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Added 10 mins ago
PI
Director, Building Science and Resiliency
Pinchin in Canada
Richmond, BC
- $150,000 to $200,000 CAD / year
- Full-time
Lead and grow Building Science & Resiliency across British Columbia, with a priority on expanding our Building Envelope and Structural Engineering capabilities
Added 10 mins ago
R
Client Implementation Lead
RBC
Vancouver, BC · Toronto, ON · Montreal, QC
- Full-time
The Client Implementation Lead (cash management) role is your opportunity to become a critical member of the Implementation team, where you’ll drive exceptional client experiences for…
Added 25 mins ago
Director, Patient Access & Channel Strategy
Inctye
Montreal, QC · Ville St. Laurent, Quebec
Patient Support Programs will be at the heart of your mandate. You will lead their strategy and delivery, strengthen our distribution partnerships and develop our pharmacy and channel…
Added 25 mins ago
ES
Senior Business Analyst
eHealth Saskatchewan
SK · Saskatchewan
- $45.73 to $55.64 CAD / hour
- Full-time
This role supports the Business Application Services team by enabling the effective alignment of business needs and technology solutions across the organization. As a Senior Business…
Added 25 mins ago
AM
Senior Source Control Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…We are looking for a Senior Source Control Engineer to help lead the platform’s governance, security, and automation so that it can scale across the company without requiring the…
Added 26 mins ago
B
Director, Commercial Sales (New Logo Acquisition)
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Vancouver, BC
- Full-time
As Director of Commercial Sales focused on New Logos, you will lead a high-growth team dedicated to expanding Boomi’s market share at the forefront of the AI revolution. You will be the…
Added 26 mins ago
CS
PLM Data Migration Specialist
Cynet Systems
Montreal, QC
- $65 to $70 USD / hour
- Contract
…candidate will work closely with business units, the Migration Lead, the Global PLM Data Migration Team, and the external Data Migration Partner to ensure that all product and configuration…
Added 26 mins ago
CG
Functional Safety Engineer - Automotive Systems
CS GROUP - Canada
Montreal, QC
- Full-time
…in Automotive Functional Safety ISO26262 to join our dynamic team and contribute to the development of next-generation vehicles.The manager will be part of the CS project team and will…
Added 26 mins ago
A-
Development Team Lead
AMA - Alberta Motor Association
AB · Edmonton, AB
- Full-time
As our Agile Team Lead, Integrations, you’ll lead the Integrations team within Enterprise Architecture & Data, responsible for developing, supporting, maintaining, and enhancing the…
Added 41 mins ago
IF
Senior Developer
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
…As a Senior Developer, you will contribute within a System Team to evolving the technological foundations and practices that support development, operations, and delivery teams. You will…
Added 41 mins ago
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Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
Lead the development, upgrade, and maintenance of the MAGE application, aligning with evolving business needs and ensuring seamless integration with data infrastructure
Added 55 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
Reporting to the Software Delivery Manager, the Salesforce Technical Lead is responsible for leading a Salesforce delivery team in the design, development, testing, and release of scalable…
Added 55 mins ago
Lead Full Stack Engineer
Scotiabank
Toronto, ON
Project implementations and application integration
Added 1 hour ago
OP
Manager, Engineering and System Planning
Oshawa Power
Oshawa, ON
- Full-time
…communications systems and infrastructure. The Manager will lead a team responsible for delivering safe, reliable, cost-effective, and customer-focused solutions aligned with the Company’s…
Added 1 hour ago
CI
Manager, RF Systems Engineering
Calian in Space & Technology
Saskatoon, SK
- Full-time
We are looking for a Manager, RF Systems Engineering to lead an established engineering team responsible for RF systems, satellite ground-system solutions, In-Orbit Test (IOT) systems, and…
Added 1 hour ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
Lead the development, upgrade, and maintenance of the MAGE application, aligning with evolving business needs and ensuring seamless integration with data infrastructure.
Added 1 hour ago
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SCADA Engineer
Northland Power Inc.
Toronto, ON
- Full-time
…facilities. As part of the Technical Performance Management team, the role provides subject-matter expertise throughout the operating phase of the asset lifecycle, including…
Added 1 hour ago
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Senior Product Manager, Oncology
Takeda
Toronto, ON · CAN - Toronto Head Office
- Full-time
Lead Brand Strategy & Planning: Develop and implement integrated brand plans through effective cross-functional collaboration, ensuring strategic alignment across all stakeholders.
Added 1 hour ago
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Senior Consultant, Procurement Transformation
KPMG
Montreal, QC
- Full-time
We are looking for a senior analytical consultant who is versatile and results-oriented to join our Supply Chain Transformation team.
Added 1 hour ago
UO
Experienced Structural Analysis Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
…operations, and collaborate with other engineers to ensure the integration of plans, applying knowledge of NAVSEA requirements to assigned tasks, and acting as a lead for portions of the…
Added 1 hour ago
ES
Guidewire PolicyCenter Technical Lead
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Experience with enterprise application integration and API architecture.
Added 1 hour ago
FE
Senior System Specialist (Cloud)
Future Electronics
Kirkland, QC
- Full-time
As a senior technical lead, you will oversee cloud governance and provide expert-level support for our Azure VMware Solution (AVS) and Intune environments. You will play a functional role…
Added 1 hour ago
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Manufacturing Automation Manager/Team Leader
Ciena
Ottawa, ON · Quebec, QC
- $146,600 to $234,200 CAD / year
- Full-time
How you will make an impact: • Lead a manufacturing automation team responsible for developing, validating, and documenting high‑volume assembly processes for optical devices and modules
Added 1 hour ago
B
T&O Senior Data Analyst, Financial Data
BMO
Toronto, ON · FCP
- Full-time
…teams while driving data quality, data lineage, reporting, integration, and finance transformation…
Added 1 hour ago
IF
Data Solution Architecture Advisor
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Contribute to the success of initiatives by facilitating the management of timelines, scope, and budget, while identifying integration issues and proposing pragmatic solutions.

Infosys

Lead Consultant - IFS Cloud PSO functional

Mississauga, ON, Canada

$96,620 to $109,129 CAD / year · Full-time

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Job details

Pay: $96,620 to $109,129 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant / Lead Consultant with strong techno-functional expertise in IFS PSO, IFS Field Service Management, and IFS Cloud to lead AMS delivery for a Canada-based client. The ideal candidate will act as a domain SME, bridge business and technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement cycles.

The role requires the ability to translate business needs into scalable IFS capabilities, provide hands-on configuration and troubleshooting, manage stakeholder expectations, and continuously improve field service operations, scheduling performance, mobile workforce enablement, and AMS governance

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario and willing to travel to client location on need basis.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Experience in Architecture/Design /Detailing of Processes and Problem Definition
Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
Should also understand the FSM processes/technologies and integration of the same with other downstream systems.
PoC ideation, creation and demonstration to client
Minimum 10 years of experience in IFS FSM Cloud & FSM legacy apps

Relevant IFS Experience:

IFS PSO and Scheduling Optimization

Configure and support planning and scheduling optimization aligned to field-service demand, resource capacity, appointment windows, travel constraints, skill matching, and business rules.
Analyze scheduling exceptions, dispatch outcomes, optimization performance, and operational constraints to recommend improvements for service delivery and workforce productivity.
Work with business users to validate scheduling rules, operational calendars, coverage models, and appointment-booking processes.

IFS Mobile work order:

Service app/Maintenance App
Mobile workflow configurations for Request task/work task, activity type/Work type
Survey configurations
Custom configurations such as Lobby, Custom fields, Page configurations etc..

Service Management: (Added advantage)

Service quotation to Order Process
Service request to Request task
Work order to work tasks for preventive maintenance
Service catalog configuration, Standard tasks
Resource group, resource id configuration for Person, person Group and Equipment
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
Company, Site, Customer, location, user and person setup.

Preferred Qualifications:

12–15 years of experience as an IFS PSO Cloud Consultant SME.
Deep understanding of IFS Cloud architecture, data model, configuration, and security.
Strong problem‑solving, analytical thinking, and troubleshooting skills.
Ability to manage multiple priorities, work independently, and deliver in fast‑paced environments.
Experience optimizing scheduling, routing, capacity planning, and workforce operations.
Strong communication skills (telephone, email, and face to face) and high customer orientation.
Experience in mentoring teams and driving quality standards.
IFS PSO Cloud certifications.
Lead Delivery for IFS PSO / Field Service Management with accountability for service quality, SLA adherence, issue resolution, and continuous improvement.
Own techno-functional analysis across service management, scheduling, mobile work order, supply chain touchpoints, integrations, configuration, data, security, and operational reporting.
Partner with client business SMEs, IT stakeholders, program managers, project managers, product owners, and offshore teams to shape solutions and deliver predictable outcomes.
Drive production-support triage, root-cause analysis, defect prioritization, enhancement assessment, release validation, and hyper-care support for business-critical processes.
Prepare functional specifications, solution options, design notes, configuration workbooks, test scenarios, cutover inputs, knowledge-transfer assets, and operational runbooks.
Identify opportunities to optimize scheduling, routing, capacity planning, workforce utilization, mobile adoption, support efficiency, and process controls.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- $96620 to $109129

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead techno-functional delivery and AMS support for IFS PSO and Field Service Management, including solution design, configuration, integrations, production triage, release validation, and service-quality outcomes. Partner with client stakeholders and distributed teams to improve scheduling, routing, workforce utilization, mobile operations, and support processes.

Requirements

Requires at least 10 years of IFS FSM Cloud and legacy application experience, along with at least 7 years of IT experience and strong functional and technical expertise in IFS PSO, FSM/WFM, mobile work orders, and scheduling optimization. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be eligible to work in Canada without employer-sponsored immigration support and be within commuting distance of Mississauga.

Skills

IFS PSO
IFS Cloud
IFS Field Service Management
Scheduling Optimization
Mobile Work Order Configuration
Workforce Management
Solution Architecture
Application Configuration
Systems Integration
Production Support
Root-Cause Analysis
Incident and Problem Management
Release Management
Capacity Planning
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

IFS PSO
IFS Cloud
IFS Field Service Management
IFS FSM
IFS WFM
Scheduling Optimization
Mobile Work Order
Service Management
Field Service Management
Application Configuration
Solution Architecture
Process Design
Systems Integration
Production Support
Incident Management
Problem Management
Change Management
Release Management
Root-Cause Analysis
Capacity Planning
Routing Optimization
Workforce Utilization
Appointment Scheduling
AMS Governance
Data and Security
Operational Reporting
Utilities
Telecommunications
PoC Development
IFS PSO Cloud Certification

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