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Added 8 mins ago
NW
Sales Manager
Northerm Windows & Doors
Vancouver, BC
- $90,000 to $100,000 CAD / year
- Full-time
Lead, supervise and coach the residential sales team to achieve established revenue, gross margin, sales conversion and customer service objectives.
Added 8 mins ago
B
Sales Lead - SaaS (OTE upto 90k)
BoomerangFX
Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
We are seeking a results-driven Sales Lead – SaaS to lead, coach, and develop our sales team while driving revenue growth across the North American market. This role combines hands-on sales…
Added 8 mins ago
T&
Director, Capital Investment & Decision Support
Turner & Townsend
Vancouver, BC
- Full-time
The Director will work closely with AMCL and Turner & Townsend colleagues across asset management, program and project delivery, controls, cost and commercial management, digital and data,…
Added 8 mins ago
SI
Manager, Information Security Risk
Staff IT Search Group Inc.
Oakville, ON
- Full-time
Serve as the Information Security lead for AI-related initiatives, assessing risks related to data exposure, prompt injection, model misuse, third-party AI providers, data residency,…
Added 8 mins ago
P
Data Integration Engineer
Prophix
Toronto, ON · Etobicoke, ON
- Full-time
…where intelligent tools support better outcomes while people lead the decisions that…
Added 8 mins ago
MI
Program Manager, HR Systems
Magna International
Aurora, ON
- Full-time
The HR Systems Program Manager is accountable for the end-to-end planning, governance and delivery of complex enterprise HR technology initiatives, including Workday and Dayforce…
Added 8 mins ago
Blasting & Coating Supervisor
Aecon
Toronto, ON
Integrity. We lead by example, with humility and courage.
Added 23 mins ago
Solution Architect
PCL Construction
Edmonton, AB
Contribute to technical standards, templates and repeatable delivery patterns for enterprise data and AI solutions.
Added 23 mins ago
OT
Principal Product Manager
Open Text Corporation
Waterloo, ON
- Other
Lead the strategy, roadmap, and evolution of OpenText's collaboration ecosystem, including SharePoint Online, Microsoft Teams, OneDrive, and Exchange Online. With SharePoint as the primary…
Added 23 mins ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON · Toronto, Ontario
- $125,440 to $172,440 CAD / year
- Full-time
…including systems integration, software, APIs and middleware, data platforms, cloud and on-premises infrastructure, networks and cybersecurity. We are not looking for a specialist in every…
Added 23 mins ago
C
Applications Engineering Lead - Senior Vice President
Citi
Mississauga, ON
- Full-time
The Applications Development Engineering Lead is a senior level position responsible for establishing and implementing new or revised application systems and programs while driving…
Added 23 mins ago
C
VP Senior Core Java Lead
Citi
Mississauga, ON
- Full-time
The Senior Core Java Lead is responsible for accomplishing results through the management of a team or department in an effort to establish and implement new or revised application systems…
Added 38 mins ago
G
Amazon Connect Developer / Designer
Genpact
Toronto, ON
- Full-time
…by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and…
Added 38 mins ago
I
Business Development Representative
isgSearch
Toronto, ON · Greater Toronto Area, Canada
- $40,000 to $60,000 CAD / year
- Full-time
Own the top of the funnel - leverage our tools, data, and your hustle to drive outreach through calls, emails, LinkedIn, and follow-ups.
Added 38 mins ago
Digital Product Owner - Conversational AI
Enercare
Markham, ON
Own product prioritization and make trade-offs across customer value, business benefits, risk, operational impact and delivery effort.
Added 54 mins ago
M
Digital Merchandiser & Graphic Designer - Petcare (Canada)
Mars
Bolton, ON · BOL-Mars Canada Inc.
- Full-time
Manage and optimize the end-to-end product data lifecycle within Salsify PXM, ensuring absolute data accuracy, consistency, and completeness across all digital touchpoints (customer site…
Added 54 mins ago
P
Technical Program Manager
PointClickCare
Mississauga, ON
- Full-time
Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment.
Added 54 mins ago
Consultant SAP SuccessFactors
Syntax
Montreal, QC
Added 1 hour ago
HR
Life Cycle Support Analyst
Hitachi Rail
Toronto, ON
- Full-time
…solutions for Hitachi Rail’s global CBTC and interlocking projects. Lead the preparation and delivery of complex Long-Term Support contracts across multiple countries. From the bid phase…
Added 1 hour ago
R&
Scrum Master III
Robertson & Company Ltd.
Toronto, ON
- Contract
The candidate must have exceptional leadership skills to influence and lead the delivery of risk related products using our Agile framework
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Toronto, ON
- $125,440 to $172,440 CAD / year
- Full-time
…including systems integration, software, APIs and middleware, data platforms, cloud and on-premises infrastructure, networks and cybersecurity. We are not looking for a specialist in every…
Added 1 hour ago
C
Senior Project Manager – Operational Systems & Digital Solutions
CIMA+
Mississauga, ON
- $125,440 to $172,440 CAD / year
- Full-time
…including systems integration, software, APIs and middleware, data platforms, cloud and on-premises infrastructure, networks and cybersecurity. We are not looking for a specialist in every…
Added 1 hour ago
F
Staff Back End Engineer (Data Platform)
Forma.ai
Toronto, ON
- Full-time
Reporting to the Manager of Data Platform, you will play a critical role in the evolution of our Spark based data platform. You'll lead development efforts for our complex, data-rich…
Added 1 hour ago
DP
Team Lead, Test and Reliability
Dream Photonics Inc.
Vancouver, BC
- Full-time
We are looking for a Team Lead, Test and Reliability to lead the Test and Reliability team testing and characterizing PICTOR lenses and the photonic components and systems that use them.…
Added 1 hour ago
C
Product Manager - Business Platforms
CDW
Toronto, ON
- Full-time
…sellers and services teams - from strategy and roadmaps through delivery, adoption, and ongoing optimization. These platforms include Marketing Automation, Customer Relationship Management…

Infosys

Lead Consultant - IFS Cloud PSO functional

Mississauga, ON, Canada

$96,620 to $109,129 CAD / year · Full-time

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Job details

Pay: $96,620 to $109,129 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant / Lead Consultant with strong techno-functional expertise in IFS PSO, IFS Field Service Management, and IFS Cloud to lead AMS delivery for a Canada-based client. The ideal candidate will act as a domain SME, bridge business and technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement cycles.

The role requires the ability to translate business needs into scalable IFS capabilities, provide hands-on configuration and troubleshooting, manage stakeholder expectations, and continuously improve field service operations, scheduling performance, mobile workforce enablement, and AMS governance

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario and willing to travel to client location on need basis.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Experience in Architecture/Design /Detailing of Processes and Problem Definition
Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
Should also understand the FSM processes/technologies and integration of the same with other downstream systems.
PoC ideation, creation and demonstration to client
Minimum 10 years of experience in IFS FSM Cloud & FSM legacy apps

Relevant IFS Experience:

IFS PSO and Scheduling Optimization

Configure and support planning and scheduling optimization aligned to field-service demand, resource capacity, appointment windows, travel constraints, skill matching, and business rules.
Analyze scheduling exceptions, dispatch outcomes, optimization performance, and operational constraints to recommend improvements for service delivery and workforce productivity.
Work with business users to validate scheduling rules, operational calendars, coverage models, and appointment-booking processes.

IFS Mobile work order:

Service app/Maintenance App
Mobile workflow configurations for Request task/work task, activity type/Work type
Survey configurations
Custom configurations such as Lobby, Custom fields, Page configurations etc..

Service Management: (Added advantage)

Service quotation to Order Process
Service request to Request task
Work order to work tasks for preventive maintenance
Service catalog configuration, Standard tasks
Resource group, resource id configuration for Person, person Group and Equipment
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
Company, Site, Customer, location, user and person setup.

Preferred Qualifications:

12–15 years of experience as an IFS PSO Cloud Consultant SME.
Deep understanding of IFS Cloud architecture, data model, configuration, and security.
Strong problem‑solving, analytical thinking, and troubleshooting skills.
Ability to manage multiple priorities, work independently, and deliver in fast‑paced environments.
Experience optimizing scheduling, routing, capacity planning, and workforce operations.
Strong communication skills (telephone, email, and face to face) and high customer orientation.
Experience in mentoring teams and driving quality standards.
IFS PSO Cloud certifications.
Lead Delivery for IFS PSO / Field Service Management with accountability for service quality, SLA adherence, issue resolution, and continuous improvement.
Own techno-functional analysis across service management, scheduling, mobile work order, supply chain touchpoints, integrations, configuration, data, security, and operational reporting.
Partner with client business SMEs, IT stakeholders, program managers, project managers, product owners, and offshore teams to shape solutions and deliver predictable outcomes.
Drive production-support triage, root-cause analysis, defect prioritization, enhancement assessment, release validation, and hyper-care support for business-critical processes.
Prepare functional specifications, solution options, design notes, configuration workbooks, test scenarios, cutover inputs, knowledge-transfer assets, and operational runbooks.
Identify opportunities to optimize scheduling, routing, capacity planning, workforce utilization, mobile adoption, support efficiency, and process controls.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- $96620 to $109129

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead techno-functional delivery and AMS support for IFS PSO and Field Service Management, including solution design, configuration, integrations, production triage, release validation, and service-quality outcomes. Partner with client stakeholders and distributed teams to improve scheduling, routing, workforce utilization, mobile operations, and support processes.

Requirements

Requires at least 10 years of IFS FSM Cloud and legacy application experience, along with at least 7 years of IT experience and strong functional and technical expertise in IFS PSO, FSM/WFM, mobile work orders, and scheduling optimization. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be eligible to work in Canada without employer-sponsored immigration support and be within commuting distance of Mississauga.

Skills

IFS PSO
IFS Cloud
IFS Field Service Management
Scheduling Optimization
Mobile Work Order Configuration
Workforce Management
Solution Architecture
Application Configuration
Systems Integration
Production Support
Root-Cause Analysis
Incident and Problem Management
Release Management
Capacity Planning
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

IFS PSO
IFS Cloud
IFS Field Service Management
IFS FSM
IFS WFM
Scheduling Optimization
Mobile Work Order
Service Management
Field Service Management
Application Configuration
Solution Architecture
Process Design
Systems Integration
Production Support
Incident Management
Problem Management
Change Management
Release Management
Root-Cause Analysis
Capacity Planning
Routing Optimization
Workforce Utilization
Appointment Scheduling
AMS Governance
Data and Security
Operational Reporting
Utilities
Telecommunications
PoC Development
IFS PSO Cloud Certification

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