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Added 7 mins ago
VH
RPN - Hospital Partnership Program (Toronto Central)
VHA Home HealthCare
Toronto, ON
- Part-time
VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they…
Added 7 mins ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Temporary
The hospital is currently seeking a Temporary Part-time Occupational Therapist to join their team. The position will act as a float, assigned, as required, to the various units within the…
Added 7 mins ago
RM
Occupational Therapist
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
The hospital is currently seeking a Temporary full-time Occupational Therapist to join their team. The position will act as a float, assigned, as required, to the various units within the…
Added 8 mins ago
C
Pre-Sales D365 / ERP Solutions Architect
Centrilogic
Canada
- Full-time
…managed services and cloud consulting partner. This role is a key member of the Centrilogic sales team whose primary purpose is to translate client business challenges into Centrilogic…
Added 8 mins ago
LF
Sales & Design Associate – Custom Framing
Le Frame Shoppe | Residential & Commercial custom framing
Dorval, QC
- Full-time
We are looking for a Sales & Design Associate to join our custom picture framing team. This is a customer-facing role for someone who combines a natural talent for design, sales,…
Added 8 mins ago
WU
Manager, Admissions (Schulich)
Western University
London, ON
- Full-time
…applicants. The role will provide coaching and training to their team, as well as comprehensive advice and support to various stakeholders. The Manager will work collaboratively to support…
Added 8 mins ago
L
7711-3rd Key(H)
Lids
Saskatoon, SK
- $16.2 USD / hour
- Part-time
…customers and occasional buyers alike. Our customers rely on our team to find and select products that represent their individuality, team pride, and personal style. Working in our retail…
Added 8 mins ago
UC
Payroll and Benefits Specialist
Universities Canada
Ottawa, ON
- $68,685 to $85,857 CAD / year
- Full-time
…innovation. Universities Canada advances the mission of our member institutions to transform lives, strengthen communities and find solutions to the most pressing challenges facing our…
Added 8 mins ago
GM
Engineering Manager - Major Mining Projects
G Mining Services / G Services Miniers
Brossard, QC
- Full-time
Oversee all engineering disciplines related to a major mining project: ore processing, tailings management, auxiliary service facilities, etc.
Added 8 mins ago
SG
Pharmacist
Solicitor General | Solliciteur général
Toronto, ON · Etobicoke, ON
- $82,877 to $103,617 CAD / year
- Full-time
As a valued member of the health care team, you will play an integral role in supporting patient care, medication management, and health outcomes in a unique clinical environment. This…
Added 8 mins ago
C
Gas Bar Supervisor - Eagle Butte (Highway #1)
Co-op
Dunmore, AB
- Full-time
South Country Co-op is seeking a customer-focused and team-oriented Full-Time Gas Bar Supervisor to join our team at the Eagle Butte Gas Bar located off of Highway #1 in Dunmore, Cypress…
Added 8 mins ago
A
Warehouse Associate
AirReps
Burnaby, BC
- Full-time
…(including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition…
Added 8 mins ago
GC
Full-time Housekeeping Supervisor
Great Canadian Entertainment
Toronto, ON
- Full-time
Provides input for team member performance objectives and evaluations
Added 8 mins ago
Physiotherapist, Rehabilitation Services
Nova Scotia Health and IWK Health
Halifax, NS
…and neurosurgery inpatients, including the Inpatient Rehab Team. The Physiotherapist works in collaboration with the interdisciplinary team, team leaders, as well as other interdisciplinary…
Added 8 mins ago
E
Representative - Customer Service
EECOL
Surrey, BC
- Full-time
Join a Team Where Your First Job is Just the Beginning. We believe in the power of our people’s success – and that every team member should have the opportunity to grow without limits.…
Added 8 mins ago
FS
BI Engineer
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury…
Added 8 mins ago
VC
Home at Last (HAL) Attendant - Part-time 0.5
VON Canada (Ontario)
South Bruce, ON · Grey Bruce, Ontario
- From $17.95 CAD / hour
- Part-time
Works in collaboration with other staff in a team approach to service delivery
Added 8 mins ago
E
Housekeeping Aide (CAS) Arbour Heights
Extendicare
Kingston, ON · Arbour Heights
- Part-time
…assessing candidate responses. These tools assist our recruitment team but do not replace human judgment - every application is reviewed by a member of our team to ensure thoughtful and…
Added 22 mins ago
P
Community Manager
Parkbridge
Medicine Hat, AB
- Full-time
…are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both…
Added 22 mins ago
AC
Financial Consultant
Assiniboine Credit Union
Ile des Chênes, MB · Winnipeg, MB
- Full-time
As part of a collaborative team of consultants within the credit union, Financial Consultant applies a solid understanding of financial products and strategies to offer clear, customized…
Added 22 mins ago
D
Business Development Specialist, Group Retirement Savings
Desjardins
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…in coordinating efforts across teams. Regular meetings with team members ensure alignment, progress tracking, and operational efficiency. Your ability to solve complex problems using deep…
Added 22 mins ago
SH
Nurse Clinician - Outpatient Adult Mental Health
Southlake Health Community
Newmarket, ON · Southlake Health
- Full-time
Southlake Health is fully committed to a culture of belonging and an inclusive environment that encourages every team member to lead within their role, generate innovative ideas that…
Added 38 mins ago
MD
Supervisor, Family Health Benefit Policy and Programs - Human Services Supervisor 3
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
This position manages staff whose work spans grants and contracts, policy development, program design, and community/member engagement as it relates to family health programming, and…
Added 38 mins ago
RM
Supervisor, Centralized Scheduling
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You…
Added 38 mins ago
C&
Accident Benefits Adjuster (Contract)
Crawford & Company
Toronto, ON
- Full-time
As a member of the WorkForce Advantage team, you will join our talent roster and may be matched with client contracts based on your availability, experience, and fit. You will remain an…

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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