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Added 11 mins ago
AH
Registered Nurse - Acute Care and Obstetrics
Alberta Health Services
St. Paul, AB
- Part-time
…delivering high-quality, patient- and family-centered care while building lasting connections. This position offers the chance to practice to the full scope of your profession in a…
Added 11 mins ago
AH
Registered Nurse
Alberta Health Services
High River, AB
- Part-time
…accountability, systems thinking, creative thinking, communicating and building relationships, organizational and time management skills, interpersonal skills and intermediate level of…
Added 11 mins ago
TH
Flooring Sales Associate Part Time - 7226 Parry Sound
The Home Depot Canada
Parry Sound, ON
- Part-time
…department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool…
Added 11 mins ago
TH
Associé III, Ventes
The Home Depot Canada
Parry Sound, ON
- Part-time
…department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing, Seasonal and Tool…
Added 11 mins ago
S
Analyste commerciale // Business Analyst
SSENSE
Montreal, QC
- Full-time
Maîtrise de la rédaction, de l'optimisation et de la maintenance de requêtes SQL complexes à partir de zéro (y compris les jointures entre plusieurs tables, les agrégations et la…
Added 11 mins ago
NR
Certified Industrial Mechanic - Millwright
Niagara Region
ON · Niagara, ON
- Full-time
Perform a broad range of mechanical maintenance, repair, refurbish, installation, commissioning, and reliability activities on water and wastewater treatment, pumping, distribution, and…
Added 11 mins ago
BT
Administrative Assistant
Baker Tilly Canada
Windsor, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 11 mins ago
BT
Standards and Training Specialist
Baker Tilly Canada
Peterborough, ON
- Full-time
Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong…
Added 41 mins ago
B
HVAC/Refrigeration Technician - Critical Environment
BGIS
Borden, ON
- Full-time
…operating facility systems, performing preventative and corrective maintenance, routine services on facility mechanical and other systems for the assigned facility within the limits of…
Added 41 mins ago
AH
Registered Nurse
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
…Cross-training will take place over time, as a gradual capacity-building measure within the Unit. The RN's professional development will occur under the support and guidance of the…
Added 41 mins ago
AH
Registered Nurse - Unit 26/Pediatrics
Alberta Health Services
Red Deer, AB
- Part-time
…in organization and priority setting. Have strong skills in building commitment and trust with clients and co-workers. Work collaboratively with the inter-disciplinary team. Serve as a…
Added 41 mins ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Full-time
Each tenant has a bachelor apartment within the building, and onsite support provided by Cota's supportive housing team. Our comprehensive approach to supportive housing can greatly benefit…
Added 41 mins ago
AH
Registered Nurse - Designated Float
Alberta Health Services
Calgary, AB
- Temporary
…accountability, systems thinking, creative thinking, communicating and building relationships, organizational and time management skills, interpersonal skills and intermediate level of…
Added 41 mins ago
AH
Registered Nurse
Alberta Health Services
High River, AB
- Full-time
…thinking, facilitating creative thinking, communicating and building relationships. Using a person-centered approach, you will develop a care plan supporting the client/family to identify…
Added 41 mins ago
VS
Selling Associate-Pacific Centre
Victoria’s Secret & Co.
Vancouver, BC
- Full-time
Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
Added 41 mins ago
Sales Lot Attendant - Jim Pattison Lexus Victoria
The Jim Pattison Auto Group
Victoria, BC
Frequent walking throughout the dealership building and lot
Added 56 mins ago
Business Analyst - Commercial & Operations
Amrize
Paris, ON
…projects that matter - and build a career with a company that’s building North America - we want to hear from…
Added 1 hour ago
NC
Housing Support Worker
Neighbours Community Homes
Canada
- Full-time
Orient and welcome new tenants to their unit, building community, and services. Advise/educate tenants of their rights and responsibilities.
Added 1 hour ago
TY
Azure Operations Engineer
Test Yantra
Toronto, ON
- Full-time
5-10 years of proven working experience in infrastructure deployment and maintenance
Added 1 hour ago
P
Maintenance Coordinator
Penske
Saskatoon, SK
- Full-time
The Penske Maintenance Coordinator position is focused on managing inventory and administrative processes of the branch (branches) that support maintenance operational efficiency,…
Added 1 hour ago
Service Attendant - Canyon Creek Toyota
The Jim Pattison Auto Group
Calgary, AB
Frequent walking throughout the dealership building and lot
Added 3 hours ago
CO
Skilled Worker, Public Works
City of Saint John
Saint John, NB
- Full-time
…ideally have related post-secondary education and experience in maintenance and construction work, a class 3 drivers’ license, the aptitude to learn and to adapt to new workplace…
Added 3 hours ago
W
Principal Structural Engineer
Worley
Calgary, AB · Edmonton, AB
- Full-time
Contribute to the development, maintenance, and continuous improvement of structural engineering standards, guidelines, tools, and best practices.
Added 4 hours ago
CC
Student, Lab Technologist
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communities we operate in. Our vision is to create a culture where…
Added 4 hours ago
CC
Jr. Technologist, Lab
Cameco Corporation
SK · Saskatchewan, Canada
- Full-time
…experiences, and expertise make Cameco stronger. We are committed to building a diverse workforce reflective of the communities we operate in. Our vision is to create a culture where…

Infosys

Lead Consultant - IFS Cloud PSO functional

Mississauga, ON, Canada

$96,620 to $109,129 CAD / year · Full-time

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Job details

Pay: $96,620 to $109,129 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant / Lead Consultant with strong techno-functional expertise in IFS PSO, IFS Field Service Management, and IFS Cloud to lead AMS delivery for a Canada-based client. The ideal candidate will act as a domain SME, bridge business and technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement cycles.

The role requires the ability to translate business needs into scalable IFS capabilities, provide hands-on configuration and troubleshooting, manage stakeholder expectations, and continuously improve field service operations, scheduling performance, mobile workforce enablement, and AMS governance

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario and willing to travel to client location on need basis.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Experience in Architecture/Design /Detailing of Processes and Problem Definition
Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
Should also understand the FSM processes/technologies and integration of the same with other downstream systems.
PoC ideation, creation and demonstration to client
Minimum 10 years of experience in IFS FSM Cloud & FSM legacy apps

Relevant IFS Experience:

IFS PSO and Scheduling Optimization

Configure and support planning and scheduling optimization aligned to field-service demand, resource capacity, appointment windows, travel constraints, skill matching, and business rules.
Analyze scheduling exceptions, dispatch outcomes, optimization performance, and operational constraints to recommend improvements for service delivery and workforce productivity.
Work with business users to validate scheduling rules, operational calendars, coverage models, and appointment-booking processes.

IFS Mobile work order:

Service app/Maintenance App
Mobile workflow configurations for Request task/work task, activity type/Work type
Survey configurations
Custom configurations such as Lobby, Custom fields, Page configurations etc..

Service Management: (Added advantage)

Service quotation to Order Process
Service request to Request task
Work order to work tasks for preventive maintenance
Service catalog configuration, Standard tasks
Resource group, resource id configuration for Person, person Group and Equipment
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
Company, Site, Customer, location, user and person setup.

Preferred Qualifications:

12–15 years of experience as an IFS PSO Cloud Consultant SME.
Deep understanding of IFS Cloud architecture, data model, configuration, and security.
Strong problem‑solving, analytical thinking, and troubleshooting skills.
Ability to manage multiple priorities, work independently, and deliver in fast‑paced environments.
Experience optimizing scheduling, routing, capacity planning, and workforce operations.
Strong communication skills (telephone, email, and face to face) and high customer orientation.
Experience in mentoring teams and driving quality standards.
IFS PSO Cloud certifications.
Lead Delivery for IFS PSO / Field Service Management with accountability for service quality, SLA adherence, issue resolution, and continuous improvement.
Own techno-functional analysis across service management, scheduling, mobile work order, supply chain touchpoints, integrations, configuration, data, security, and operational reporting.
Partner with client business SMEs, IT stakeholders, program managers, project managers, product owners, and offshore teams to shape solutions and deliver predictable outcomes.
Drive production-support triage, root-cause analysis, defect prioritization, enhancement assessment, release validation, and hyper-care support for business-critical processes.
Prepare functional specifications, solution options, design notes, configuration workbooks, test scenarios, cutover inputs, knowledge-transfer assets, and operational runbooks.
Identify opportunities to optimize scheduling, routing, capacity planning, workforce utilization, mobile adoption, support efficiency, and process controls.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- $96620 to $109129

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead techno-functional delivery and AMS support for IFS PSO and Field Service Management, including solution design, configuration, integrations, production triage, release validation, and service-quality outcomes. Partner with client stakeholders and distributed teams to improve scheduling, routing, workforce utilization, mobile operations, and support processes.

Requirements

Requires at least 10 years of IFS FSM Cloud and legacy application experience, along with at least 7 years of IT experience and strong functional and technical expertise in IFS PSO, FSM/WFM, mobile work orders, and scheduling optimization. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be eligible to work in Canada without employer-sponsored immigration support and be within commuting distance of Mississauga.

Skills

IFS PSO
IFS Cloud
IFS Field Service Management
Scheduling Optimization
Mobile Work Order Configuration
Workforce Management
Solution Architecture
Application Configuration
Systems Integration
Production Support
Root-Cause Analysis
Incident and Problem Management
Release Management
Capacity Planning
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

IFS PSO
IFS Cloud
IFS Field Service Management
IFS FSM
IFS WFM
Scheduling Optimization
Mobile Work Order
Service Management
Field Service Management
Application Configuration
Solution Architecture
Process Design
Systems Integration
Production Support
Incident Management
Problem Management
Change Management
Release Management
Root-Cause Analysis
Capacity Planning
Routing Optimization
Workforce Utilization
Appointment Scheduling
AMS Governance
Data and Security
Operational Reporting
Utilities
Telecommunications
PoC Development
IFS PSO Cloud Certification

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