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Intermediate Data Support Analyst
AGF Management
Toronto, ON
- Full-time
…system/process improvements. The individual will work with the Manager, Investment Operations, Data Support to support business partners and external parties on all processes relating to…
Added 2 mins ago
Assistant Branch Manager
Money Mart
Parksville, BC
…more than 40 years, we've committed to helping consumers and business owners access the money they need when they need it most, meeting people where they are and helping close the gap…
Added 2 mins ago
TW
Senior Manager, Planning
The Warrington Group Inc.
St. Stephen, NB
- Full-time
As Senior Manager, Planning, you'll take on a newly created position focused on strengthening Ganong's Integrated Business Planning (IBP) processes, overseeing production planning, and…
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Manager, Program Controls
Seaspan
North Vancouver, BC
- Full-time
…forecasting, performance reporting, and program metrics. The Manager also supports the development of Control Account Managers (CAMs) through training, coaching, and process improvement…
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Senior Financial Controller/Manager
Umicore
Markham, ON
Prepare and analyze internal financial reports and provide meaningful recommendations to support business decisions.
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Planner
Hatch
Mississauga, ON
…better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly…
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Co-op Student Engineering
Gibson Energy
AB · Calgary, AB
Reporting to the Manager Operations Engineering, the Engineering Student will support several engineering functions providing technical engineering support to Gibson Commercial and…
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Senior Operations Associate
The Canada Life Assurance Company
London, ON
Reporting to the Associate Manager of Administration, you will be responsible for accurate and timely processing of financial and non-financial transactions for our clients' mutual fund…
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Identity and Access Management (IAM) Operations Manager
The Canada Life Assurance Company
Toronto, ON
The Manager, IAM Access Operations leads enterprise Identity and Access Management operations while driving identity security strategy, control effectiveness, and cyber resilience. The role…
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RQ11255 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
development of test plans, test scripts and test cases and executing these
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Store Manager
Pandora
ON · Cookstown, ON
- Full-time
We Dream! Pandora is fostering growth and crafting opportunities to support the business needs which learning and development programs, continuous feedback, LinkedIn learning, tuition…
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Senior Demand Planner - Service Parts
Olympus Corporation of the Americas
Richmond Hill, ON
Own demand forecasts for service parts using historical consumption, installed base, repair trends, product lifecycle status, and business inputs.
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Senior Financial Analyst – FP&A, Fuel
Alimentation Couche-Tard
Laval, QC
- Internship
Reporting to the Senior Manager, Fuel Finance, you will deliver accurate financial insights, improve reporting, and contribute to the development of planning and performance management…
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Manager, IT Infrastructure
SGI
Regina, SK
- $109,052 to $145,411 CAD / year
- Full-time
We're looking for a Manager, IT Infrastructure to provide strategic leadership and operational oversight for our infrastructure environment, ensuring the reliability, performance, and…
Added 2 mins ago
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Portfolio Manager
Purpose Advisor Solutions
Toronto, ON
- Full-time
…next decade of that relationship. We're hiring the Portfolio Manager who owns that decision - and owns turning it into new…
Added 2 mins ago
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Project Manager – Hazardous Materials / Occupational Hygiene
Skyline Recruitment Ltd
Toronto, ON · Greater Toronto Area, Canada
- $75,000 to $100,000 CAD / year
- Full-time
Job Title: Project Manager – Hazardous Materials / Occupational Hygiene
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Senior Project Manager / Senior Consultant, Stakeholder Management
Turner & Townsend
Toronto, ON
- Full-time
As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:
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Regional Market Development Manager (Canada)
MONAT Global
Toronto, ON
- Full-time
As a Regional Market Development Manager, you will serve as a strategic business partner to our independent Market Partners, helping them grow sustainable businesses through leadership…
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Program Management Office Analyst
Alquemy Search & Consulting
Toronto, ON
- Full-time
…(PMO) and IT Projects Administration by working with internal business units, infrastructure teams, and external…
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Senior Information Management Specialist
Akkodis
Toronto, ON
- Contract
…organizational requirements and at the discretion of the Hiring…
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Field Sales Representative
ALLDATA
Sherbrooke, QC
- $50,000 to $125,000 CAD / year
- Full-time
As an ALLDATA Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with…
Added 2 mins ago
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Program Manager-Retail Banking
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has a current vacancy for "Program Manager-Retail Banking"
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Field Sales Representative
ALLDATA
Longueuil, QC
- $50,000 to $125,000 USD / year
- Full-time
As an ALLDATA Business Solutions Manager, you will plan, execute, and manage the strategic sales activities needed to drive success within your assigned territory. You’ll work closely with…
Added 2 mins ago
SK
Quality Assurance Manager
Sunflower Kitchen Inc
Toronto, ON
- Full-time
Company Description Sunflower Kitchen Inc. is a family-owned business dedicated to creating delicious, wholesome, ready-to-eat dishes for individuals and families. The company focuses on…
Added 2 mins ago
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Demand Planner
Olli Brands Inc.
Toronto, ON · Etobicoke, ON
- Full-time
The role sits in Operations, reporting to the [Operations Manager], and drives the planning lane across six lanes - Commercial, Planning, Purchasing, Inventory Control, Production and…

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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