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Added 6 mins ago
TM
Asst Contr & Sr Mgr Acct&Repo
Toronto Metropolitan University
Toronto, ON
- Full-time
The Assistant Controller and Associate Director, Accounting & Reporting provides financial management expertise and strategic advice to the University community by leveraging in depth…
Added 6 mins ago
P
Pet Groomer & Salon Trainer
PetSmart
Mississauga, ON
- Full-time
…upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience…
Added 6 mins ago
P
Retail Operations Manager
PetSmart
Abbotsford, BC
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to training, onboarding, mentoring, and coaching for growth as well as providing…
Added 6 mins ago
P
Pet Groomer & Salon Trainer
PetSmart
Kingston, ON
- Full-time
…upholding the company’s vision, mission, values, and strategy. This role will deliver professional quality services with the upmost focus on quality and care of pets. The Salon Experience…
Added 6 mins ago
P
Assistant Store Manager - Customer Experience
PetSmart
Mississauga, ON
- Full-time
Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team events, labor management, training,…
Added 6 mins ago
T
Customer Experience Associate
TD
Kelowna, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
T
Customer Experience Associate
TD
Fort St. John, BC
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
T
Personal Banking Associate
TD
Saskatoon, SK
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
T
Customer Experience Associate
TD
AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
T
Personal Banking Associate
TD
Lethbridge, AB
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 6 mins ago
HR
Sales Associate
Holt Renfrew
Calgary, AB
- Part-time
…dental benefits, tuition assistance, and continuous learning and…
Added 6 mins ago
C
Client Engagement Associate (Multiple Locations)
CIBC
Barrie, ON · Belleville, ON · Brampton, ON · Burlington, ON · Cornwall, ON · Hamilton, ON · Kingston, ON · London, ON · Milton, ON · Mississauga, ON · Niagara Falls, ON · Oakville, ON · Oshawa, ON · Ottawa, ON · Peterborough, ON · St. Catharines, ON · Toronto, ON · Vaughan, ON
- Part-time
As a member of the Personal and Business Banking Team, you'll work in a fast-paced Banking Centre, leveraging your knowledge of financial services products to support clients with their…
Added 7 mins ago
Seasonal Sales Consultant, Kootenay Crossing
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Opportunity for career growth, development and promotions
Added 21 mins ago
SI
Associate Claims Bordereau Analyst
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Calgary, AB · Vancouver, BC · Winnipeg, MB
- Full-time
This role supports the automation and processing of Claims bordereau submissions from brokers and MGAs across Canada (excluding Quebec). Working under the guidance of senior Claims…
Added 21 mins ago
DC
Strategic Lead – Transportation Planning & Strategy
Dillon Consulting Limited
Guelph, ON · Hamilton, ON · Kingston, ON · Kitchener, ON · London, ON · Oakville, ON · Ottawa, ON · Toronto, ON · Vaughan, ON · Windsor, ON · North York, ON
- Full-time
…employee-owned. Here, your entrepreneurial drive directly impacts the business, allowing you to champion technical excellence, drive change, and reap the rewards of your leadership. In…
Added 21 mins ago
R(
Fashion Associate (Part time) - Bayshore Shopping Centre
Reitmans (Canada) Ltée/Ltd
Ottawa, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 21 mins ago
R(
Temporary Fashion Associate - RW&CO
Reitmans (Canada) Ltée/Ltd
London, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 21 mins ago
W
(CAN) Customer Service Manager (Part Time)
Walmart
London, ON
- Part-time
…operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive…
Added 21 mins ago
W
(CAN) Gérant du service à la clientèle
Walmart
Trois-Rivières, QC
- Part-time
…operational skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive…
Added 21 mins ago
KS
Temporary Sales Support Associate
kate spade new york
AB · West Edmonton Mall
- Part-time
The Sales Support Associate role is an integral part of the store’s overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving…
Added 36 mins ago
TC
Director, Portfolio
Travelers Capital Corp.
Calgary, AB
- $100,000 to $125,000 CAD / year
- Full-time
…management and operational efficiency in all aspects of the business, contributing to the profitable growth and scalability of Travelers Capital. This role will sit between the associate…
Added 36 mins ago
RD
Associate
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Kamloops, BC
- Full-time
The RBC Dominion Securities Kamloops branch is currently seeking a licensed Associate to assist an established Private Investment Management (PIM) team. The successful candidate will…
Added 36 mins ago
RD
Associate
RBC Dominion Securities
BC · West Vancouver, BC
- Full-time
The RBC Dominion Securities branch located in West Vancouver, is looking for an Associate to provide administrative support to a successful Advisory Team.
Added 37 mins ago
T
Customer Experience Associate
TD
Lethbridge, AB
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
Added 37 mins ago
T
Customer Experience Associate - Sackville
TD
Lower Sackville, NS
- Part-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…

Informa Group Plc.

Associate Delegate Relations Manager

20 Eglinton Avenue East, Toronto, ON, M4P 1A6, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Job Description

This role is based in our 240 Blackfriars office.

$67,770 CAD OTE - Uncapped, Base salary $44,000 CAD

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business, we want to hear from you!

Are you passionate about sales and looking for a role with global impact? Join Informa Connect as an Associate Delegate Relations Manager (ADRM) and play a key part in delivering world-class events, conferences, and training solutions across a range of industries including Finance, Pharma, Maritime, Marketing, Legal, and Tax.

In this exciting role, you will sell delegate places on our extensive portfolio of global events, both in-person and digital. These include large-scale conferences, exhibitions, trade shows, training seminars, and hybrid events, allowing you to engage with clients across the world. You will advise customers on the most suitable options from our diverse range of products, ensuring their needs are met and identifying opportunities to cross-sell for future business growth.

Key Responsibilities:

You will be generating revenue by selling delegate places for large-scale events, conferences, and training courses.
You will be Identifying cross-selling opportunities within our portfolio, offering clients tailored solutions in various sectors.
You will be supporting the sales efforts by ensuring timely revenue collection and following up on leads.
This is a telesales position so dialling and calling clients is Key! you will be set KPI's and call rate targets by the Head of Sales and Global Revenue Director. Approx this will be 100 dials per day.
You will be collaborating closely with Informa Connect's production, sales, and marketing teams to ensure sales activities align with wider business goals.

Qualifications

What We Offer:
•   Full and extensive training into the world of events and sales.
•   Competitive commission schemes.
•   Opportunities for global travel on occasions to attend and support our events.
•   A dynamic, hybrid working environment from our Blackfriars Offices
•   The chance to work with a collaborative team in an international company.

Who We’re Looking For:

A proactive, resourceful individual with exceptional organisational skills.
Strong communication skills with a customer-focused approach.
Someone who is comfortable cold calling as this is a telephone based position
Someone comfortable working in a fast-paced sales environment, with the ability to identify and act on cross-selling opportunities.

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business, we want to hear from you!

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

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More about this job

Responsibilities

The Associate Delegate Relations Manager is responsible for generating revenue by selling delegate places for large-scale events, conferences, and training courses. This role involves identifying cross-selling opportunities and maintaining high call volumes to meet sales targets.

Requirements

The ideal candidate is a proactive and resourceful individual with strong communication skills and a customer-focused approach. Candidates must be comfortable with cold calling and working in a fast-paced, target-driven sales environment.

Skills

Sales
Telesales
Cold calling
Lead follow-up
Revenue generation
Cross-selling
Communication skills
Organizational skills
Time management
Result-oriented
Event sales

Benefits

Commission schemes
Health insurance
Vision insurance
Dental insurance
401k match
Parental leave
ESPP
Paid time off
Birthday leave
Volunteer days
Mental health support
LinkedIn Learning access
Mentoring platforms

Visa sponsorship

Not detected in the job text

Keywords

Sales
Telesales
Events
Conferences
Cold calling
Revenue generation
Cross-selling
KPIs
Lead management
Hybrid work
Customer service
Business development
Training solutions
Digital platforms
Trade shows
Networking

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