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Added 11 mins ago
NS
Renal Assistant - Renal Dialysis
Nova Scotia Health Authority
Sydney Indian Reserve No. 28A, NS · Sydney, NS
- Internship
Reporting to the Renal Program Manager and working under the direction of a Registered Nurse or delegate, the Renal Assistant is responsible for assisting nursing staff with set up and…
Added 11 mins ago
NS
Human Resources Business Partner - People Services
Nova Scotia Health Authority
Yarmouth Indian Reserve No. 33, NS · Yarmouth, NS
- Full-time
…Business Partner and western zone Employee and Labour Relations manager the HRBP provides strategic human resources leadership and consultation to an assigned group of senior leaders and…
Added 11 mins ago
NS
Pharmacist Team Leader - Emergency
Nova Scotia Health Authority
Halifax, NS
- Full-time
Under the supervision of the Clinical Pharmacy Manager, the Pharmacist Team Leader in Emergency Medicine is accountable and responsible for ensuring safe and effective drug therapy for…
Added 11 mins ago
SJ
Admin Assistant CM 4M Medicine
St. Joseph's Health Centre, Toronto
Toronto, ON
- Full-time
This new and exciting position will be reporting to the Clinical Manager of 4M-Medicine. In addition, the position will be providing support to 4M-Medicine and other Medicine Units. This…
Added 11 mins ago
WC
Manager, Maintenance - Building Services & Capital Projects (2026-323-HHS)
WoodGreen Community Services
Toronto, ON
- Full-time
…leadership to Building Services staff and to assist the Housing Manager in developing maintenance programs, budgets, inventory and personal…
Added 11 mins ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
- Full-time
Transdev Canada is hiring a Maintenance of Rolling Stock Manager for our Brampton, Ontario location
Added 12 mins ago
C
Private Banking Associate
CIBC
London, ON
- Full-time
Administrative Support – Assist the Client Service Manager in rolling out special marketing or client events, and ensure the marketing material is current. Carry out a range of activities…
Added 12 mins ago
Manager, Royalty (Finance and Accounting)
Electronic Arts
Vancouver, BC
…days on-site from an EA office and will report to the Senior Manager,…
Added 12 mins ago
TA
Stock Coordinator - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
- Part-time
Reporting to the Store Manager, the Part-Time Stock Coordinator keeps everything behind the scenes running smoothly. From staying on top of inventory to making sure the store is always…
Added 12 mins ago
TA
Sales Associate - Part Time
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
- Part-time
Reporting to the Store Manager, the Part-Time Sales Associate at ALDO is all about driving sales while creating a great in-store experience. You bring the energy, the style, and the…
Added 12 mins ago
Senior Manager, Change & Operational Readiness, Global Transaction Banking - Toronto
Scotiabank
Toronto, ON
…treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with…
Added 12 mins ago
GI
General Manager - Bayview Village
Gap Inc.
Toronto, ON
- Full-time
As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding…
Added 26 mins ago
TC
Maintenance of Rolling Stock Manager
Transdev Canada
Brampton, ON
- $115,000 to $145,000 CAD / year
- Full-time
Transdev Canada is hiring a Maintenance of Rolling Stock Manager for our Brampton, Ontario location
Added 26 mins ago
S&
Retail Operations Coordinator
Silk & Snow
Toronto, ON
- Full-time
The Retail Operations Coordinator will work closely with the Manager of Retail Operations and serve as the key point of contact for Silk & Snow stores, supporting operations, launches, and…
Added 26 mins ago
CO
Operations Support Supervisor
City of Nanaimo
BC · British Columbia, Canada
- Full-time
Ministry of Public Safety and Solicitor General Special Provincial Constable designation for document service.
Added 26 mins ago
IH
Senior Strategic Business Advisor
Interior Health Authority
BC · British Columbia, Canada
- Full-time
Supports the Manager in the review and development of contract processes for complex or new service delivery models to ensure that new processes are strategically appropriate.
Added 26 mins ago
A
Business Analytics Specialist, Temporary
Aviso
Vancouver, BC
- Temporary
We Care - You do the right thing for clients, partners and colleagues. You build trusted relationships, champion service excellence, and contribute to a culture where people feel valued and…
Added 26 mins ago
Sr. Service Technician
Super Micro Computer
Quebec, QC
Work with Technical Account Manager, Service Manager, and Product Manager to define service programs
Added 41 mins ago
AU
Undergraduate Academic Program Advisor, Faculty of Science and Technology
Athabasca University
Athabasca, AB
- $48,621.92 to $79,714.45 USD / year
- Full-time
…a post-secondary setting, preferably in advising or student service. Equivalent education and experience or a combination of these would be…
Added 41 mins ago
AE
Office Manager
Anova Exploration Corp.
Calgary, AB
- Full-time
Anova is seeking an Office Manager to run its head office in downtown Calgary. The Office Manager owns how the office works day to day, from reception and the building to vendors,…
Added 41 mins ago
IH
Physician Compensation Analyst | PIP Superuser
Interior Health Authority
Kelowna, BC
- Full-time
Provides data analysis using key data sources (physician compensation financial, fee for service revenue, population, clinical, organizational, and administrative) in response to Finance,…
Added 42 mins ago
GB
Senior IT Specialist
Gauthier Business Technologies
North Vancouver, BC
- $80,000 to $95,000 CAD / year
- Full-time
Partner with the Service Manager on resourcing and timelines
Added 42 mins ago
The Good Kitchen Department Manager
Goodness Me! Natural Food Market
Burlington, ON
Goodness Me! is currently seeking an experienced and customer-focused, full-time The Good Kitchen Department Manager for our Burlington store location.
Added 42 mins ago
Brampton- Maintenance Coordinator
Human Resources
Brampton, ON
Coordinate outsourced tire service and inventory billing
Added 42 mins ago
Elgin Mills - Traffic/Bin Spotter
Human Resources
Richmond Hill, ON
…positions, and a strong commitment to timely, cost-effective service are…

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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