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Added 12 mins ago
IC
Sales Director
ifinance Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Direct Reports: National Business Development Manager (BDM) Team
Added 27 mins ago
PROJECT LEAD TRANSPORTATION SERVICES
City of Toronto
Toronto, ON
Reporting to the Senior Project Manager of Streetlighting, the Project Lead is accountable for the delivery of the Street Lighting Agreement and Pedestrian Scale Lighting operations and…
Added 27 mins ago
FC
Shop Manager
FLINT Corp.
Alexis Whitecourt 232, AB · Whitecourt, Alberta
- Full-time
As a Shop Manager, you will utilize your 3+ years of experience managing in a fabrication or manufacturing environment to ensure safe and efficient operations of the fabrication shop. You…
Added 41 mins ago
A
Project Manager - Data Center
Arcadis
Toronto, ON
- Full-time
We are looking for an experienced Data Center Project Manager to join our dynamic team at Arcadis, Inc. The ideal candidate will have a strong background in architecture and project…
Added 41 mins ago
AG
Senior Manager, Growth
Adelphi Group
Toronto, ON
- Full-time
6+ years of relevant experience in project management, account management, business development coordination, marketing or related roles, ideally within media, advertising, consulting or…
Added 41 mins ago
TT
Assistant Store Manager Winners North Heartland
The TJX Companies, Inc.
Mississauga, ON
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 41 mins ago
T&
Finance Manager, Financial Accounting & Reporting
Turner & Townsend
Toronto, ON
- Full-time
We are seeking a highly skilled & experienced Manager - Finance & Reporting to join our team in Toronto, Canada office.
Added 57 mins ago
Safety & Wellbeing Coordinator
Hilton Food Group Plc
Brantford, ON
Safety & Wellbeing Manager is responsible for partnering with managers and
Added 57 mins ago
Director of Service (Contact Centre)
Metergy Solutions
Toronto, ON
…will lead three direct reports: the Call Centre & Training Manager, Vendor Manager and WFM…
Added 57 mins ago
CS
Loans Interviewer / MSR, Mobile
Community Savings Credit Union
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
Pursues deposit and loan growth and capitalizes on business development opportunities by promoting and cross-selling the services of the Credit Union, promoting and participating in branch…
Added 57 mins ago
R
Transaction Processing Administrator
RBC
Toronto, ON
- Full-time
Pre-screen, prepare, and input financial and non-financial transactions (account setups, address changes, redemptions, purchases, switches, direct trades, and wire orders) by standard…
Added 1 hour ago
NM
Parts Lead
Nelson Motors and Equipment
Oxbow, SK
- Full-time
…support department sales goals. Working closely with the Parts Manager, you will help keep the department organized, customer-focused, and operating safely while coaching and supporting…
Added 1 hour ago
OR
Senior Quality Control Specialist
OSL Retail Services
Mississauga, ON
- $65,000 to $75,000 CAD / year
- Full-time
Identify field quality issues/inquiries and report findings to the QC Manager, Company HQ, and factory for resolution
Added 1 hour ago
IS
Customer Care Representative - UPL
Information Services Corporation ISC
Stratford, ON · Toronto, ON
- Full-time
…with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights…
Added 1 hour ago
GT
Regional Sales Manager, Alliance (Prairies)
Groupe Touchette
Edmonton, AB
- Full-time
Establish weekly touchpoint sessions with each Retail Development Manager to review goals, action plans, and follow-up items.
Added 1 hour ago
GT
Gestionnaire régional des ventes, Alliance (Quebec) / Regional Sales Manager, Alliance (Quebec)
Groupe Touchette
QC · Ville Saint-Laurent, QC
- Full-time
Establish weekly touchpoint sessions with each Retail Development Manager to review goals, action plans, and follow-up items.
Added 1 hour ago
G
Cost Assurance Specialist/ Cost Manager
Gleeds
Toronto, ON
- Full-time
We are seeking a Cost Assurance Specialist/Cost Manager to support one of our major infrastructure projects in Canada. This role will provide commercial, financial, cost management and cost…
Added 1 hour ago
Partnerships Manager
Infrastructure Ontario
Toronto, ON
…services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province…
Added 1 hour ago
EU
Supervisor Customer Care & Billing
Enwin Utilities
Windsor, ON
- Full-time
Reporting to the Manager Customer Care, the successful applicant will be responsible for the daily efficient and effective operations of the Customer Service Centre (including Switchboard…
Added 1 hour ago
R
Client Advisor
RBC
St. Marys, ON
- Part-time
…capabilities, you can build a great career with us as a future Account Manager/Banking…
Added 2 hours ago
ÉN
Commercial Manager
Énergie NB Power
Fredericton, NB
- $102,717 to $141,097 USD / year
- Full-time
As part of the Mactaquac Life Achievement Project, the Commercial Manager is responsible for leading and managing the end-to-end commercial functions of the project, ensuring the effective…
Added 2 hours ago
AC
Sales Manager
AirlinePros Canada
Montreal, QC
- Full-time
As Sales Manager you’ll be responsible for the planning and delivery of airline sales revenue, ensuring it aligns with each airline’s objectives and sales plan.
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Brampton, ON
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
BE
Controller
BluMetric Environmental Inc.
Ottawa, ON
- Full-time
…process. The Controller will provide leadership, guidance, and development to a team, while driving process improvements and maintaining effective financial controls. This is an existing…
Added 3 hours ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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