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Added 3 mins ago
CO
Growth Coordinator
City of Saint John
Saint John, NB
- Full-time
…for the City of Saint John. Housed within the Development and Community Services area of the City of Saint John and under the direct supervision of the Growth Manager, the Growth…
Added 3 mins ago
EC
Profit Centre Manager
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Vancouver, BC
- $70,000 to $80,000 CAD / year
- Full-time
Our purpose is to help build stronger communities by delivering the products, expertise, and service that support critical systems in residential, commercial, industrial, and infrastructure…
Added 3 mins ago
CO
Warming Centre Cleaner
Christie Ossington Neighbourhood Centre
Toronto, ON
- $28.8 CAD / hour
- Temporary
Christie Ossington Neighbourhood Centre (CONC) is a multi-service community organization supporting individuals and families through shelter, housing, food security, and community-based…
Added 3 mins ago
RP
Leasing Consultant-Odenak
Rhapsody Property Management Services
Ottawa, ON
- $45,000 to $50,000 CAD / year
- Full-time
…Ottawa built to provide residents with a meaningfully integrated…
Added 3 mins ago
NC
Facilities Coordinator (26-43)
Northern College of Applied Arts and Technology
Timmins, ON
- Full-time
…learning spaces, whether they be our students, employees or community members. We believe in investing in those who invest in us, constantly working to build a collaborative and friendly…
Added 3 mins ago
MU
PC CONSULTANT III (BAND LEVEL 7)
Memorial University, Newfoundland and Labrador
St. John's, NL
- Full-time
…Falls-Windsor and Gander, with reporting responsibilities to the Manager of Collaboration and Service Delivery at the OCIO on the St. John’s campus, as well as the BScN Program Coordinator…
Added 3 mins ago
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In Store Bakery - Baker PT OVERNIGHTS
Sobeys
Burlington, ON
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 3 mins ago
S
Meat & Seafood - Part Time Meat Cutter - OVERNIGHTS
Sobeys
Burlington, ON
- Part-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 3 mins ago
S
In Store Bakery - Clerk Department Second Bakery
Sobeys
Moncton, NB
- Full-time
Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…
Added 3 mins ago
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Dietary Aide Regular Part Time AgeCare Villa Forum-2
AgeCare
Mississauga, ON
- Part-time
As a Dietary Aide at AgeCare, reporting to the Director or Dietary Manager, you will play a key role in ensuring our residents enjoy a pleasant dining experience. You will assist with the…
Added 3 mins ago
SP
Manager, Academic Programs, Simulation and Skills
Seneca Polytechnic
Toronto, ON · North York, ON
- Full-time
We are seeking a Manager, Academic Programs, Simulation and Skills to join our School of Nursing team to provide day-to day coordination and management of the simulation and skills labs for…
Added 3 mins ago
UC
Manager, Remote Services
Ukrainian Credit Union Limited
Toronto, ON · Greater Toronto Area, Canada
- Full-time
UCU is seeking an experienced, forward-thinking Manager, Remote Member Services to lead our full-service virtual branch, delivering personalized financial services, expert guidance, and…
Added 3 mins ago
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Gainsight Administrator
Braze
Toronto, ON
- Full-time
Partner cross-functionally: Work with the CX Business Systems Analyst / Technical Project Manager team and CX Operations, who gather and shape requirements, and provide the…
Added 3 mins ago
FU
Legal Advocate
First United Church Community Ministry Society
Vancouver, BC
- Full-time
Communicate with numerous government agencies, social service agencies, housing providers, other community legal assistance organizations and individual lawyers to advocate for clients.
Added 3 mins ago
FB
Income Verifier
Fairstone Bank
Vancouver, BC
- Full-time
Join Eden Park as an Income Verifier, reporting to a manager, and be part of our talented and growing team!
Added 3 mins ago
S
Meat & Seafood - Cutter Meat - OVERNIGHTS
Sobeys
Burlington, ON
- Full-time
Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community.
Added 3 mins ago
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LensCrafters - Licensed Assistant Manager - #941 Guelph ON
LensCrafters
Guelph, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 3 mins ago
DC
Power BI & Power Platform Administrator
Dasro Consulting Inc.
Calgary, AB
- Contract
…established Center of Excellence (CoE) and citizen development…
Added 3 mins ago
S
In Store Bakery - Full Time Baker -OVERNIGHTS
Sobeys
Burlington, ON
- Full-time
Provide customers with friendly and professional service. Under the direction of the Bakery Manager, prepare baking products for customer purchases. Actively contribute to an environment of…
Added 4 mins ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Ajax, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Merchandiser, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Ottawa, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Merchandiser, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Niagara Falls, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 mins ago
SD
Front Store Manager, Salaried Full Time Flexible Shifts
Shoppers Drug Mart
Ancaster, ON
- Full-time
The Front Store Manager (FSM) is responsible for managing the overall Front Store’s performance. The Front Store includes all areas of the store, including cosmetics, excluding Pharmacy.…
Added 4 mins ago
SD
Beauty Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Always put the Customer first and provides superior customer service

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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