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Added 1 hour ago
SE
Project Design Specialist/ Spécialiste en conception de projets
Siemens Energy
Montreal, QC
- Full-time
Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy…
Added 1 hour ago
AA
Spécialiste en charges et dynamique / Loads & Dynamics Specialist
Airbus Aircraft
Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for a Loads & Dynamics Specialist to join our Flight Physics team based in Mirabel (Québe
Added 3 hours ago
C
Associate Controls Specialist,
Carrier
Coquitlam, BC
- $43,500 to $93,500 CAD / year
- Full-time
…who want a career, not just a shift. As an Associate Controls Specialist, you are entering the industry on the ground floor with a clear path to becoming an expert. We are looking for…
Added 3 hours ago
B
Managed Accounts Supervision Specialist, Private Wealth
BMO
Toronto, ON · FCP
- Full-time
Position: Managed Accounts Supervision Specialist
Added 5 hours ago
CC
Supporter Engagement Specialist
Canadian Cancer Society
Montreal, QC · Quebec, QC
- Full-time
The Supporter Engagement Specialist independently solicits and secures support from an account portfolio of donors, participants, companies and third-party groups, to help donors give in…
Added 5 hours ago
A
Specialiste Qualité
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Job Title: Quality Control Specialist Job Description
Added 8 hours ago
A
HSE Specialist
ABB
Bromont, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 10 hours ago
AL
Order Management & Fulfillment Lead
Ana Luisa
Remote, Canada
- Full-time
- Remote
The Multichannel Operations Specialist runs daily fulfillment across Direct-to-Consumer, Retail, Wholesale, and Marketplace channels. The role owns SLA adherence with our 3PL, invoice audit…
Added 10 hours ago
A
Category Specialist – Procurement and Supply Chain
ABB
L'Ancienne-Lorette, QC
- Full-time
At ABB, we help industries run leaner and cleaner - and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join…
Added 10 hours ago
TG
Quality Assurance / Quality Control
Triumph Group of Companies
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $110,000 CAD / year
- Full-time
The QA/QC Inspection Specialist supports Triumph's roofing service and inspection division, splitting time between the field and the office. You'll assess roofing and building envelope…
Added 10 hours ago
KM
Business Development Executive
Kipling Media
Vancouver, BC
- Full-time
…Kipling Media. You will find and qualify prospects across Canada, run the sales process from first contact to signed agreement, and hand new accounts to the delivery…
Added 11 hours ago
TW
Client Success Specialist
Town Web
Remote, Canada
- Full-time
- Remote
Step in early when an account shows strain (repeat tickets, a rough launch, a frustrated message) and run the recovery. Get on a call, write down what is open, set dates, follow through
Added 11 hours ago
A
Spécialiste Control Qualité
Actalent
Levis, QC · Saint-Lambert-de-Lévis, QC
- $40 to $48 CAD / hour
- Full-time
Job Title: Quality Control Specialist Job Description
Added 12 hours ago
IW
Field Service Specialist
Info Way Solutions
Oakville, ON
- Contract
Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
Added 13 hours ago
WC
Day Remodel Associate - Temporary Monday-Friday 7-4
Walmart Canada
North Battleford, SK
- Contract
…secured, maintains clearance zone, scans departments in the run up to setting the department and after setting the department to ensure proper…
Added 13 hours ago
P
Senior Marketing Specialist
PheedLoop
Toronto, ON
- Full-time
…trade shows and conferences, we give organizers the tools to run smarter, more connected experiences like event check-in kiosks, badge printing, mobile apps, and engagement tools that work…
Added 13 hours ago
RF
Talent Acquisition Specialist in Visual effects - 6 months contract
Rodeo FX
Montreal, QC
- Full-time
The Talent Acquisition Specialist has a direct impact on our ability to deliver on our production commitments: identifying the right profiles, qualifying them with rigor, and moving…
Added 13 hours ago
RF
Talent Acquisition Specialist in Visual effects - 6 months contract
Rodeo FX
Montreal, QC
- Full-time
The Talent Acquisition Specialist has a direct impact on our ability to deliver on our production commitments: identifying the right profiles, qualifying them with rigor, and moving…
Added 15 hours ago
S
Senior Geospatial Engineer
SkyWatch
Kitchener, ON
- Full-time
…business seeking to store and share geospatial data, a GIS specialist in need of imagery for maps or workflows, a developer looking to build innovative solutions with our API, or a data…
Added 15 hours ago
Software & Integrations Developer (CRM)
Quadra
Vaudreuil-Dorion, QC
You will build and extend the platform our commercial teams run on - Sales Cloud, Experience Cloud, Account Engagement and the integration behind them.
Added 16 hours ago
A
Spécialiste en charges et dynamique / Loads & Dynamics Specialist
Airbus
Mirabel, QC · Montreal, QC
- Full-time
The A220 commercial aircraft Programme is looking for a Loads & Dynamics Specialist to join our Flig
Added 16 hours ago
Software & Integrations Developer (CRM)
Quadra
Vaudreuil-Dorion, QC
You will build and extend the platform our commercial teams run on - Sales Cloud, Experience Cloud, Account Engagement and the integration behind them.
Added 17 hours ago
T
Performance Marketing Specialist (Paid Ads & Analytics)
Thryve
Vaughan, ON
- Full-time
You must have personally run successful paid campaigns before.
Added 17 hours ago
LN
Senior Human Factors Engineer
LGM North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
LGM Group, a specialist in the management and engineering of major projects, has, 30 years after its creation, more than 1,500 employees across 5 continents.
Added 18 hours ago
M
Executive Meeting Specialist
Marriott
Toronto, ON
- Part-time
…Event Support Expert plays a key role in making our events run…

Info Way Solutions

Field Service Specialist

Oakville, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

OverIT FSM ((Field Service Management) Techno-Functional Consultant

Location: Oakville, Ontario, Canada

Work Mode: Onsite / Hybrid (no remote)

Onsite - 5 days/ week Or Hybrid [Onsite - 3 days/ week, remote - 2 days/ week]

Duration: Long-term (1 year)

Job Description:

We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for clients in utilities, , energy, , and oil & gas industries. This role bridges business requirements and technical execution - translating customer field-operations needs into scalable, configured solutions on the OverIT platform.

Key Responsibilities:

Gather, analyze, and document business requirements for scheduling, dispatch, work order management, mobile workforce, and GIS-based field operations.
Configure and customize the OverIT FSM platform: work order lifecycle, scheduling/optimization rules, dispatch boards, mobile app forms, and business rules engine.
Design and implement integrations between OverIT FSM and CRM, ERP, Asset Management, GIS (e.g., ESRI/ArcGIS), and IoT systems.
Configure and support the OverIT mobile app (offline capability, dynamic forms, multimedia capture, debriefing workflows).
Support scheduling/optimization algorithm tuning (skills-based routing, capacity planning, ML-driven dispatch rules).
Conduct workshops, functional design sessions, and UAT with client stakeholders.
Perform data migration, testing, and go-live support for FSM implementations.
Troubleshoot functional and technical issues; provide L2/L3 support post-go-live.
Create functional specifications, configuration documentation, and training materials.
Collaborate with OverIT product/engineering teams on enhancement requests and platform upgrades (e.g., NextGen Platform releases).
Advise clients on best practices for field service transformation, workforce optimization, and AR/remote collaboration features.
Must Have Skills:
3–7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
Solid understanding of FSM domain concepts: work order management, scheduling/dispatch optimization, mobile workforce management, and linear asset industries (utilities, telecom, energy).
Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
Familiarity with mobile app configuration and offline-first application design.
Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.

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More about this job

Responsibilities

Configure, implement, integrate, and support the OverIT FSM platform, including work orders, scheduling, dispatch, mobile workflows, and GIS-based field operations. Lead client requirements sessions, testing, migration, go-live support, troubleshooting, documentation, and advice on field service transformation.

Requirements

Requires 3–7+ years of FSM implementation or consulting experience, with hands-on OverIT experience strongly preferred, and knowledge of work orders, scheduling, mobile workforce management, and integrations. Candidates should also have GIS familiarity, mobile app configuration experience, SQL and basic scripting skills, strong analytical and client communication abilities, and ideally experience in relevant industries.

Skills

OverIT FSM
Field Service Management
Work Order Management
Scheduling And Dispatch Optimization
Mobile Workforce Management
System Integration
REST And SOAP APIs
GIS And ArcGIS
Mobile App Configuration
SQL
Data Migration
Requirements Gathering
Client Workshops
UAT
Troubleshooting
Workforce Optimization

Visa sponsorship

Not detected in the job text

Keywords

OverIT FSM
Work Order Lifecycle
Scheduling Optimization
Dispatch Boards
Business Rules Engine
REST APIs
SOAP APIs
Middleware
CRM
ERP
Asset Management
GIS
ESRI
ArcGIS
IoT
Mobile Workforce
Offline-First Applications
Dynamic Forms
Skills-Based Routing
Capacity Planning
Machine Learning
Data Migration
UAT
SQL
Scripting
Utilities
Telecommunications
Energy
Oil And Gas

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