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Added 13 mins ago
Senior Manager, Community Affairs - Alberta
Bell
Calgary, AB
…Manager, Community Affairs, to serve as Bell AI Fabric's strategic representative in the communities where we develop, construct, and operate our data centre campuses. This is not solely a…
Added 14 mins ago
PA
Customer Service Representative, Parts Wholesale (Parts Wholesale GTA)
Performance Auto Group
Brampton, ON
- Full-time
…Performance Auto Group! We are currently seeking a Customer Service Representative (CSR) to join our Parts Wholesale…
Added 28 mins ago
D
Manager, Sales Development Representative, Akai | Global
Deel
Canada
- Full-time
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With…
Added 29 mins ago
C
Inside Sales Representative- Mississauga, ON
CooperCompanies
Mississauga, ON
- Full-time
…CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do…
Added 29 mins ago
PI
Estimator
PMco Inc
Dartmouth, NS
- Full-time
As a key member of the team, the Estimator will manage the tender process from initial invitation through submission and project handover, developing accurate cost estimates while…
Added 29 mins ago
SC
Supervisor Central Administration
Sydney Credit Union
Sydney, NS
- Full-time
Internal Posting – Applicants must be a current member of United Steelworkers Union local 1064
Added 59 mins ago
NF
District Sales Manager- Calgary
Neo Financial
Calgary, AB
- Full-time
…within your district, including facilitating large-scale sales representative onboarding sessions during mall launches and delivering ongoing company and product training to both Store…
Added 59 mins ago
RJ
Client Service Coordinator/Administrative Assistant
Raymond James Ltd.
Waterloo, ON
- Full-time
…point of contact for clients. The ideal candidate has strong experience in financial services administration - preferably within CIRO environment - and brings a proactive, detail-oriented…
Added 59 mins ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Moosomin, SK
- Part-time
Ability to work independently and as a member of a multi-disciplinary team
Added 59 mins ago
T
Full Time Sales Representative Koodo | Metrotown
TELUS
Burnaby, BC
- Full-time
Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
Added 59 mins ago
Sales Representative - Uniform
Cintas
Kawartha Lakes, ON · Lindsay, ON
That is why we are seeking a goal-oriented, motivated, and energetic Sales Representative to join our growing Outside Sales team. This role provides our customers with solutions to their…
Added 59 mins ago
Licensed Practical Nurse - Long Term Care
Nova Scotia Health and IWK Health
Windsor, NS
Experience with Alzheimer's and other related Dementias an asset
Added 1 hour ago
FT
Service Writer/Inside Sales Representative
Fountain Tire
Terrace, BC
- Other
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy many great benefits:
Added 1 hour ago
NF
District Sales Manager - Calgary
Neo Financial
Calgary, AB
- Full-time
…within your district, including facilitating large-scale sales representative onboarding sessions during mall launches and delivering ongoing company and product training to both Store…
Added 1 hour ago
Studio Coach - Carbonear, NL
Weight Watchers
Burnaby, BC
…technology, and human connection. With more than 60 years of experience, Weight Watchers is the most studied commercial weight management program in the world, delivered through its No. 1…
Added 1 hour ago
CN
Operations Specialist, Recycle Fuel Fabrication Laboratories (RFFL)
Canadian Nuclear Laboratories
Chalk River, ON
- Full-time
Providing technical oversight and serving as the facility operations representative as required.
Added 1 hour ago
S
Engineer, Generation Construction Sustainment (ENG)
SaskPower
SK · Saskatchewan, Canada
- Contract
…implementation of capital projects on SaskPower Generation sites. As a member of SaskPower’s management team, this position is responsible for overseeing generation construction to ensure…
Added 1 hour ago
RS
Warehouse Lead Hand - Weekend Shift
Ryder System, Inc.
Cornwall, ON
- Full-time
Ability to work independently and as a member of a team
Added 1 hour ago
DC
Counter Sales Associate 2
Daikin Comfort
Markham, ON
- Full-time
…professional, skilled individual for our Customer Service/Inside Sales Representative position for our Branch Operations group. The CSR/ISR sells the organization’s products and services…
Added 1 hour ago
DC
Customer Service Representative/ Inside Sales Representative, Level 1
Daikin Comfort
Calgary, AB
- Full-time
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the…
Added 1 hour ago
Customer Service Representative
Kirmac Collision and Autoglass
New Westminster, BC
If you’re someone who enjoys helping others, communicates clearly, and takes pride in delivering a thoughtful, organized customer experience, we’d love to meet you.
Added 1 hour ago
YU
Construction Associate
York University
Toronto, ON
- Contract
…signatures and issuance. This position will act as the lead representative on smaller, less complex projects to ensure that contractors and consultants adhere to York University's health…
Added 1 hour ago
RS
Operations Management Trainee
Ryder Supply Chain Solutions
Hamilton, ON
- Full-time
Ability to work independently and as a member of a team, Required.
Added 1 hour ago
H
Nurse A - Registered Nurse General Duty Nurse
HealthCareersInSask.ca
Regina, SK
- Full-time
Demonstrates ability to work as a team member
Added 1 hour ago
Supervisor, Collection Operations (Waste Management)
Halton Region
ON

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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