connect tenants to community resources and peer supports to promote community integration and inclusion. Provide education on available treatment or support models available in the community, completing referrals when needed and preparing individuals for such connections.    
Ensure all required documentation is completed in a timely, comprehensive, and legible manner and that health records are protected. 
Consult and collaborate with all team members on a regular basis. The goal of the Psychosocial Support Worker role is to holistically support a tenant within an interdisciplinary team. Therefore, team approaches should always be considered. 
Complete required assessment tools according to appropriate timelines.
Coordinate, lead, and/or contribute to evidence-based service planning for tenants.
Take responsibility for a primary case load (within a team-model) under the supervision of the Housing Support Team Lead and/or Program Supervisor

Psychosocial Support Duties:

Assist tenants in developing and practicing the skills defined in their service plans in consultation with tenant and interdisciplinary team.  This may include accompanying tenants to appointments, leisure activities or other activities of interest including religious, educational, or vocational opportunities to provide support and encouragement. 
Providing support with identifying early warning signs of mental health decline, developing coping, crisis, and safety plans and developing and facilitating psychoeducational, self-help groups through a biopsychosocial and psychosocial rehabilitation lens: facilitating tenants’ learning of coping skills to help handle stressful situations / environments and developing resources that reduce future stressors. 
Championing the importance of skill development as part of an interdisciplinary team. This involves coming alongside the tenant in their goals; coaching independent living skills, coaching through appointment coordination, maximizing abilities to promote community independence, encourage tenants in maintaining good personal hygiene, self-confidence, and work with their social inclusion goals.  
Strive to help reduce bias and stigma, while fostering social inclusion within program communities through program development and implementation.  
Assist tenants to build relationships with external partners and supports. Facilitate referrals as needed to connect tenants to clubs, employment, vocation programs, and more. Focused on Informal partnerships and interest groups, the role will include supporting the tenant through participation, coordination, or other levels of support to assist with social inclusion in the external community. Coaching tenants to independently participate in their chosen communities.  
Support will also address relationships with family, friends, neighbours, and co-workers. Examples of this could include conflict resolution education and coaching around how to be a good neighbour. 
Participate in quality improvement and data gathering as assigned. Consult on effective service plan and assessment tool development when necessary.  
Monitor, review and update the tenants support plans on a scheduled basis and revise the plan, as necessary, ensuring flexibility to meet the tenants’ needs.  
Foster tenant-led initiatives within the program to encourage inclusion and purpose for tenants and the Indwell community.   
Educate tenants on conflict resolution techniques that will develop skills for neighbour conflicts and further social inclusion within the Indwell program and larger community.  Working with tenants to improve the capacity of the community so that it becomes “physically, mentally healthier and a better-prepared community.” 
Develop initiatives, programming, and support mechanisms to promote the value of safety within a community for tenants and for staff.

WHAT YOU WILL BRING:

Post Secondary education in related field or equivalent; lived experience
Experience working within a case management framework with individuals with serious mental illness, substance use, or other special needs
Recent Police Vulnerable Sector Check (PVSC) with the information therein acceptable by Indwell to meet the operational requirements of the program- at one’s own cost
Current Standard First Aid & CPR Certification from an approved provider that meets Ontario provincial standards or willingness to register for the training within 30 days of employment-reimbursement by Indwell
A warm, sensitive, and caring approach
Ability to maintain good interpersonal relationships and have a genuine interest in supporting people living with mental illness
Work independently, have strong problem-solving skills, be flexible, organized, responsible, and take initiative
A valid “G” class driver’s license with own vehicle

We want you to thrive:

Vacation: 3 weeks 15 days paid with 8 HEAL days (sick and personal appointments) per year 
Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long term disability
Employee Assistance Program: primary care and professional consulting services
Group RRSP: Indwells contributes 5% of salary
Onboarding Process: We provide an extensive onboarding process that includes virtual training, in person training and shadowing other staff.
Professional and Personal Development: We provide an Annual Spring Leadership Conference to grow professionally and a Fall Spiritual Nature Retreat to rest and recharge with co-workers. Trainings on topics related to the StrengthsFinder assessment, Indigenous Cultural Safety, 2SLGBTQIA+ Awareness, Non-Violent Crisis Intervention, First Aid, Naloxone Administration and Suicide Prevention. Plus, many more robust internal trainings that walk staff through the ins and outs of supporting those with complex needs.
Social Events: Indwell’s Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings

As Indwell works to support diverse resident/tenant populations, we are seeking to create a diverse work culture that closely matches the diversity of our communities with qualified individuals who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives. Our supports, services and employment are open to people from every creed, race, ethnicity, sex, ability, sexual orientation, and gender identity. And we especially invite applications from Black, Indigenous peoples, members of racialized communities and intersectionalities. Indwell’s leadership are motivated by the example of Jesus Christ as reflected in Indwell’s statement of faith.

Inspired to JOIN OUR TEAM, we invite you…

To APPLY: Please forward your cover letter and resume to our website: www.indwell.ca/careers. We thank all for your interest; however, only those applicants that are being considered will be notified.

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell’s Employment policy.

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More about this job

Responsibilities

The Psychosocial Support Worker provides direct support to tenants with mental health and substance use challenges to optimize housing stability and community integration. They work within an interdisciplinary team to facilitate service planning, crisis intervention, and the development of independent living skills.

Requirements

Candidates must have post-secondary education in a related field or equivalent lived experience and experience in case management. A valid G class driver's license, a recent Police Vulnerable Sector Check, and current First Aid/CPR certification are required.

Skills

Case management
Mental health support
Substance use support
Crisis intervention
Independent living coaching
Conflict resolution
Documentation
Medication administration
Community engagement
Psychosocial rehabilitation
Service planning
Assessment tools
First aid
CPR
Interdisciplinary collaboration

Benefits

Extended health care
Dental care
Vision care
Life insurance
Long term disability
Employee assistance program
Group RRSP
Paid vacation
Sick and personal days

Visa sponsorship

Not detected in the job text

Keywords

Psychosocial Support
Case Management
Mental Health
Substance Use
Housing Stability
Crisis Intervention
Independent Living
Biopsychosocial
Psychiatric Rehabilitation
Trauma-informed care
Community Integration
Conflict Resolution
First Aid
CPR
Interdisciplinary Team
Service Planning
Non-Violent Crisis Intervention
Suicide Prevention
Naloxone Administration
StrengthsFinder
Indigenous Cultural Safety
2SLGBTQIA+ Awareness
Documentation
Health Records
Quality Improvement

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