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Added 11 mins ago
PT
Marketer
Platinum Trailers
St. Marys, ON
- $22 to $28 CAD / hour
- Full-time
Full-Time, Fully On-site, Monday to Friday, 7:00am – 4:00pm. This position requires regular collaboration with our sales, production, and management teams.
Added 11 mins ago
VB
Project & Shutdown Management Lead
Vale Base Metals
NL · Newfoundland and Labrador, Canada
- Full-time
As a Project & Shutdown Management Lead, you will lead projects ($10-15M annually) assigned by Project & Shutdown Superintendent including the management and co-ordination of all activities…
Added 11 mins ago
AI
Senior Oracle Database Administrator
Apptoza Inc.
Toronto, ON
- Contract
3.Lead database release automation| code reviews| and schema migrations across development| staging| and production environments 4.Monitor database application health| identify lock…
Added 11 mins ago
LI
Operations Coordinator
LOCAL INDUSTRIAL PARTNERS
Genelle, BC
- Full-time
Track operational costs and production performance.
Added 11 mins ago
VB
Analyst II, IT
Vale Base Metals
Sudbury, ON
- Contract
…and International operations. The successful candidate will lead and coordinate application projects and enhancements while supporting the ongoing reliability and effectiveness of…
Added 11 mins ago
VB
Lead Ground Control Engineer
Vale Base Metals
Sudbury, ON
- Full-time
Provide performance feedback to team members, mentor and lead team to ensure safe production behaviors are exhibited and take corrective action when necessary to address noncompliance.
Added 11 mins ago
WH
Director of Quality (QA & QC), Nuclear Manufacturing
Waterstone Human Capital
Niagara Falls, ON
- Full-time
Team: You will lead two functions, Quality Assurance and Quality Control, each run by a manager
Added 11 mins ago
M3
Senior Dimensional Engineer - Product Development
Metafold 3D
Toronto, ON
- Part-time
…collaborative product team, applying experience from real products and production environments to next-generation tolerance analysis…
Added 11 mins ago
Consultant Business Systems
HSBC Global Services Limited
Toronto, ON
…team that supports 45 sites. The total number of successful production releases surpass some of the biggest blue chip tech…
Added 11 mins ago
Principal Software Engineer - Agentic Engineering Platform
OpenTable
Toronto, ON
Identify consequential bottlenecks in how teams deliver software. Use data and direct observation to choose valuable problems, define success, and lead the work through adoption.
Added 11 mins ago
Principal Software Engineer - Agentic Engineering Platform
OpenTable
Toronto, ON
Identify consequential bottlenecks in how teams deliver software. Use data and direct observation to choose valuable problems, define success, and lead the work through adoption.
Added 11 mins ago
M
Manufacturing Engineer II
MiTek
Calgary, AB
- Full-time
Collaborating with all functional groups on all CPS and NPS programs, serving as a Direction Lead for Manufacturing Engineering Technicians and manufacturing production personnel on machine…
Added 11 mins ago
HM
Journeyman Machinist
Hawk Machine Works
Edmonton, AB
- Full-time
Hawk Machine Works Ltd - Edmonton are actively seeking a journeyman machinist with some lead hand experience for our busy machine shop in Edmonton.
Added 11 mins ago
L
Infrastructure Solution Architect
LotusFlare
Toronto, ON
- Full-time
3+ years owning infrastructure design and delivery in an architect or technical-lead capacity, in production AWS environments.
Added 11 mins ago
BG
Auto Body Parts Coordinator (Yellowhead Trail)
Boyd Group Services
Edmonton, AB
- Full-time
…in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career…
Added 26 mins ago
IO
Engineer, Design and Fabrication
Invest Ottawa
Ottawa, ON
- Full-time
Advise on design for manufacturability, material and process selection, tolerances, cost, and lead time, and explain trade-offs clearly to audiences without a fabrication background
Added 26 mins ago
VI
MS Dynamics CRM Architect
Veriday Inc.
Toronto, ON
- Contract
…leading delivery from solution design through implementation and production…
Added 26 mins ago
B
Senior Data Engineer (Databricks Focused)
BDO
Vancouver, BC · Mississauga, ON · Oakville, ON · Ottawa, ON · Toronto, ON
- Full-time
…data engineering, focusing on delivering scalable, secure, and production-grade data pipelines using Azure and Databricks. The successful candidate will also lead client engagements,…
Added 26 mins ago
B
Senior Data Engineer (Databricks Focused)
BDO
Calgary, AB · AB · Winnipeg, MB · Halifax, NS · Montreal, QC
- Full-time
…data engineering, focusing on delivering scalable, secure, and production-grade data pipelines using Azure and Databricks. The successful candidate will also lead client engagements,…
Added 26 mins ago
DI
Manufacturing Test - ATE and Bed of Nails Specialist
dcbel Inc
Montreal, QC
- Full-time
Reporting to the Lead Electronics Engineer, your role will be to design, develop, and deliver high-reliability bed‑of‑nails test fixtures and ATE interfaces optimized for robust, repeatable…
Added 26 mins ago
A
Professionnel en ingénierie de liaison MAP / Liaison Engineering MAP
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Concevoir rapidement des réparations sur la base d'une résistance/rigidité équivalente de la structure environnante dans un environnement piloté par un calendrier de production;
Added 26 mins ago
A
Flight Control System Certification Specialist / Spécialiste de Certification des Systèmes de Commandes de Vol
Airbus
Mirabel, QC · Montreal, QC
- Full-time
Vous ferez partie du contrôle de l’avion dont l’objectif est le développement, certification, soutien à la production, soutien en service des systèmes de commandes de vol et systèmes…
Added 26 mins ago
A
Production Supervisor *** Superviseur, production
Aliaxis
Edmonton, AB · CA - Edmonton - Plant (PVC)
- Full-time
As a Production Supervisor, you will lead manufacturing operations to achieve safety, quality, productivity, and cost objectives while supporting employee development and continuous…
Added 26 mins ago
IG
Production Supervisor *** Superviseur, production
IPEX Group
Edmonton, AB · CA - Edmonton - Plant (PVC)
- Full-time
As a Production Supervisor, you will lead manufacturing operations to achieve safety, quality, productivity, and cost objectives while supporting employee development and continuous…
Added 26 mins ago
M
Senior Design Engineer - Dampers
Multimatic
Markham, ON · Multimatic Technical Centre - South
- Full-time
…responsibility to develop dampers from concept through to high-volume production, ensuring the products meet performance, durability, manufacturability, and cost…

Infosys

Lead Consultant - IFS Cloud PSO functional

Calgary, AB, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant / Lead Consultant with strong techno-functional expertise in IFS PSO, IFS Field Service Management, and IFS Cloud to lead AMS delivery for a Canada-based client. The ideal candidate will act as a domain SME, bridge business and technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement cycles.

The role requires the ability to translate business needs into scalable IFS capabilities, provide hands-on configuration and troubleshooting, manage stakeholder expectations, and continuously improve field service operations, scheduling performance, mobile workforce enablement, and AMS governance

Required Qualifications:

Candidate must be located within commuting distance of Calgary, Alberta and willing to travel to client location on need basis.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Experience in Architecture/Design /Detailing of Processes and Problem Definition
Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
Should also understand the FSM processes/technologies and integration of the same with other downstream systems.
PoC ideation, creation and demonstration to client
Minimum 10 years of experience in IFS FSM Cloud & FSM legacy apps

Relevant IFS Experience:

IFS PSO and Scheduling Optimization

Configure and support planning and scheduling optimization aligned to field-service demand, resource capacity, appointment windows, travel constraints, skill matching, and business rules.
Analyze scheduling exceptions, dispatch outcomes, optimization performance, and operational constraints to recommend improvements for service delivery and workforce productivity.
Work with business users to validate scheduling rules, operational calendars, coverage models, and appointment-booking processes.

IFS Mobile work order:

Service app/Maintenance App
Mobile workflow configurations for Request task/work task, activity type/Work type
Survey configurations
Custom configurations such as Lobby, Custom fields, Page configurations etc..

Service Management: (Added advantage)

Service quotation to Order Process
Service request to Request task
Work order to work tasks for preventive maintenance
Service catalog configuration, Standard tasks
Resource group, resource id configuration for Person, person Group and Equipment
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
Company, Site, Customer, location, user and person setup.

Preferred Qualifications:

12–15 years of experience as an IFS PSO Cloud Consultant SME.
Deep understanding of IFS Cloud architecture, data model, configuration, and security.
Strong problem‑solving, analytical thinking, and troubleshooting skills.
Ability to manage multiple priorities, work independently, and deliver in fast‑paced environments.
Experience optimizing scheduling, routing, capacity planning, and workforce operations.
Strong communication skills (telephone, email, and face to face) and high customer orientation.
Experience in mentoring teams and driving quality standards.
IFS PSO Cloud certifications.
Lead Delivery for IFS PSO / Field Service Management with accountability for service quality, SLA adherence, issue resolution, and continuous improvement.
Own techno-functional analysis across service management, scheduling, mobile work order, supply chain touchpoints, integrations, configuration, data, security, and operational reporting.
Partner with client business SMEs, IT stakeholders, program managers, project managers, product owners, and offshore teams to shape solutions and deliver predictable outcomes.
Drive production-support triage, root-cause analysis, defect prioritization, enhancement assessment, release validation, and hyper-care support for business-critical processes.
Prepare functional specifications, solution options, design notes, configuration workbooks, test scenarios, cutover inputs, knowledge-transfer assets, and operational runbooks.
Identify opportunities to optimize scheduling, routing, capacity planning, workforce utilization, mobile adoption, support efficiency, and process controls.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead techno-functional delivery and AMS support for IFS PSO and Field Service Management, including solution design, configuration, integrations, production triage, release validation, and service-quality outcomes. Partner with client stakeholders and distributed teams to improve scheduling, routing, workforce utilization, mobile operations, and support processes.

Requirements

Requires at least 7 years of IT experience and at least 10 years of experience with IFS FSM Cloud and legacy applications; the preferred profile has 12–15 years as an IFS PSO Cloud consultant. Candidates need a bachelor’s degree or equivalent experience, deep IFS functional and technical expertise, and must be within commuting distance of Calgary and authorized to work in Canada without employer-sponsored immigration support.

Skills

IFS PSO
IFS Field Service Management
IFS Cloud
Scheduling Optimization
Mobile Work Order Configuration
Solution Architecture
Business Process Analysis
System Integration
Production Support
Root-Cause Analysis
Release Management
Capacity Planning
Workforce Optimization
Stakeholder Management
Team Mentoring

Visa sponsorship

Not detected in the job text

Keywords

IFS PSO
IFS Cloud
IFS Field Service Management
IFS FSM
IFS Workforce Management
Scheduling Optimization
Mobile Work Order
Service Management
Field Service
Utilities
Telecommunications
Configuration
Customization
System Integration
Solution Architecture
Business Process Analysis
Proof Of Concept
Appointment Scheduling
Resource Capacity Planning
Routing
Production Support
Incident Management
Problem Management
Change Management
Release Management
Root-Cause Analysis
AMS Governance
Data Model
Security
Hyper-Care Support

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