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Added 18 mins ago
OI
Client Operations Specialist
Orbis Investments
Burnaby, BC
- Full-time
Growth opportunities. We support our employees in continuous learning and development. This includes using new technologies, attending conferences, secondments with other teams, visiting…
Added 18 mins ago
D
Collections Specialist
Dentons
Toronto, ON
- Full-time
In addition, our learning and development programs - such as mentorship opportunities, employee networks, and leadership development initiatives - are designed to support personal and…
Added 18 mins ago
TR
Renewal Specialist, Small Law
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
The Small Law (SLF) Renewal Specialist is responsible for increasing revenue, usage and market share in assigned territory in Canada, for WestLaw, Practical Law, TaxNetPro and CoCounsel.…
Added 33 mins ago
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Senior Advisor, Business strategies
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…performance; set targets; identify opportunities to improve service delivery; and design and deliver business strategies and solutions aligned with the business architecture of various…
Added 48 mins ago
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Eligibility Specialist 1 (PART TIME)
Savista
St. John's, NL · Greater St. John's Metropolitan Area
- Part-time
Learning & career development: premium LinkedIn Learning access and our SOAR development program
Added 1 hour ago
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Career Network Specialist
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Are you passionate about customer service and committed to delivering an outstanding experience to sales professionals in the financial services industry? Do you have a natural ability to…
Added 1 hour ago
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Electrical Engineering Specialist I
Schneider Electric
AB · Edmonton, Alberta
- Full-time
Join us as an Electrical Engineering Specialist I and contribute to the development of low-voltage electrical systems that support critical industrial operations across a wide range of…
Added 2 hours ago
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Dairy Sales Specialist
Parrish & Heimbecker, Limited
Cambridge, ON
- Full-time
We are seeking a Dairy Sales Specialist to join our New-Life Mills team. This role is responsible for driving sales growth and building long‑term customer relationships within the dairy…
Added 2 hours ago
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Banking Advisor
National Bank of Canada
Red Deer, AB
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
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Banking Advisor
National Bank of Canada
Courtenay, BC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
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conseiller Bancaire
National Bank of Canada
Montreal, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
NB
BANKING ADVISOR
National Bank of Canada
Lorraine, QC
- Full-time
Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as banking solutions and the advisory approach to…
Added 2 hours ago
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System Configuration Specialist / Spécialiste en configuration de systèmes (CS002)
Potenco
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Excellent verbal and written communication skills, strong analytical and problem-solving abilities, and a customer-service-oriented approach.
Added 2 hours ago
NB
Technical Advisor
National Bank of Canada
Montreal, QC
- Full-time
We favor a variety of forms of continuous learning to enrich your development, including learning in action, training content made available to you and working in collaboration with…
Added 2 hours ago
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Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the…
Added 3 hours ago
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Technical Specialist - Inside Sales
Contrôles Laurentide / Laurentide Controls
Kirkland, QC
- Full-time
…process. Your primary responsibility will be to understand customer needs, communicate product capabilities, and offer tailored solutions that meet their requirements. This positions is…
Added 3 hours ago
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Senior Specialist, Corporate Actions Bancs and Trust Payment processing
RBC
Toronto, ON
- Full-time
Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Risk Control, Teamwork, Time Management
Added 3 hours ago
Adjuster Level 1, Property Claims
Heartland Mutual Insurance
Kitchener, ON
Career Growth & Development: Take advantage of continuous learning opportunities and stretch assignments.
Added 3 hours ago
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Specialist, Retention - Hybrid
Cogeco
Burlington, ON · Hamilton, ON
- Full-time
The Retention Specialist position is a hybrid role based out of our Burlington, ON office working remotely with 2 in-office days per month (subject to change in accordance with Cogeco’s…
Added 3 hours ago
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Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the…
Added 3 hours ago
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Learning Module Specialist
TransLink
Vancouver, BC · Greater Vancouver, BC
- $7,556 to $9,062 CAD / month
- Full-time
The Learning Module Specialist is responsible for maintaining and enhancing TransLink’s Learning Management System as well as recommending and supporting improvement solutions. This role…
Added 4 hours ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
You will collaborate closely with Sales Leadership, Revenue Operations, Product Marketing, and Customer Success to develop scalable learning experiences, improve sales methodologies, and…
Added 4 hours ago
SP
Customer Success Specialist
Sirius Personnel
Hamilton, ON · Greater Hamilton (Burlington) Metropolitan Area
- $60,000 to $70,000 CAD / year
- Full-time
Profile: Our client provides direct marketing, print production, and customer communication services to businesses and is looking for a Customer success Specialist to manage an existing…
Added 4 hours ago
AC
Compressor Technical Support Specialist
Atlas Copco
Calgary, AB
- Full-time
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal
Added 4 hours ago
AC
Compressor Technical Support Specialist
Atlas Copco
AB · Edmonton, AB
- Full-time
Train and mentor Field Service Technicians, Sales Representatives and Customer Service and on our Business Portal

Informa Group Plc.

Associate Delegate Relations Manager

20 Eglinton Avenue East, Toronto, ON, M4P 1A6, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Job Description

This role is based in our 240 Blackfriars office.

$67,770 CAD OTE - Uncapped, Base salary $44,000 CAD

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business, we want to hear from you!

Are you passionate about sales and looking for a role with global impact? Join Informa Connect as an Associate Delegate Relations Manager (ADRM) and play a key part in delivering world-class events, conferences, and training solutions across a range of industries including Finance, Pharma, Maritime, Marketing, Legal, and Tax.

In this exciting role, you will sell delegate places on our extensive portfolio of global events, both in-person and digital. These include large-scale conferences, exhibitions, trade shows, training seminars, and hybrid events, allowing you to engage with clients across the world. You will advise customers on the most suitable options from our diverse range of products, ensuring their needs are met and identifying opportunities to cross-sell for future business growth.

Key Responsibilities:

You will be generating revenue by selling delegate places for large-scale events, conferences, and training courses.
You will be Identifying cross-selling opportunities within our portfolio, offering clients tailored solutions in various sectors.
You will be supporting the sales efforts by ensuring timely revenue collection and following up on leads.
This is a telesales position so dialling and calling clients is Key! you will be set KPI's and call rate targets by the Head of Sales and Global Revenue Director. Approx this will be 100 dials per day.
You will be collaborating closely with Informa Connect's production, sales, and marketing teams to ensure sales activities align with wider business goals.

Qualifications

What We Offer:
•   Full and extensive training into the world of events and sales.
•   Competitive commission schemes.
•   Opportunities for global travel on occasions to attend and support our events.
•   A dynamic, hybrid working environment from our Blackfriars Offices
•   The chance to work with a collaborative team in an international company.

Who We’re Looking For:

A proactive, resourceful individual with exceptional organisational skills.
Strong communication skills with a customer-focused approach.
Someone who is comfortable cold calling as this is a telephone based position
Someone comfortable working in a fast-paced sales environment, with the ability to identify and act on cross-selling opportunities.

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business, we want to hear from you!

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Apply About employer

More about this job

Responsibilities

The Associate Delegate Relations Manager is responsible for generating revenue by selling delegate places for large-scale events, conferences, and training courses. This role involves identifying cross-selling opportunities and maintaining high call volumes to meet sales targets.

Requirements

The ideal candidate is a proactive and resourceful individual with strong communication skills and a customer-focused approach. Candidates must be comfortable with cold calling and working in a fast-paced, target-driven sales environment.

Skills

Sales
Telesales
Cold calling
Lead follow-up
Revenue generation
Cross-selling
Communication skills
Organizational skills
Time management
Result-oriented
Event sales

Benefits

Commission schemes
Health insurance
Vision insurance
Dental insurance
401k match
Parental leave
ESPP
Paid time off
Birthday leave
Volunteer days
Mental health support
LinkedIn Learning access
Mentoring platforms

Visa sponsorship

Not detected in the job text

Keywords

Sales
Telesales
Events
Conferences
Cold calling
Revenue generation
Cross-selling
KPIs
Lead management
Hybrid work
Customer service
Business development
Training solutions
Digital platforms
Trade shows
Networking

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