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Added 6 mins ago
Part Time Water Bottler and Labourer
Water Treatment Equipment Co
Lloydminster, SK
Culligan has been a trusted leader in water treatment since 1936. Founded by a man with a simple plan, to support his family and provide innovative solutions that now improve the quality of…
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Postdoctoral Research Fellow
The University of British Columbia
Vancouver, BC
- Full-time
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The Administrative Assistant provides confidential administrative and secretarial support to the designated Senior Leader and assists with the activities of the program/service. Triages…
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Power System Junior Engineer
Schneider Electric
Ottawa, ON
- $64,000 to $96,000 CAD / year
- Full-time
…and low-voltage electrical distribution systems, and product…
Added 6 mins ago
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Power System Junior Engineer
Schneider Electric
AB · Alberta, Canada
- $64,000 to $96,000 CAD / year
- Full-time
…and low-voltage electrical distribution systems, and product…
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Labourer (Temp)
Simon Fraser University
Burnaby, BC
- Full-time
The Labourer performs a variety of physically demanding duties that support the safe, efficient, and effective operation of SFU’s campuses. As part of the Buildings & Grounds team, the…
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Power System Junior Engineer
Schneider Electric
Richmond, BC
- $64,000 to $96,000 CAD / year
- Full-time
…and low-voltage electrical distribution systems, and product…
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(CAN) People Lead
Walmart Canada
Camrose, AB
- Contract
…plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and…
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(CAN) Site People Partner (Calgary/RockyView)
Walmart Canada
Rocky View No 44, AB · Rocky View County, AB
- Full-time
Manages and provides guidance to a team of People Administrators that deliver daily HR support to the DC Operations.
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Pediatric Occupational Therapist
Mindful OT
Newmarket, ON
- Full-time
…build your clinical identity here from day one, with the full support of our team behind…
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Power System Junior Engineer
Schneider Electric
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- $64,000 to $96,000 CAD / year
- Full-time
…and low-voltage electrical distribution systems, and product…
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Customs Compliance Specialist
Stoakley-Stewart Consultants Ltd.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is an organization with the scale, systems, and service depth to support complex supply chains across multiple modes of transportation. At the same time, its Canadian operations remain…
Added 6 mins ago
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Partner Renewal Specialist - Cisco
CDW
Toronto, ON
- Full-time
Own and manage the complete renewal lifecycle for assigned Cisco support, maintenance, subscription, and service contracts.
Added 6 mins ago
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Room Management Systems Architect
Schneider Electric
Montreal, QC
- $145,800 to $194,400 CAD / year
- Full-time
Support the development of prototypes, proof-of-concepts, pilot deployments, and strategic integrations that help bring new ideas from concept to reality.
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Power System Junior Engineer
Schneider Electric
Toronto, ON
- $64,000 to $96,000 CAD / year
- Full-time
…and low-voltage electrical distribution systems, and product…
Added 6 mins ago
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Cybersecurity Engineer
Xanadu
Toronto, ON
- Full-time
Conduct application security audits and implement necessary controls
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Machine Learning Research Intern
M31 AI
Toronto, ON
- Full-time
We’re seeking a full-time Machine Learning Research Intern to support biomedical AI research involving clinical EHR (labs, flowsheets, clinical notes) and imaging data (histopathology and…
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Power System Junior Engineer
Schneider Electric
Montreal, QC
- $64,000 to $96,000 CAD / year
- Full-time
…and low-voltage electrical distribution systems, and product…
Added 7 mins ago
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Onsite Coordinator - Lab Operations Support
Avantor
Mississauga, ON · ON
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…customizable, flexible solutions and end-to-end laboratory operations…
Added 7 mins ago
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Nurse Practitioner (NP)
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Toronto, ON · Etobicoke, ON
- $128,000 CAD / year
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…competitive compensation, flexible scheduling options, and ongoing support so you can focus on what you do best - delivering exceptional…
Added 7 mins ago
TM
Manual Bolter
Technica Mining
Timmins, ON
- Full-time
Assisting with other support duties such as mechanical installations; maintenance of air, water and ventilation; and ground support
Added 7 mins ago
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Retail Associate, SEAS - Nike Kitchener
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Kitchener, ON · NFS CA KITCHENER
- Part-time
When we say team, we mean it. We go after goals together. We support your bold ideas - and encourage you to try them out. You impact our customers' experiences daily. It's more than getting…
Added 7 mins ago
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Senior Manager Government Security (Hybrid - Canada - Kitchener Office)
Oracle
Kitchener, ON
- $81,700 to $131,700 CAD / year
- Full-time
Provide classification management support to programs to include preparation and coordination of Program Classification Guides. Assist in the review of media and documents for classified…
Added 7 mins ago
CK
Analyst, HR Service Center, Benefits and Absences
Circle K
Laval, QC
- Full-time
Reporting to the Director of Benefits, you will be responsible for providing support to the team regarding process improvements, testing, integrations, and projects.
Added 7 mins ago
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Senior Analyst, Retail Lending Account Management
CIBC
Toronto, ON
- Full-time
Data analytics - Collect and analyze data to support the development of account management strategy design.

Info Way Solutions

OverIT FSM Techno-Functional Consultant

Oakville, ON, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 4, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Role: OverIT FSM Techno-Functional Consultant

Location: Oakville, Ontario, Canada

Work Mode: Onsite / Hybrid (No Remote)

Job Description

We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for clients in utilities, energy, and oil & gas industries.

This role bridges business requirements and technical execution - translating customer field operations needs into scalable, configured solutions on the OverIT platform.

Key Responsibilities

Gather, analyze, and document business requirements for scheduling, dispatch, work order management, mobile workforce, and GIS-based field operations.
Configure and customize the OverIT FSM platform:
Work order lifecycle
Scheduling/optimization rules
Dispatch boards
Mobile app forms
Business rules engine
Design and implement integrations between OverIT FSM and CRM, ERP, Asset Management, GIS (e.g., ESRI/ArcGIS), and IoT systems.
Configure and support the OverIT mobile app (offline capability, dynamic forms, multimedia capture, debriefing workflows).
Support scheduling/optimization algorithm tuning (skills-based routing, capacity planning, ML-driven dispatch rules).
Conduct workshops, functional design sessions, and UAT with client stakeholders.
Perform data migration, testing, and go-live support for FSM implementations.
Troubleshoot functional and technical issues; provide L2/L3 support post-go-live.
Create functional specifications, configuration documentation, and training materials.
Collaborate with OverIT product/engineering teams on enhancement requests and platform upgrades (e.g., NextGen Platform releases).
Advise clients on best practices for field service transformation, workforce optimization, and AR/remote collaboration features.

Must-Have Skills

Hands-on experience implementing or supporting OverIT NextGen Field Service Management (FSM) platform.
Strong understanding of work order management, scheduling, dispatch, mobile workforce management, and field operations.
Experience integrating FSM platforms with CRM, ERP, GIS, Asset Management, and IoT systems.
Strong techno-functional consulting experience, including requirements gathering, workshops, solution configuration, testing, deployment, and support.
Utility, energy, telecom, transportation, or oil & gas industry experience preferred.
3–7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
Solid understanding of FSM domain concepts:
Work Order Management
Scheduling/Dispatch Optimization
Mobile Workforce Management
Linear Asset Industries (Utilities, Telecom, Energy)
Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
Familiarity with mobile app configuration and offline-first application design.
Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.

Alternate FSM Platforms

If candidates with direct OverIT experience are difficult to identify, please also consider candidates with strong hands-on experience in:

ClickSoftware / Click Scheduler
Salesforce Field Service (FSL)
IFS FSM
SAP FSM
Oracle Field Service
ServiceMax
Microsoft Dynamics 365 Field Service
IBM Maximo Mobile / Field Service

Candidates must be able to clearly demonstrate FSM implementation, configuration, integration, scheduling/dispatch optimization, mobile workforce, and field operations experience.

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More about this job

Responsibilities

Configure, implement, integrate, and support the OverIT FSM platform, including work orders, scheduling, dispatch, mobile workflows, and GIS-based field operations. Lead client requirements and design sessions, testing, migration, go-live support, troubleshooting, documentation, and advice on field service transformation.

Requirements

Requires hands-on OverIT Next-Gen FSM experience or demonstrable implementation experience with a comparable FSM platform, along with strong knowledge of field operations, scheduling, dispatch, mobile workforce management, and integrations. Candidates should have 3–7+ years of FSM implementation or consulting experience, strong client-facing and analytical skills, and familiarity with APIs, GIS, mobile configuration, SQL, and data handling.

Skills

OverIT Next-Gen FSM
Field Service Management
Work Order Management
Scheduling and Dispatch Optimization
Mobile Workforce Management
FSM Platform Configuration
System Integration
REST and SOAP APIs
GIS and ArcGIS
CRM and ERP Integration
Requirements Gathering
Functional Design
Data Migration
User Acceptance Testing
SQL
Client Workshops

Visa sponsorship

Not detected in the job text

Keywords

OverIT Next-Gen FSM
Field Service Management
Work Order Lifecycle
Scheduling Optimization
Dispatch Boards
Mobile Workforce Management
Business Rules Engine
CRM
ERP
Asset Management
GIS
ESRI
ArcGIS
IoT
REST APIs
SOAP APIs
Middleware
Offline-First Applications
Dynamic Forms
Skills-Based Routing
Capacity Planning
Machine Learning-Driven Dispatch
Data Migration
User Acceptance Testing
SQL
ClickSoftware
Salesforce Field Service
IFS FSM
SAP FSM
Oracle Field Service

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