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Added 9 mins ago
T
Customer Experience Associate - St-Laurent, St-Louis
TD
Montreal, QC
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 24 mins ago
DB
Account Manager
Doman Building Materials Group
Saskatoon, SK
- Full-time
Doman Building Materials is an exciting place to work as an Account Manager. Operating in every province throughout Canada, the Account Manager will support our customers in Saskatchewan.
Added 24 mins ago
Q
Customer Experience Specialist - French Bilingual
Quince
Vancouver, BC
- $26 CAD / hour
- Full-time
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.
Added 25 mins ago
D
Advisor, Securities
Desjardins
Hawkesbury, ON · Gatineau, QC
- Full-time
…and services through various distribution channels based on member/client needs and current strategies and practices. Your focus areas include discretionary management, mutual funds,…
Added 25 mins ago
B
Regional Vice President, Personal Banking, Toronto East & Pickering
BMO
Toronto, ON
- Full-time
Addresses escalated sales or relationship management issues to retain the business and provides strategic thinking to resolve the issue for the benefit of the client.
Added 25 mins ago
B
Financial Planner
BMO
Williams Lake, BC
- Full-time
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our…
Added 25 mins ago
DB
Account Manager
Doman Building Materials Group Ltd
Saskatoon, SK
- Full-time
Doman Building Materials is an exciting place to work as an Account Manager. Operating in every province throughout Canada, the Account Manager will support our customers in Saskatchewan.
Added 40 mins ago
B
Director, Institutional ETF & Solutions Distribution, GAM
BMO
Calgary, AB · Toronto, ON · FCP
- Full-time
Institutional Sales Excellence: Prospecting, relationship development, closing, pipeline management, and territory planning.
Added 40 mins ago
D
Account Manager - Commercial Market
Desjardins
Brossard, QC
- Full-time
…sound and prudent risk management, portfolio profitability and member, client and partner satisfaction. More specifically, you will be required…
Added 40 mins ago
SG
Clinical Resource Manager
S&R Group of Companies
London, ON
- $65,000 to $77,000 CAD / year
- Full-time
The Clinical Resources Manager will support clinical leaders to manage and assist the clinical staffing functions of the direct care services at the Home. The Clinical Resources Manager is…
Added 55 mins ago
CO
Manager, Fund Development (21-month contract)
Canadian Olympic Foundation
Toronto, ON
- Contract
The Manager, Fund Development is a dynamic individual who drives revenue through building relationships with individuals in support of shared philanthropic goals. Reporting to the Director,…
Added 55 mins ago
RO
L.R. Wilson Curator of Canadian Art & Culture
Royal Ontario Museum
Toronto, ON
- Full-time
Added 55 mins ago
T
Personal Banker Trainee
TD
Kingston, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 55 mins ago
T
Customer Experience Associate
TD
Vancouver, BC
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 55 mins ago
T
Personal Banker Trainee
TD
Owen Sound, ON · Port Elgin, ON · Wiarton, ON
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 55 mins ago
T
Customer Experience Associate
TD
Brockville, ON
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 55 mins ago
T
Personal Banking Associate
TD
Owen Sound, ON
- Part-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…
Added 55 mins ago
B
Regional Vice President, Personal Banking, Durham
BMO
Whitby, ON
- Full-time
Addresses escalated sales or relationship management issues to retain the business and provides strategic thinking to resolve the issue for the benefit of the client.
Added 55 mins ago
RO
Curatorial Project Director, Canada (24-month contract)
Royal Ontario Museum
Toronto, ON
- $100,000 to $140,000 CAD / year
- Full-time
First interview: A 1-hour in-person or virtual interview with the Hiring Manager and a member of the HR team. This in-depth interview will focus on your skills and how they align with the…
Added 55 mins ago
RO
L.R. Wilson Curator of Canadian Art & Culture
Royal Ontario Museum
Toronto, ON
- $78,047 to $166,647 CAD / year
- Full-time
Added 1 hour ago
AC
Financial Services Consultant
Assiniboine Credit Union
Rivers, MB
- Full-time
Reporting to the Branch Manager, the Financial Consultant plays a key role in deepening member relationships by delivering proactive, personalized advice and supporting a broad range of…
Added 1 hour ago
LS
Business Development Manager – OEM Manufacturer (HVAC, Hydronics and Ventilation)
Lock Search Group
Vancouver, BC
- Full-time
Positive attitude, exemplary attendance, ethical business practices, and a reliable team member.
Added 1 hour ago
SH
Estimator, Sterling Homes Edmonton
Sterling Homes Edmonton
AB · Edmonton, AB
- Full-time
Reporting to the Estimating Manager, as the Estimator you will analyze costs and prepare estimates to facilitate the construction of new homes. You also provide knowledge of costs and…
Added 2 hours ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…of Saint John and under the direct supervision of the Growth Manager, the Growth Coordinator will be a champion for growth in Saint…
Added 2 hours ago
T
Personal Banker Trainee
TD
Gander, NL
- Full-time
…products and services to refer customers to the appropriate team member or internal Bank partner, while ensuring a positive customer…

Informa Group Plc.

Associate Delegate Relations Manager

20 Eglinton Avenue East, Toronto, ON, M4P 1A6, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Description

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100 who are #3 in Glassdoor's Best Places to Work 2025 UK list.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

Job Description

This role is based in our 240 Blackfriars office.

$67,770 CAD OTE - Uncapped, Base salary $44,000 CAD

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business, we want to hear from you!

Are you passionate about sales and looking for a role with global impact? Join Informa Connect as an Associate Delegate Relations Manager (ADRM) and play a key part in delivering world-class events, conferences, and training solutions across a range of industries including Finance, Pharma, Maritime, Marketing, Legal, and Tax.

In this exciting role, you will sell delegate places on our extensive portfolio of global events, both in-person and digital. These include large-scale conferences, exhibitions, trade shows, training seminars, and hybrid events, allowing you to engage with clients across the world. You will advise customers on the most suitable options from our diverse range of products, ensuring their needs are met and identifying opportunities to cross-sell for future business growth.

Key Responsibilities:

You will be generating revenue by selling delegate places for large-scale events, conferences, and training courses.
You will be Identifying cross-selling opportunities within our portfolio, offering clients tailored solutions in various sectors.
You will be supporting the sales efforts by ensuring timely revenue collection and following up on leads.
This is a telesales position so dialling and calling clients is Key! you will be set KPI's and call rate targets by the Head of Sales and Global Revenue Director. Approx this will be 100 dials per day.
You will be collaborating closely with Informa Connect's production, sales, and marketing teams to ensure sales activities align with wider business goals.

Qualifications

What We Offer:
•   Full and extensive training into the world of events and sales.
•   Competitive commission schemes.
•   Opportunities for global travel on occasions to attend and support our events.
•   A dynamic, hybrid working environment from our Blackfriars Offices
•   The chance to work with a collaborative team in an international company.

Who We’re Looking For:

A proactive, resourceful individual with exceptional organisational skills.
Strong communication skills with a customer-focused approach.
Someone who is comfortable cold calling as this is a telephone based position
Someone comfortable working in a fast-paced sales environment, with the ability to identify and act on cross-selling opportunities.

If you are driven by results and are ready to take on the challenge of managing delegate relationships in a growing global business, we want to hear from you!

Additional Information

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

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More about this job

Responsibilities

The Associate Delegate Relations Manager is responsible for generating revenue by selling delegate places for large-scale events, conferences, and training courses. This role involves identifying cross-selling opportunities and maintaining high call volumes to meet sales targets.

Requirements

The ideal candidate is a proactive and resourceful individual with strong communication skills and a customer-focused approach. Candidates must be comfortable with cold calling and working in a fast-paced, target-driven sales environment.

Skills

Sales
Telesales
Cold calling
Lead follow-up
Revenue generation
Cross-selling
Communication skills
Organizational skills
Time management
Result-oriented
Event sales

Benefits

Commission schemes
Health insurance
Vision insurance
Dental insurance
401k match
Parental leave
ESPP
Paid time off
Birthday leave
Volunteer days
Mental health support
LinkedIn Learning access
Mentoring platforms

Visa sponsorship

Not detected in the job text

Keywords

Sales
Telesales
Events
Conferences
Cold calling
Revenue generation
Cross-selling
KPIs
Lead management
Hybrid work
Customer service
Business development
Training solutions
Digital platforms
Trade shows
Networking

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