Jobs in Canada

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Added 1 month ago
EB
Intern, Business Analyst (PC Insurance), Winter 2027
EQ Bank
Toronto, ON
- Volunteer
Added 1 month ago
M
Senior IT Business Analyst
Master
Saint-Bruno-de-Montarville, QC · St-Bruno-de-Montarville, QC
- Full-time
Reporting to the Portfolio Director, Transformation, you act as the Business Analyst supporting a portfolio of strategic technology initiatives - including ERP lifecycle resilience,…
Added 2 months ago
Audio-Visual Specialist II
SAIT
Calgary, AB
Diploma in Audio Visual Technology, Broadcast Technology, Information Technology, Computer Technology, Computer Support, Programming, Electronics, or a related technical discipline.…
Added 3 months ago
Analyst Solutions
Independent Electricity System Operator
Canada
Business Unit: Information and Technology Services
Added 1 month ago
technicien support informatique / Desktop Support Technician
NTT DATA Services
Dorval, QC
…resolving the issue or escalating and coordinating efforts of other Information Technology…
Added 1 month ago
E
Senior Infrastructure Analyst
EllisDon
Mississauga, ON
- Full-time
The Senior Infrastructure Analyst is responsible for designing, implementing, modernizing, and supporting enterprise infrastructure across hybrid environments, including on-premises data…
Added 1 month ago
TC
Business Reliability Analyst
Toyota Credit Canada Inc.
Markham, ON
- Full-time
TFS currently has an exciting permanent opportunity as the Business Reliability Analyst reporting to the Manager of Business Reliability, the Business Reliability Analyst is responsible for…
Added 1 month ago
M
Senior Analyst, Data Governance, Policy & Practices
Master
Vaughan, ON
- Full-time
As the Senior Analyst, Data Governance, Policy & Practices, you will play a critical role in designing, implementing, and operationalizing the organization's Enterprise Data Governance…
Added 1 month ago
AC
SAP Developer / Analyst – ABAP, Fiori, S/4HANA & BTP
Amaris Consulting
Montreal, QC
- Full-time
Degree or diploma in Computer Science, Software Engineering, Information Technology, Engineering or a related field.
Added 1 month ago
EA
Senior Financial Analyst (Contract)
Engineers and Geoscientists BC
Burnaby, BC
- Contract
Strong information technology experience, including MS Excel (e.g., Pivot Tables, Lookups, Macros), MS Dynamic Business Central, and MS Dynamic Power BI.
Added 1 month ago
S
Explorer | Senior Research Analyst | Shopper Research | Ontario
Savanta
Toronto, ON
- Full-time
…where your ideas are valued? Join Explorer as a Senior Research Analyst and help us delivery high-quality research, whilst fostering a culture of continuous…
Added 2 months ago
MH
Service Desk Analyst
Mattamy Homes
Calgary, AB · Edmonton, AB
- Full-time
Reporting to the IT Manager, Service Desk. The Service Desk Analyst is the primary point of contact for end-users with IT-related queries. As such, this role leads the day-to-day…
Added 1 month ago
ML
Business Solutions Architect
Manitoba Liquor & Lotteries Corporation
Winnipeg, MB
- Full-time
Identify project stakeholders and determine the impact of implementing technology and automation to business areas and staffing levels.
Added 1 month ago
BJ
Innovation Analyst
Bennett Jones
Toronto, ON
- Full-time
We are seeking an Innovation Analyst to identify, test, and advance practical improvements to legal and business work. Working directly with users, you will analyze workflows, define…
Added 1 month ago
TM
IT Infrastructure Analyst
The Mustard SEED Society
Edmonton, AB
- Full-time
Must have legal authorization to work in Canada on a full-time basis for anyone other than current employer · Candidate must have and maintain valid driver’s licence and will need to consent to a driver’s abstract request
Added 1 month ago
TN
Retail Technology Solution Analyst
The North West Company
Winnipeg, MB
- Full-time
Must possess a valid passport with no border entry restrictions;
Added 1 month ago
TG
Analyst, Corporate Actions Information
TMX Group
Montreal, QC
- Full-time
Must Have(s)
Added 2 months ago
ICQA Data Analyst, YEG2
Amazon
AB · Parkland County, Alberta
Amazon Canada Fulfillment Services is hiring a Data Analyst to support the Inventory Control / Quality Assurance (ICQA) team. The Data Analyst assigned to ICQA will work closely with the…
Added 1 month ago
RS
Credit Analyst
Radiant Systems Solutions, Inc
Waterloo, ON
- $35 to $40 CAD / hour
- Contract
Location: Waterloo, ON (5 days in office)
Added 7 months ago
D365 CE & Power Platform Developer
National Research Council Canada
Halifax, NS
…professional environment. This is not a general IT, Programmer/Analyst, Business Analyst, or general Microsoft technology position. If you want technically challenging work with national…
Added 1 month ago
IF
Data Analyst
iA Financial Group (Industrial Alliance)
Quebec, QC
- Full-time
As a Data Analyst within the Strategy and Analytics team in the Pricing, New Business and Claims division, you will play a central role in advancing our business intelligence capabilities.…
Added 1 month ago
I
Management Information Analyst
ICES
Toronto, ON
- Contract
Successful candidate must reside within Ontario while working under our remote flex model and be a
Added 1 month ago
IC
Information Management Analyst
ICES Central
Toronto, ON
- Full-time
- Temporary
Successful candidate must reside within Ontario while working under our remote flex model and be a
Added 1 month ago
IR
Account Executive - Vendor Services
Info-Tech Research Group
London, ON · Toronto, ON
- Full-time
Manage a book of Info-Tech/Vendor Services members who are all technology/software providers.
Added 1 month ago
PH
Corporate Senior Financial AnalystBusiness Planning, Finance
Provincial Health Services Authority
Burnaby, BC
- Full-time
The Corporate Senior Financial Analyst communicates with all members of the business planning team, Financial Services and corporate senior operational staff. In addition to gathering and…

Info-Tech Research Group

Account Executive - Vendor Services

London, ON, N6A 2N8, Canada
Toronto, ON, M4W 2J2, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 2-5 Years of experience in customer success or account management within a fast paced work environment.
Posting language: English
Posted: Sep 17, 2026

Original job description

Job Summary

The Account Executive - Vendor Services role is responsible for managing, maintaining and growing a book of business. This is achieved through maintaining consistent service level, driving utilization and consumption of membership entitlements, uncovering out of cycle growth opportunities, generating new business and optimizing membership service levels on existing contracts. They will develop a territory, account growth and service plan that proactively ensures the maximum number of accounts renew their contracts. They will be responsible for managing clients with various memberships and entitlements.

They will partner with their members to understand their challenges, uncover opportunities, and match them with our services to support key initiatives within their sales, marketing and product departments.

The Account Executive - Vendor Services may also manage a small book of prospecting accounts depending upon their book size.

Major Responsibilities

Manage a book of Info-Tech/Vendor Services members who are all technology/software providers.
Partner with your members to understand their needs to match them to our services and ensure they receive value through regular feedback.
Build key initiative plans focused on our members core projects, and support matching available Research & Advisory services to drive success for both our clients and Info-Tech/SoftwareReviews.
Manage interactions between our members and Info-Tech & SoftwareReviews analysts.
Build relationships and engage with key stakeholders within each member organization.
Driving high utilization of current products, working collaboratively with members to uncover ways to leverage SoftwareReviews collateral & services.
Building strategic account plans to maximize current account spend and memberships and uncover additional opportunities by leveraging relationships.
Identify issues regarding customer success and renewal, and work with internal teams to develop and execute an action plan.
Ensure members are accurately represented on Info-Tech and SoftwareReviews in our bi-annual category reports.
Record client details and account notes in CRM system - Follow internal reporting processes.

Education and Experience

Post-secondary education – Minimum College Diploma
2-5 years B2B sales
2-5 Years of experience in customer success or account management within a fast paced work environment.

Skills

Critical Thinking: Ability to assimilate complex information and communicate this in a simple way.
Internal and external communication: Understand value proposition and communicate to member in a clear, concise manner. Understand clients’ needs/requests and be able to say it back to them/find analyst to support them.
Planning and Organization: Set daily schedules, plan territory, setting plans for account growth
Time Management: Managing the member lifecycle; scheduling calls; able to prioritize tasks appropriately
Goal Setting: Sets own goals around conversations that demonstrates a commitment to professional development; takes ownership of own performance; manage goal attainment; able to set reasonable goals; monitor progress and communicate/ask for help when off pace for goal attainment.
Active Listening: Able to identify client needs; asks great questions & listens.

What do we offer?

Competitive compensation with strong earning potential

Comprehensive health, dental, and vision benefits

President's Club recognition, awards, and trips

RRSP matching

Generous time off, summer hours, and soft-close days

Employee recognition, career development, and financial support for professional training

"Buy a Book" program, pet-friendly offices, on-site gym, virtual yoga, rooftop patio, company fun days, and more

Come Grow With Us! Make a difference, be part of an extraordinary culture and sales organization.

Info-Tech Research Group and its affiliated companies are equal opportunity employers committed to a diverse and inclusive workplace. Employment decisions are made without discrimination based on any characteristic protected by applicable law. Upon request, reasonable accommodations are available throughout the recruitment and hiring process.

LI-CF1

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

The Account Executive is responsible for managing and growing a book of business by maintaining service levels and uncovering new growth opportunities. They will partner with members to understand their needs, match them with appropriate services, and ensure high utilization of membership entitlements.

Requirements

Candidates must have a minimum of a college diploma and 2-5 years of experience in B2B sales and customer success or account management. Strong skills in critical thinking, communication, and time management are required to effectively manage client relationships and account growth.

Skills

Account management
B2B sales
Customer success
Critical thinking
Communication
Planning and organization
Time management
Goal setting
Active listening
Strategic account planning
Relationship building
CRM management
Vendor services
Sales strategy
Market research
Data analysis

Benefits

Competitive compensation
Comprehensive health, dental, and vision benefits
President's Club recognition
RRSP matching
Generous time off
Summer hours
Soft-close days
Employee recognition
Career development
Financial support for professional training
Buy a Book program
Pet-friendly offices
On-site gym
Virtual yoga
Rooftop patio
Company fun days

Visa sponsorship

Not detected in the job text

Keywords

Account Executive
Vendor Services
B2B Sales
Customer Success
Account Management
CRM
Software Providers
Technology
Research & Advisory
Strategic Planning
Member Lifecycle
Sales
Marketing
Product Management
Client Relations
Renewals
Utilization
SoftwareReviews
Info-Tech
Professional Development

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Work requirements

Jobs in Canada