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Senior ServiceNow Developer (SAM/HAM)
BeachHead
Toronto, ON
- Contract
Working with one of our top financial clients, this role calls for a Senior ServiceNow Developer (SAM/HAM) to support the ongoing development and enhancement of a ServiceNow platform, with…
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Social Media Content Specialist
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- Full-time
Share performance insights and recommendations with the Brand Storytelling & Content Manager.
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Manager, Total Rewards
CAAT Pension Plan
Toronto, ON
- Full-time
…you will provide expert advice, conduct complex analyses, and support informed decision-making on compensation, benefits, and other Total Rewards…
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Manager - Financial Services - Monitor Deloitte
Deloitte
Toronto, ON
- Full-time
As a Manager, you must have:
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QM
Field Service Manager - Field Operations
Quantum Management Services Ltd.
Barrie, ON
- $90,000 to $100,000 CAD / year
- Full-time
All applications are reviewed by our recruitment team, and hiring decisions are made by people. We may also use AI-enabled tools to support parts of the application review process.
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Ops NPI Project Manager
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- Full-time
…interconnects. The PLT portfolio spans modular optical test platforms, application-specific integrated test solutions, benchtop inspection systems, and a growing ecosystem of plug-in…
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Controller
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Ottawa, ON
- $95,000 to $110,000 CAD / year
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Provide ongoing financial support to the management team, including loan draws
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Oracle PeopleSoft Financials Lead Consultant/PeopleSoft Admin
Raas Infotek
Mississauga, ON
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Administer and support PeopleSoft environments (DEV, TEST, UAT, PROD).
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Leasing Manager
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London, ON
- Full-time
As Leasing Manager, you'll own leasing performance for our student-focused residential communities, from first lease-up through every renewal cycle after that. You know the academic-year…
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Project Manager - Mining & Metals
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Vancouver, BC
- Full-time
In the role of Project Manager, you will have full accountability for overall project delivery of medium-sized or large-sized EPCM projects or to manage a significant and complex scope on a…
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Senior Manager, IT Business Partner
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Toronto, ON
Application Administration & Oversight: Provide technical advisory and oversight on the configuration, integration, and administration of HR Information Systems (HRIS) and related…
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Rail Engineering Internship - 2027
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Toronto, ON
…collaborating to achieve better outcomes, and growing with support every step of the…
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Gérant(e) Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles
Shoppers Drug Mart
Longueuil, QC
- Full-time
Donner l’exemple quant à l’utilisation appropriée de l’application Relation client éLECTRONIQUE, afin d’offrir un service à la clientèle de qualité supérieure.
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Customer Coordinator
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Toronto, ON
…Team, a branch of the Commercial Operations Team. You will support the Ontario Sales Team by driving flawless execution of sales initiatives, product launches, and key projects across the…
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Assistant Store Manager Fresh Full Time Day
Loblaw Companies Limited
Orangeville, ON
- Full-time
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
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Viande Assistant Gérant/Superviseur temps plein jour
Loblaw Companies Limited
Mont-Royal, QC
- Full-time
…invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable…
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Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Montreal, QC
- Full-time
Agoda is using a wide range of systems and tools like Workday, Zendesk, Greenhouse, etc. to support its People operations' fast-moving pace and dynamic workforce needs globally. We are…
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Manager, PPC Marketing (Bangkok-based, relocation provided)
Agoda
Montreal, QC
- Full-time
Talent Development: Mentor, train, and develop team members to build skills and support career growth.
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Recruteur(e) junior et Coordonnateur(trice) de projets (PCO) – Talent Acquisition
Hudson Talent Solutions
Quebec, QC
- Full-time
Location: Sainte-Foy, Quebec (hybrid model – 3 days per week on site)
Added 15 mins ago
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Senior Product Manager - 12 month contract
Henry Schein One UK
Surrey, BC
- Contract
Where you’ll work: This is a hybrid role, with two days in office per week to facilitate brainstorming and team building
Added 15 mins ago
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Orthopaedic Technologist - Urgent Care Centre
William Osler Health System
Brampton, ON
- Full-time
Hours: Currently evenings, 12 hour shifts, including weekends and statutory holidays (subject to change in accordance with operational requirements)
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Associate Vice President, Salesforce Engineering & Development
Info-Tech Research Group
Toronto, ON · London, ON
- Full-time
…a Quality Engineering Lead, and a Salesforce Administration Manager, all while partnering as a peer with Product Management and collaborating closely with a separate Architecture…
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Receiving Part Time (Collingwood)
The Home Depot
Collingwood, ON
- Part-time
A successful Receiving Associate must have a high level of work commitment, attention to detail and the ability to learn and follow procedures
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IT Support Technician - Co-op Student
ATS Traffic
Edmonton, AB
- Full-time
Reports To: Damion Gallimore, Technology Manager
Added 30 mins ago
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Floating Leasing & Admin (Central)
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Toronto, ON
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Other tasks needed to support Superintendent, Maintenance Team or Property Manager.

Info-Tech Research Group

Associate Vice President, Salesforce Engineering & Development

Toronto, ON, Canada
London, ON, N6A 2N8, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

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Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

About Us

Infotech is a global IT research and advisory company helping technology leaders make better decisions. Our Commercial Technology organization develops and supports the Salesforce platform and custom applications that enable our commercial operations.

The Opportunity

We are seeking an accomplished, hands-on-minded engineering executive to build and lead our Salesforce engineering and development organization. This is not a steady-state operating role: you will establish stronger engineering management, quality practices, release discipline, technical governance, and AI-enabled development across three Salesforce scrum teams and a Salesforce administration function. You will lead through five direct reports: three Development Managers, a Quality Engineering Lead, and a Salesforce Administration Manager, all while partnering as a peer with Product Management and collaborating closely with a separate Architecture organization within IT.

The mandate is to build a cohesive, accountable, high-performing engineering organization. You must be credible in detailed technical discussions, able to challenge designs constructively, and equally capable of developing leaders, improving delivery systems, and driving sustained change.

What You’ll Do

Lead, coach, hire, and performance-manage five leaders: three Salesforce Development Managers, the Quality Engineering Lead, and the Salesforce Administration Manager. Build a consistent operating cadence while preserving accountability within each scrum team.
Set and execute a multi-quarter engineering maturity roadmap spanning software development practices, code review, testing, security, technical debt, release management, observability, incident response, and production support.
Own engineering delivery and execution for three Salesforce scrum teams; partner with Product Management on priorities, capacity, estimates, trade-offs, sequencing, and achievable commitments. Product retains roadmap and business-priority ownership.
Build a quality engineering discipline with the QA Lead: shift testing earlier in sprint planning, scale maintainable automated tests, reinforce developer-owned unit/integration testing, and create measurable release quality gates.
Establish consistent Git-based development and reliable release processes across all three Salesforce scrum teams, including deployment planning, sandbox-refresh coordination, release readiness, rollback procedures, and post-release validation. Partner with IT Architecture and existing DevOps resources on CI/CD tooling and shared environment services.
Assess and evolve the Salesforce DevOps operating model, clarifying ownership of CI/CD, pipeline administration, environment management, deployment automation, and release execution. Reduce manual work, approval bottlenecks, and single-person dependencies; recommend process and organizational changes.
Maintain clear boundaries between architectural design accountability (in IT) and engineering implementation, release execution, and application operational accountability (in this organization). Challenge impractical designs and surface technical risks early without duplicating the Architecture function.
Lead an AI-enabled engineering improvement agenda: evaluate secure coding assistants and automation, establish adoption guardrails with IT/security, upskill teams, and measure genuine productivity and quality improvements.
Oversee the Salesforce administration/service-request function, including intake, prioritization, support levels, recurring issue analysis, service metrics, escalation, and coordination between admin/configuration and development work.
Create transparent engineering metrics and management processes covering delivery predictability, cycle time, deployment frequency, change failure, recovery time, escaped defects, automation reliability, service responsiveness, and team health. Use data to improve outcomes rather than gaming metrics.
Build a sustainable talent strategy across North America and India, including leadership development, hiring, onboarding, documentation, cross-time-zone collaboration, and knowledge transfer from external partners.
Partner with Product, Architecture, Security, IT, and business leaders during critical incidents, major releases, and significant technical decisions; communicate risks, options, and progress credibly to senior executives.

What You Bring

12+ years of progressive software engineering experience, including significant hands-on technical development earlier in your career and 5+ years managing engineering managers or multiple development teams.
Demonstrated success building or transforming an engineering organization where processes, automation, governance, and accountability were not already mature.
Strong technical expertise in Salesforce engineering, including Apex, Lightning Web Components, APIs/integrations, complex custom applications, deployment strategies, platform constraints, and production reliability. Ability to review designs and ask detailed technical questions without needing to be the principal coder.
Experience operating a multi-team Agile engineering organization with mature practices in CI/CD, automated testing, source control, environment management, release coordination, and incident management.
Ability to partner, and constructively disagree, with senior architecture leaders; experience establishing working agreements, decision rights, and practical documentation standards across organizational boundaries.
Experience developing strong managers, building accountable teams, improving distributed collaboration, and coordinating technical delivery with nontechnical product leadership.
Practical understanding of AI-assisted software development, including security, code quality, developer adoption, and measurable value realization.
Excellent executive communication, prioritization, change leadership, and stakeholder-management skills; sound judgment in balancing speed, maintainability, risk, and business impact.

Nice to Have

Experience with highly customized Salesforce CPQ, quote-to-cash, pricing, contracting, or commercial operations platforms.
Experience in sourcing externally managed development teams and improving operational knowledge transfer.
Experience overseeing a service-request/administration function alongside software engineering and quality engineering.
Experience across both US/Canadian and India-based delivery teams.

What Success Looks Like

First 30 days: establish relationships with Product and IT Architecture, assess the three scrum teams and admin function, baseline delivery/quality/support performance, review existing Salesforce DevOps responsibilities and tooling, and identify critical near-term risks.
First 90 days: publish a prioritized engineering improvement roadmap and clear decision-rights agreement with Architecture and Product; introduce consistent release, QA, operational, and engineering leadership cadences; assess the Salesforce DevOps operating model and recommend future enhancements; support the CPQ team’s transition to internal delivery leadership.
Within 6 months: demonstrate more predictable releases, visible testing and deployment standards across all three teams, a functioning automation improvement plan, stronger architecture documentation and design reviews, measurable improvements in service-request management, and a clearly defined, scalable Salesforce DevOps operating model with agreed ownership and reduced critical dependencies.
Within 12 months: sustain a high-performing engineering management bench, stronger production stability, reduced dependency on manual testing and external development support, and demonstrable improvements from responsibly adopted AI tooling.

Infotech is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, Infotech will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

This hiring process uses artificial intelligence (AI) to assist in assessing applicants.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

You will lead and transform the Salesforce engineering organization by establishing robust development practices, quality standards, and technical governance. This role involves managing multiple scrum teams, driving an AI-enabled engineering agenda, and partnering with cross-functional leaders to ensure scalable delivery.

Requirements

The ideal candidate possesses over 12 years of software engineering experience with at least 5 years in a leadership capacity managing managers. You must have deep technical expertise in the Salesforce ecosystem and a proven track record of transforming engineering organizations through improved processes and automation.

Skills

Salesforce Engineering
Engineering Management
Software Development
Agile Methodology
CI/CD
DevOps
Apex
Lightning Web Components
API Integration
Quality Engineering
Release Management
Technical Governance
AI-enabled Development
Leadership Development
Stakeholder Management
Strategic Planning

Visa sponsorship

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Keywords

Salesforce
Apex
Lightning Web Components
API
DevOps
CI/CD
Agile
Scrum
Quality Engineering
Software Engineering
Engineering Management
Technical Debt
Release Management
Observability
Incident Response
AI-assisted Development
CPQ
Quote-to-cash
Git
Automation
Governance
Leadership
Stakeholder Management
Architecture
Security
Product Management
Commercial Operations
IT Advisory
Talent Strategy
Performance Management

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Jobs in Canada