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Added 25 mins ago
SP
Wind Turbine Technician (Travelling Position)
Spark Power
ON
- $28 to $35 CAD / hour
- Full-time
Spark Power, a trusted partner in energy in North America, is looking for a Wind Turbine Technician to join our team. The Wind Turbine Technician will travel to support various scopes of…
Added 25 mins ago
SP
Program Manager, Major Projects.
Spark Power
AB · Edmonton, AB
- Full-time
Red Seal/journeyman certification as an Electrician or Powerline Technician, combined with equivalent field leadership and project delivery experience, are equally encouraged to apply and…
Added 26 mins ago
VM
Summer 2026 Field Technician
Vantage Marketing Canada
London, ON
- Contract
Important: Before servicing customers in the field, successful candidates must complete their licensing exam and required training.
Added 26 mins ago
MM
Industrial Service Technician – KAESER Compressors (Kelowna, BC)
Mearl's Machine Works Ltd
Kelowna, BC
- Full-time
Build your career around KAESER compressor service. Mearl’s Machine Works is hiring a hands-on technician to maintain, troubleshoot and repair industrial rotary screw compressors and…
Added 55 mins ago
CE
HVAC Journeyman Mechanic
Carmichael Engineering Ltd.
Edmonton, AB
- Full-time
Added 55 mins ago
M
Field Service Technician
Munters
Mississauga, ON
- Full-time
We are looking for a hands-on Field Service Technician who enjoys solving technical problems, working independently, and delivering excellent customer service. In this role, you will travel…
Added 55 mins ago
MH
Fleet Technician
Manitoba Hydro
Gillam, MB
- Full-time
Under the general direction of the Senior Fleet Technician(s) or Maintenance Supervisor, will provide technical expertise beyond the Fleet Technician I level in the performance and planning…
Added 55 mins ago
RS
Phased Array Technician - Pipeline Integrity
Rockwood Service Corporation
Edmonton, AB
- Full-time
This position is ideal for technicians with strong PAUT and code-based inspection experience who thrive in a fast-paced field environment, performing critical integrity assessments on…
Added 1 hour ago
SC
Agriculture Equipment Mechanic
South Country Equipment
Regina, SK
- Full-time
A flexible work arrangement that may have you working within the shop or in the field
Added 1 hour ago
SC
Agriculture Equipment Mechanic
South Country Equipment
Raymore, SK
- Full-time
A flexible work arrangement that may have you working within the shop or in the field
Added 1 hour ago
T
Area Service Technician
TLD
Dorval, QC
- Full-time
TLD is seeking an experienced Area Service Technician (AST) to support our customers throughout the Montreal region and surrounding areas. The AST serves as the face of TLD, providing…
Added 1 hour ago
Completions Technician
ARC Resources Ltd.
Calgary, AB
…people drive our company’s success. From the office to the field, our team of talented professionals work hard each day to safely execute our business and create positive and lasting…
Added 1 hour ago
Agriculture Equipment Mechanic
South Country Equipment
Raymore, SK
A flexible work arrangement that may have you working within the shop or in the field
Added 1 hour ago
Agriculture Equipment Mechanic
South Country Equipment
Regina, SK
A flexible work arrangement that may have you working within the shop or in the field
Added 1 hour ago
I
Office Administrator
IICRC
Grande Prairie, AB
- Full-time
Provide administrative support to project managers and field staff.
Added 2 hours ago
Field Service Technician - Canada
Makino
Toronto, ON
A Field Service Technician is a member of a Customer Support Department assigned to a Product Team or Process Team. A Product Team or Process Team is to provide detailed technical knowledge…
Added 2 hours ago
VF
Equipment Technician | Daly City, CA
Vixxo Facility Solutions
Field, BC
- Full-time
Vixxo is seeking a full-time, Experienced Equipment Technician to manage a territory that includes San Jose, CA, and the surrounding areas. Compensation ranges from $23 to $30 per hour,…
Added 3 hours ago
SC
Automotive Service Technician (310S)
Stoakley-Stewart Consultants Ltd.
Burlington, ON
- Full-time
There are automotive shops where a technician spends most of the day moving through the same narrow range of jobs. This isn’t one of them.
Added 3 hours ago
WC
Service Coordinator
Wiseworth Canada Industries Ltd.
Surrey, BC
- Full-time
…support they need while coordinating the activities of our field service technicians. You'll work closely with customers, technicians, management, and other team members to ensure service…
Added 4 hours ago
BA
Electromechanical technician
Bell and Howell
AB · Edmonton, AB
- Internship
Do you have experience working in this field?
Added 4 hours ago
HT
Maintenance Technician
Husky Technologies
Bolton, ON
- Full-time
We are seeking a highly skilled CNC Maintenance Technician with expertise in diagnosing,troubleshooting, and maintaining complex CNC machinery. The ideal candidate will havein-depth…
Added 4 hours ago
JA
Electromechanical technician
JF Automation Inc.
Mississauga, ON
- Full-time
Do you have experience working in this field?
Added 4 hours ago
HT
Director, Finance (CSM)
Husky Technologies
Bolton, ON
- Full-time
…financial visibility across service revenue streams, including field service, contracts, parts, and other aftermarket offerings. The Finance Director is expected to influence strategic…
Added 5 hours ago
NG
Red Seal Electrician
New Gold Inc.
Kamloops, BC
- Full-time
…mine site including surface and underground operations. The Technician conducts preventative/corrective maintenance on all electrical systems. Red Seal Electricians are an instrumental part…
Added 6 hours ago
LC
Associate Faculty - Welding
Lambton College
Sarnia, ON
- Part-time
The incumbent could be expected to teach in the following programs: Heating, Refrigeration & Air Conditioning Technician.

Infosys

Lead Consultant - IFS Cloud PSO functional

Mississauga, ON, Canada

$96,620 to $109,129 CAD / year · Full-time

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Job details

Pay: $96,620 to $109,129 CAD / year
Job type: Full-time
Apply by: Dec 3, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 3, 2026

Original job description

Infosys is seeking a Lead Consultant with rich expertise in IFS PSO Techno Functional lead to drive large transformation programs for the client. Infosys is seeking a Senior Consultant / Lead Consultant with strong techno-functional expertise in IFS PSO, IFS Field Service Management, and IFS Cloud to lead AMS delivery for a Canada-based client. The ideal candidate will act as a domain SME, bridge business and technology teams, drive production stability, own solution-quality outcomes, and guide onshore-offshore teams across incident, problem, change, release, and enhancement cycles.

The role requires the ability to translate business needs into scalable IFS capabilities, provide hands-on configuration and troubleshooting, manage stakeholder expectations, and continuously improve field service operations, scheduling performance, mobile workforce enablement, and AMS governance

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario and willing to travel to client location on need basis.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills:

Experience in Architecture/Design /Detailing of Processes and Problem Definition
Should have in depth functional & knowledge in IFS FSM / WFM or Mobile Work order relevant to Utilities, Telco industries
Should have worked on configuration of FSM Cloud application, identify and plan for customization to meet the customer requirements, etc.
Should also understand the FSM processes/technologies and integration of the same with other downstream systems.
PoC ideation, creation and demonstration to client
Minimum 10 years of experience in IFS FSM Cloud & FSM legacy apps

Relevant IFS Experience:

IFS PSO and Scheduling Optimization

Configure and support planning and scheduling optimization aligned to field-service demand, resource capacity, appointment windows, travel constraints, skill matching, and business rules.
Analyze scheduling exceptions, dispatch outcomes, optimization performance, and operational constraints to recommend improvements for service delivery and workforce productivity.
Work with business users to validate scheduling rules, operational calendars, coverage models, and appointment-booking processes.

IFS Mobile work order:

Service app/Maintenance App
Mobile workflow configurations for Request task/work task, activity type/Work type
Survey configurations
Custom configurations such as Lobby, Custom fields, Page configurations etc..

Service Management: (Added advantage)

Service quotation to Order Process
Service request to Request task
Work order to work tasks for preventive maintenance
Service catalog configuration, Standard tasks
Resource group, resource id configuration for Person, person Group and Equipment
Scheduling parameter configurations such as Scheduling resource, scheduling work / activity types, Scheduling Datasets, Technician Max\Min travel, lunch break, flexible break etc.
service organization, service delivery units, Skills, Certifications, qualifications, Shift types, Shift pattern templates, Slot usage rule, Rule collection, Appointment templates
Company, Site, Customer, location, user and person setup.

Preferred Qualifications:

12–15 years of experience as an IFS PSO Cloud Consultant SME.
Deep understanding of IFS Cloud architecture, data model, configuration, and security.
Strong problem‑solving, analytical thinking, and troubleshooting skills.
Ability to manage multiple priorities, work independently, and deliver in fast‑paced environments.
Experience optimizing scheduling, routing, capacity planning, and workforce operations.
Strong communication skills (telephone, email, and face to face) and high customer orientation.
Experience in mentoring teams and driving quality standards.
IFS PSO Cloud certifications.
Lead Delivery for IFS PSO / Field Service Management with accountability for service quality, SLA adherence, issue resolution, and continuous improvement.
Own techno-functional analysis across service management, scheduling, mobile work order, supply chain touchpoints, integrations, configuration, data, security, and operational reporting.
Partner with client business SMEs, IT stakeholders, program managers, project managers, product owners, and offshore teams to shape solutions and deliver predictable outcomes.
Drive production-support triage, root-cause analysis, defect prioritization, enhancement assessment, release validation, and hyper-care support for business-critical processes.
Prepare functional specifications, solution options, design notes, configuration workbooks, test scenarios, cutover inputs, knowledge-transfer assets, and operational runbooks.
Identify opportunities to optimize scheduling, routing, capacity planning, workforce utilization, mobile adoption, support efficiency, and process controls.

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- $96620 to $109129

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead techno-functional delivery and AMS support for IFS PSO and Field Service Management, including solution design, configuration, integrations, production triage, release validation, and service-quality outcomes. Partner with client stakeholders and distributed teams to improve scheduling, routing, workforce utilization, mobile operations, and support processes.

Requirements

Requires at least 10 years of IFS FSM Cloud and legacy application experience, along with at least 7 years of IT experience and strong functional and technical expertise in IFS PSO, FSM/WFM, mobile work orders, and scheduling optimization. A bachelor's degree or foreign equivalent is required, with progressive specialty experience accepted in lieu of education; candidates must be eligible to work in Canada without employer-sponsored immigration support and be within commuting distance of Mississauga.

Skills

IFS PSO
IFS Cloud
IFS Field Service Management
Scheduling Optimization
Mobile Work Order Configuration
Workforce Management
Solution Architecture
Application Configuration
Systems Integration
Production Support
Root-Cause Analysis
Incident and Problem Management
Release Management
Capacity Planning
Stakeholder Management
Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

IFS PSO
IFS Cloud
IFS Field Service Management
IFS FSM
IFS WFM
Scheduling Optimization
Mobile Work Order
Service Management
Field Service Management
Application Configuration
Solution Architecture
Process Design
Systems Integration
Production Support
Incident Management
Problem Management
Change Management
Release Management
Root-Cause Analysis
Capacity Planning
Routing Optimization
Workforce Utilization
Appointment Scheduling
AMS Governance
Data and Security
Operational Reporting
Utilities
Telecommunications
PoC Development
IFS PSO Cloud Certification

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