Jobs in Canada

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Senior ServiceNow Developer (SAM/HAM)
BeachHead
Toronto, ON
- Contract
…design scalable solutions, improve asset and configuration data quality, and strengthen governance and visibility across the enterprise. The role also offers the opportunity to provide…
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MR
Business Operations & Growth Manager
Maritime Respiratory Care
Summerside, PE
- Full-time
Monitor service quality and resolve operational issues.
Added 6 mins ago
CP
Manager, Total Rewards
CAAT Pension Plan
Toronto, ON
- Full-time
…deliverables, and ensuring accuracy, consistency, and high-quality…
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Manager - Financial Services - Monitor Deloitte
Deloitte
Toronto, ON
- Full-time
As a Manager, you must have:
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QM
Field Service Manager - Field Operations
Quantum Management Services Ltd.
Barrie, ON
- $90,000 to $100,000 CAD / year
- Full-time
Position: Field Service Manager - Field Operations
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Recruitment Coordinator (Hospitality Placement Coordinator)
Stepwest
Vancouver, BC
- Full-time
…experience programs. Reporting to the Hospitality Placement Manager, this role combines admissions, candidate engagement, consultations, interview preparation, and placement…
Added 6 mins ago
VS
Ops NPI Project Manager
VIAVI Solutions
Ottawa, ON
- Full-time
We are adding an Ops NPI Project Manager to carry the additional load. This role is the central Operations point of contact for an assigned set of PLT NPI projects - managing the planning,…
Added 6 mins ago
RH
Controller
Richcraft Homes
Ottawa, ON
- $95,000 to $110,000 CAD / year
- Full-time
Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the…
Added 6 mins ago
RH
Labourer
Richcraft Homes
Ottawa, ON
- $20 to $22 CAD / hour
- Full-time
Richcraft strives to provide a high quality, professional work environment that fosters personal and professional growth. Innovation, integrity, craftsmanship, and community are at the…
Added 6 mins ago
FC
Project Manager - Mining & Metals
Fluor Corporation
Vancouver, BC
- Full-time
Fluor team members are at the heart of our success in executing projects safely, thoughtfully, and with the highest quality. If you value teamwork, empowerment in your career, and are eager…
Added 7 mins ago
Co-op Job Developer
University of Guelph
Guelph, ON
The Co-op Job Developer role is an employer-facing position (not student-facing), that reports to the Manager, Co-operative Education & Work-Integrated Learning within its assigned…
Added 7 mins ago
Senior Manager, IT Business Partner
Celestica International LP
Toronto, ON
Work Ethics: Proactive self-starter with an "owner's mindset," delivering high-quality work on time with meticulous attention to detail.
Added 7 mins ago
VC
Project Coordinator (Infrastructure Construction)
Valard Construction
Port Hawkesbury, NS
- $80,000 to $108,000 CAD / year
- Full-time
* Applicants must have legal authorization to work in Canada with no restrictions
Added 7 mins ago
SV
General Manager, Food and Nutrition Services (Sodexo)
Shepherd Village Inc
Toronto, ON
- $85,000 to $95,000 CAD / year
Canadian Society of Nutrition Management (CSNM) Certification is required
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Associate Content Analyst
Adelphi Group
Calgary, AB
- Full-time
…Keynote, Word will ensure that you’re creating professional quality…
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Customer Coordinator
Molson Coors
Toronto, ON
…projects across the province. Reporting to the Sales Enablement Manager, you will play a critical role in ensuring accuracy, efficiency, and collaboration across multiple functions while…
Added 7 mins ago
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(CAN) Customer Service Manager (PT)
Walmart
Ancaster, ON
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 7 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 7 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- From $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 22 mins ago
FB
Assistant Grocery Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 22 mins ago
ME
Service Coordinator
McDougall Energy Inc.
Owen Sound, ON
- Full-time
McDougall Energy is a Canadian family-owned business that distributes quality petroleum products and services reliably and responsibly. We are dedicated to delivering customized solutions…
Added 22 mins ago
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Regulatory Affairs Manager
Apsida Life Science
Canada
- Contract
…believe there is a gap in the market for a cost-effective, high-quality, and trusted recruitment service that puts the candidate journey at the heart of the recruitment…
Added 22 mins ago
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Integration Manager – People Tech (Bangkok Based, relocation provided) [SHP]
Agoda
Montreal, QC
- Full-time
…workforce needs globally. We are looking for a People Technology Manager (Integrations) to drive projects and implement solutions at scale to simplify work, automate repetitive tasks, and…
Added 22 mins ago
FB
Assistant Produce Manager
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…
Added 22 mins ago
A
SAP Project Manager / Delivery Manager
Artech
Montreal, QC
- Contract
Title: SAP Project Manager / Delivery Manager

Info-Tech Research Group

Associate Vice President, Salesforce Engineering & Development

Toronto, ON, Canada
London, ON, N6A 2N8, Canada

Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Nov 11, 2026

Original job description

About Us

Infotech is a global IT research and advisory company helping technology leaders make better decisions. Our Commercial Technology organization develops and supports the Salesforce platform and custom applications that enable our commercial operations.

The Opportunity

We are seeking an accomplished, hands-on-minded engineering executive to build and lead our Salesforce engineering and development organization. This is not a steady-state operating role: you will establish stronger engineering management, quality practices, release discipline, technical governance, and AI-enabled development across three Salesforce scrum teams and a Salesforce administration function. You will lead through five direct reports: three Development Managers, a Quality Engineering Lead, and a Salesforce Administration Manager, all while partnering as a peer with Product Management and collaborating closely with a separate Architecture organization within IT.

The mandate is to build a cohesive, accountable, high-performing engineering organization. You must be credible in detailed technical discussions, able to challenge designs constructively, and equally capable of developing leaders, improving delivery systems, and driving sustained change.

What You’ll Do

Lead, coach, hire, and performance-manage five leaders: three Salesforce Development Managers, the Quality Engineering Lead, and the Salesforce Administration Manager. Build a consistent operating cadence while preserving accountability within each scrum team.
Set and execute a multi-quarter engineering maturity roadmap spanning software development practices, code review, testing, security, technical debt, release management, observability, incident response, and production support.
Own engineering delivery and execution for three Salesforce scrum teams; partner with Product Management on priorities, capacity, estimates, trade-offs, sequencing, and achievable commitments. Product retains roadmap and business-priority ownership.
Build a quality engineering discipline with the QA Lead: shift testing earlier in sprint planning, scale maintainable automated tests, reinforce developer-owned unit/integration testing, and create measurable release quality gates.
Establish consistent Git-based development and reliable release processes across all three Salesforce scrum teams, including deployment planning, sandbox-refresh coordination, release readiness, rollback procedures, and post-release validation. Partner with IT Architecture and existing DevOps resources on CI/CD tooling and shared environment services.
Assess and evolve the Salesforce DevOps operating model, clarifying ownership of CI/CD, pipeline administration, environment management, deployment automation, and release execution. Reduce manual work, approval bottlenecks, and single-person dependencies; recommend process and organizational changes.
Maintain clear boundaries between architectural design accountability (in IT) and engineering implementation, release execution, and application operational accountability (in this organization). Challenge impractical designs and surface technical risks early without duplicating the Architecture function.
Lead an AI-enabled engineering improvement agenda: evaluate secure coding assistants and automation, establish adoption guardrails with IT/security, upskill teams, and measure genuine productivity and quality improvements.
Oversee the Salesforce administration/service-request function, including intake, prioritization, support levels, recurring issue analysis, service metrics, escalation, and coordination between admin/configuration and development work.
Create transparent engineering metrics and management processes covering delivery predictability, cycle time, deployment frequency, change failure, recovery time, escaped defects, automation reliability, service responsiveness, and team health. Use data to improve outcomes rather than gaming metrics.
Build a sustainable talent strategy across North America and India, including leadership development, hiring, onboarding, documentation, cross-time-zone collaboration, and knowledge transfer from external partners.
Partner with Product, Architecture, Security, IT, and business leaders during critical incidents, major releases, and significant technical decisions; communicate risks, options, and progress credibly to senior executives.

What You Bring

12+ years of progressive software engineering experience, including significant hands-on technical development earlier in your career and 5+ years managing engineering managers or multiple development teams.
Demonstrated success building or transforming an engineering organization where processes, automation, governance, and accountability were not already mature.
Strong technical expertise in Salesforce engineering, including Apex, Lightning Web Components, APIs/integrations, complex custom applications, deployment strategies, platform constraints, and production reliability. Ability to review designs and ask detailed technical questions without needing to be the principal coder.
Experience operating a multi-team Agile engineering organization with mature practices in CI/CD, automated testing, source control, environment management, release coordination, and incident management.
Ability to partner, and constructively disagree, with senior architecture leaders; experience establishing working agreements, decision rights, and practical documentation standards across organizational boundaries.
Experience developing strong managers, building accountable teams, improving distributed collaboration, and coordinating technical delivery with nontechnical product leadership.
Practical understanding of AI-assisted software development, including security, code quality, developer adoption, and measurable value realization.
Excellent executive communication, prioritization, change leadership, and stakeholder-management skills; sound judgment in balancing speed, maintainability, risk, and business impact.

Nice to Have

Experience with highly customized Salesforce CPQ, quote-to-cash, pricing, contracting, or commercial operations platforms.
Experience in sourcing externally managed development teams and improving operational knowledge transfer.
Experience overseeing a service-request/administration function alongside software engineering and quality engineering.
Experience across both US/Canadian and India-based delivery teams.

What Success Looks Like

First 30 days: establish relationships with Product and IT Architecture, assess the three scrum teams and admin function, baseline delivery/quality/support performance, review existing Salesforce DevOps responsibilities and tooling, and identify critical near-term risks.
First 90 days: publish a prioritized engineering improvement roadmap and clear decision-rights agreement with Architecture and Product; introduce consistent release, QA, operational, and engineering leadership cadences; assess the Salesforce DevOps operating model and recommend future enhancements; support the CPQ team’s transition to internal delivery leadership.
Within 6 months: demonstrate more predictable releases, visible testing and deployment standards across all three teams, a functioning automation improvement plan, stronger architecture documentation and design reviews, measurable improvements in service-request management, and a clearly defined, scalable Salesforce DevOps operating model with agreed ownership and reduced critical dependencies.
Within 12 months: sustain a high-performing engineering management bench, stronger production stability, reduced dependency on manual testing and external development support, and demonstrable improvements from responsibly adopted AI tooling.

Infotech is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, Infotech will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

This hiring process uses artificial intelligence (AI) to assist in assessing applicants.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

You will lead and transform the Salesforce engineering organization by establishing robust development practices, quality standards, and technical governance. This role involves managing multiple scrum teams, driving an AI-enabled engineering agenda, and partnering with cross-functional leaders to ensure scalable delivery.

Requirements

The ideal candidate possesses over 12 years of software engineering experience with at least 5 years in a leadership capacity managing managers. You must have deep technical expertise in the Salesforce ecosystem and a proven track record of transforming engineering organizations through improved processes and automation.

Skills

Salesforce Engineering
Engineering Management
Software Development
Agile Methodology
CI/CD
DevOps
Apex
Lightning Web Components
API Integration
Quality Engineering
Release Management
Technical Governance
AI-enabled Development
Leadership Development
Stakeholder Management
Strategic Planning

Visa sponsorship

Not detected in the job text

Keywords

Salesforce
Apex
Lightning Web Components
API
DevOps
CI/CD
Agile
Scrum
Quality Engineering
Software Engineering
Engineering Management
Technical Debt
Release Management
Observability
Incident Response
AI-assisted Development
CPQ
Quote-to-cash
Git
Automation
Governance
Leadership
Stakeholder Management
Architecture
Security
Product Management
Commercial Operations
IT Advisory
Talent Strategy
Performance Management

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Jobs in Canada