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préposé(e) aux services – Syndiqué | Funeral Attendant - Union
Service Corporation International
Longueuil, QC
- Full-time
A Funeral Attendant reports to the Location Manager and is responsible for assisting with all funeral home and cremation related duties. Other general duties include meeting the general…
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Consumer & Market Intelligence Manager
Nestlé Nespresso SA
Montreal, QC
- Full-time
Job title: Consumer & Market Insights Manager
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Senior Manager - Senior AI Architect
Toast
Montreal, QC
- $103,000 to $190,000 USD / year
- Full-time
Toast is recruiting on behalf of one of the world’s largest professional services firms for a Senior Manager, Senior AI Architect based in Montreal. With more than 10,000 people across…
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Postdoctoral Research Fellow
The University of British Columbia
Vancouver, BC
- Full-time
…systematic review activities and/or guideline activities is an…
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Maintenance Mechanic
Dalhousie University
Halifax, NS
- Full-time
Reporting to the Trade Supervisor and/or Manager, the incumbent will perform duties associated with carrying out preventive maintenance (PM), inspections, diagnostic testing and repairs to…
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Fuel Pricing Manager
Calgary Co-op
Calgary, AB
- Full-time
Calgary Co-op is looking for a Fuel Pricing Manager to own the pricing strategy for our retail petroleum network. In this high-visibility role, you will make timely, data-driven decisions…
Added 16 mins ago
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Talent Acquisition Coordinator
Trulioo
Remote, Canada
- $60,000 to $70,000 CAD / year
- Full-time
- Remote
High school diploma or equivalent required; post-secondary education in Human Resources, Business, or a related field is an asset
Added 30 mins ago
NH
Pharmacy Technician - Pharmacy (Permanent Part-Time)
Northumberland Hills Hospital
Cobourg, ON
- Part-time
Reporting to the Manager of Pharmacy, as part of a multi-disciplinary team, the Pharmacy Technician is responsible for duties within the scope of practice as outlined below.
Added 30 mins ago
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Shop Foreperson
Nelson Motors and Equipment
Avonlea, SK
- Full-time
As a working Shop Foreperson, you'll collaborate closely with our Service Manager, Service Writer, and Service Technicians to maintain a high performing, efficient, customer focused service…
Added 30 mins ago
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Social Media Marketing Specialist
Big Box Outlet Store
Abbotsford, BC
- Full-time
This role will report to VP Sales with a dotted line to Manager, Retail Support & Services, and it will be a Full-time, 40-hour-per-week role. Based at the Abbotsford, BC office, with…
Added 31 mins ago
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Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
…meaningful problems. This is where you come in, as a Project Manager, you'll drive a variety of high-impact operational and investment projects across Article, from product…
Added 31 mins ago
Marketing Coordinator, Consumer Shows
Blue Ant Media Inc.
Toronto, ON
…events. In addition, you will work closely with the Marketing Manager, Show Directors, and our Creative, Data and Communications teams to keep campaigns moving and marketing deliverables on…
Added 31 mins ago
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Sr. Engineer, Mine Closure
Burgundy Diamond Mines
Yellowknife, NT
- Full-time
Added 31 mins ago
CO
Team Lead, Fleet Services
City of Beaumont
Beaumont, AB
- $90,750.4 to $118,393.6 CAD / year
- Full-time
Are you a hands-on leader with experience in fleet maintenance, heavy-duty equipment, asset management, and team supervision? The City of Beaumont is seeking a Team Lead, Fleet Services to…
Added 45 mins ago
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Hybrid Caretaker
Cleantech Service Group
New Westminster, BC
- $3,160 CAD / month
- Full-time
Property Manager Relations: Maintain consistent communication with the property manager to ensure the building is secure, well-maintained, and operating smoothly. Conduct chemical checks…
Added 45 mins ago
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Electronic Assembler
MISTRAS Group
AB · Calgary, AB
- Full-time
Utilize proprietary software to perform diagnostics, basic programming, or verification tests.
Added 1 hour ago
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Accounting Manager
Robert Half
Vancouver, BC
- Full-time
Familiar with ERP systems (e.g., Oracle, SAP, Microsoft Dynamics 365). Experience using Dynamics 365 Business Central ERP software is an asset.
Added 1 hour ago
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Project Manager
Article
Vancouver, BC
- $92,000 to $107,000 CAD / year
- Full-time
…meaningful problems. This is where you come in, as a Project Manager, you'll drive a variety of high-impact operational and investment projects across Article, from product…
Added 1 hour ago
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IT Infrastructure Project Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
As an IT Project Manager, you will be responsible for planning, executing, and delivering projects focused on aligning global and local technology strategies for IT Infrastructure (Servers…
Added 1 hour ago
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IT Internal Auditor
Husky Technologies
Bolton, ON
- Full-time
…You will be part of a global team and report to the Senior Manager; IT Audit located in Bolton. The Senior Manager, IT Audit reports to the VP, Internal Audit, who reports to the Audit…
Added 1 hour ago
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Laboratory GxP Systems Specialist II
Replimune
Montreal, QC
- Full-time
Experience with viewLinc, Empower, SoftMax Pro GxP, PharmSpec, BlueMountain Regulatory Asset Manager, LIMS, QuantStudio Design and Analysis software, and / or JMP software.
Added 1 hour ago
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Accountant
Aramark Canada
Mississauga, ON
- Full-time
Reconciles and analyzes Balance Sheet accounts on a monthly basis at the component level. Identifies and resolves Account Receivable, Capital Asset and Contract accounting issues.
Added 1 hour ago
HT
A/P Administrator
Husky Technologies
Bolton, ON
- Full-time
…on-site position. You will report to the Shared Services AP Manager and will work as part of a team in a fully automated, full-cycle accounts payable role. If you are a people-person who…
Added 1 hour ago
Manager, Business Risk Management Data Visualization, International Banking - Toronto
Scotiabank
Toronto, ON
…Business Risk Management to leverage data as an enterprise asset. Designs, creates, deploys, and evolves data visualization and analytics platforms in support of strategic initiatives,…
Added 1 hour ago
GE
Dispatcher
GFL Environmental Inc.
AB
- Full-time
…day-to-day service challenges. Utilizing GFL’s proprietary software, you will track productivity, log critical service data, and collaborate cross-functionally with sales, operations, and…

Information Services Corporation ISC

Customer Care Representative - UPL

Stratford, ON, Canada
Toronto, ON, Canada

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. · Full-time

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Job details

Pay: Salary Range: The annual salary for this position ranges from $36,750 - $44,750.
Job type: Full-time
Posting language: English
Posted: Oct 26, 2026

Original job description

Company Name:

Credit Risk Management Canada Ltd.

Location: Stratford OR Etobicoke ON

Status: Temporary full-time Vacancy for up to 1 year

Hybrid: This position is eligible for a hybrid work arrangement consisting of both in-office and remote work.

Salary Range: The annual salary for this position ranges from $36,750 - $44,750. Exact compensation may vary based on qualification, experience, and education

Job Close Date: November 6, 2026

We are UPLevel, a supporting business provider that delivers services of customer care, member care, financial care, collateral management, and growth care which provides outbound support, due diligence, and document processing services. We enjoy a daily goal of surprising clients with best-in-class performance and better service than they imagined for themselves and their customers – one conversation at a time.

We are looking for a Temporary Customer Care Representative to help grow our business and contribute to our future.

In this opportunity, you will play a key role in supporting customers with accounts under 60 days delinquent by helping them find solutions and maintain their accounts in good standing. In this first-party collections role, you’ll communicate with customers by phone and email, arrange payments, update account information, and ensure timely follow-up. Reporting to the Manager, Debt Recovery, other highlights include:

Communicating with customers using email and phone calls.
Sending and receiving various documents to update accounts.
Finding solutions and arranging payment(s).
Meeting call and collection targets on a weekly basis.
Completing skip tracing tasks as needed.
Communicating with clients on updates with accounts.

What you’ll need:

1–2 years of administrative or customer service experience is an asset, but not required
Bilingualism in French and English is an asset
Strong communication skills, both verbal and written
Ability to multitask and manage competing priorities
Comfortable using computer software such as Microsoft Office, softphone applications, and CRM systems

What we offer:

At ISC, we believe in progress with purpose and are proudly certified as a Great Place to Work. We’re committed to creating a supportive, inclusive, and engaging environment where people can thrive. Here’s what you can expect when you join our team:

We believe in progress with purpose.

Innovative technology
A record of sustainable growth,
Investment in diversifying lines of business

We support your growth.

Career development and internal growth opportunities
Education support to help advance your skills
Opportunities to contribute to meaningful, high-impact work

We care about people.

A supportive, inclusive workplace built on trust and collaboration
Recognition programs that celebrate contributions and achievements
A hybrid work schedule that supports work–life balance

A little more about us:
UPLevel is a subsidiary within ISC. ISC is the leading provider of registry and information management services for public data and records. Throughout our history, we've excelled at delivering value to government, to industry and to our community. We are the partner of choice for governments and private sector organizations seeking solutions across the information management spectrum.

Help us deliver exceptional customer care, one conversation at a time. If this opportunity interests you, please apply by November 6, 2026. We would like to thank all candidates for their interest, however, only those selected to continue in the recruitment process will be contacted.

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More about this job

Responsibilities

The representative will support customers with accounts under 60 days delinquent by arranging payments and updating account information. They are also responsible for meeting weekly call and collection targets while maintaining accurate documentation.

Requirements

Candidates should have 1-2 years of administrative or customer service experience, though it is not strictly required. Strong verbal and written communication skills and proficiency with computer software like Microsoft Office and CRM systems are necessary.

Skills

Customer service
Communication
Debt recovery
Skip tracing
Microsoft Office
CRM systems
Softphone applications
Multitasking
Payment arrangement
Document processing
Administrative support

Benefits

Career development
Internal growth opportunities
Education support
Recognition programs
Hybrid work schedule

Visa sponsorship

Not detected in the job text

Keywords

Customer Care
Debt Recovery
Collections
Skip Tracing
Financial Care
Collateral Management
CRM
Microsoft Office
Softphone
Administrative
Hybrid Work
First-party collections
Document processing
Account management

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