Office & Operations Coordinator

Office & Operations Coordinator

Company: Infinit Drones Corp.

Location: Woodbridge, Ontario

Employment Type: Full-Time, On-Site

Working Hours: Monday – Friday, 9:00 AM - 5:00 PM

About Infinit Drones

Infinit Drones Corp. is a Canadian drone and robotics solutions provider helping businesses, government organizations, public safety agencies, and emergency response teams access advanced technology.

We specialize in enterprise drones, UAVs, ROVs, ground robotics, payloads, autonomous systems, software, and professional drone services. We work with leading technology manufacturers and provide customers with product solutions, rentals, training, and technical support.

We are looking for a highly organized, proactive, and dependable Office & Operations Coordinator to oversee the day-to-day administrative and operational activities of our Woodbridge office.

Position Overview

The Office & Operations Coordinator will play an important role in keeping daily business operations organized and running smoothly. This person will be responsible for coordinating incoming and outgoing shipments, processing and tracking customer orders, managing inventory, assisting walk-in customers, maintaining office supplies, and supporting general administrative activities.

The ideal candidate is detail-oriented, comfortable handling multiple responsibilities, has strong communication skills, and takes initiative to ensure nothing falls through the cracks.

Key Responsibilities

1. Shipping, Receiving & Order Fulfillment

• Coordinate daily incoming and outgoing shipments of drones, equipment, accessories, and other products.
• Prepare, package, label, and dispatch customer orders accurately and on time.
• Arrange courier pickups and manage shipping through carriers such as UPS, FedEx, Purolator, and Canada Post.
• Track shipments and provide customers with shipping updates when required.
• Receive incoming deliveries, inspect packages, verify items against purchase orders, and organize received products.
• Coordinate shipment issues, missing packages, damaged goods, and returns.
• Maintain accurate shipping and receiving records.

2. Order & Inventory Management

• Monitor incoming customer orders and ensure they are processed and fulfilled.
• Assist with processing and updating orders through Shopify.
• Maintain inventory records and monitor stock levels.
• Coordinate with the management and sales teams regarding product availability, backorders, and incoming stock.
• Assist with organizing product returns, exchanges, and warranty-related shipments.
• Keep the warehouse and product storage areas organized.

3. Customer & Front Desk Coordination

• Welcome and assist customers, suppliers, and visitors arriving at the office.
• Answer incoming phone calls and general email inquiries.
• Direct customer inquiries to the appropriate sales, technical, or management team members.
• Assist with customer pickups and coordinate in-person order collections.
• Ensure visitors receive a professional and welcoming experience.

4. Office Administration & Management

• Manage office supplies, stationery, packaging materials, and general business necessities.
• Monitor supplies and arrange purchases when required.
• Maintain a clean, organized, and professional office environment.
• Organize company documents, invoices, delivery receipts, and purchase orders.
• Assist with administrative paperwork, data entry, filing, and record keeping.
• Coordinate office maintenance, equipment requirements, and service appointments.
• Support management with general administrative and operational tasks.

5. General Operations Support

• Assist the sales and management teams with day-to-day operational requirements.
• Coordinate product deliveries, customer pickups, and supplier communications.
• Help ensure products and equipment are properly organized and accounted for.
• Identify opportunities to improve office workflows and operational efficiency.
• Take ownership of assigned tasks and ensure daily responsibilities are completed.

Qualifications & Requirements

• Previous experience in office administration, operations coordination, logistics, shipping, or a similar role.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Comfortable using computers, email, spreadsheets, and business software.
• Experience with Shopify, order management, or inventory systems is an asset.
• Familiarity with shipping platforms and courier services is an asset.
• Strong attention to detail and accuracy when handling orders and inventory.
• Ability to multitask, prioritize responsibilities, and work independently.
• Professional, approachable, and customer-service-oriented attitude.
• Ability to handle packages and assist with organizing inventory and shipments.

What We Are Looking For

We are looking for someone who is reliable, hands-on, organized, and takes pride in keeping things running smoothly.

This position requires someone who doesn't wait to be told every little thing, but instead takes initiative, identifies what needs to be done, and follows through.

The successful candidate will become an important part of our daily operations, helping ensure our customers receive their orders efficiently and our office remains organized and well-managed.

Why Join Infinit Drones?

• Be part of a growing Canadian drone and robotics technology company.
• Work alongside a team involved in innovative enterprise technology.
• Gain exposure to the commercial drone, robotics, and public safety industries.
• Opportunities to develop operational and administrative skills as the company grows.
• Work in a collaborative and dynamic environment.

How to Apply ?

Interested candidates are invited to submit their resume to hr@infinitdrones.com with the subject line: Application – Office & Operations Coordinator.

We look forward to hearing from you!