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Added 8 mins ago
O
Senior Cloud Service Manager- Financial Services
OpenText
Richmond Hill, ON
- Full-time
…experience from onboarding through steady-state operations. You will lead cross-functional teams to ensure service excellence, operational performance, and customer satisfaction while…
Added 1 hour ago
UC
Senior AI Developer
UniSysTech Consulting
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Other
Technical Leadership & Architecture: Partner with enterprise architects, data engineers, and security teams to ensure AI systems align with governance, compliance, and enterprise risk…
Added 1 hour ago
M
Supply Chain Analyst
Masco
ON · Saint Thomas, Ontario
- Full-time
…improvement initiatives across the supply chain. This role transforms data into actionable insights that improve customer service, inventory performance, operational efficiency, and cost…
Added 2 hours ago
W
Senior Finance Manager
WalterFedy
Kitchener, ON
- Full-time
In this role, you'll lead core finance functions including month-end close, financial reporting, accounts payable, and financial operations. You'll strengthen controls, build scalable…
Added 2 hours ago
R
Lead Automation Engineer
RBC
Toronto, ON
- Full-time
We are seeking an exceptional Principal Engineer to lead the design, development, and implementation of AI-driven software development lifecycle and intelligent automation solutions. This…
Added 2 hours ago
BH
Change Management Advisor
BC Housing
Burnaby, BC
- Full-time
Reporting to the Change Management Lead, the Change Management Advisor is part of BC Housing's Strategic Transformation Team and supports leaders in understanding and responding to the…
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…in supporting the ongoing implementation, optimization, and governance of the EPIC system within the Diagnostic Imaging portfolio. The Integrated Manager will act as a key liaison between…
Added 2 hours ago
V
Spec, Planning & Business Partnership - Finance
Vale
Canada
- Full-time
…strong grasp of enterprise systems, digital platforms, and data‑enabled solutions. You ensure technology investments genuinely support Finance priorities, enable efficient and compliant…
Added 2 hours ago
BH
Executive Director, Data and Analytics
BC Housing
Burnaby, BC
- Full-time
Reporting to the Vice President, Strategy and Innovation, the Executive Director, Data and Analytics oversees and provides strategic leadership for BC Housing’s enterprise data and…
Added 2 hours ago
P&
Operations Strategy, Sr Manager/Gestionnaire principal, stratégie des opérations
Pratt & Whitney
Longueuil, QC
- Full-time
Added 2 hours ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
…services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion…
Added 2 hours ago
DT
Director of IT Security Infrastructure
Decode Talent
Canada
- Contract
…posture and network backbone of the entire business. You will lead our Microsoft 365 security stack, run our Splunk-based logging and detection, manage our third-party MDR/SOC partner, and…
Added 2 hours ago
RB
Senior Director, Technology Infrastructure Operations & Resiliency
Royal Bank of Canada
Toronto, ON
- Full-time
As the Senior Director, Technology Infrastructure Operations & Resiliency, you will lead the shift of Royal Bank of Canada's Technology Operations & Resiliency (TOR) team to a proactive,…
Added 2 hours ago
RB
Lead Automation Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
We are seeking an exceptional Principal Engineer to lead the design, development, and implementation of AI-driven software development lifecycle and intelligent automation solutions. This…
Added 3 hours ago
EL
Head of AI Product – Trust Intelligence
EnStream LP
Toronto, ON
- Full-time
…strategy, roadmap and delivery, working side by side with our data science and engineering teams. As the product line grows, you'll build and lead a team of product…
Added 3 hours ago
OH
Lead, Coordinated Access
Ontario Health | Santé Ontario
Waterloo, ON
- Full-time
Lead delivery: Manage complex projects, budgets, milestones and risks; drive implementation, change management and quality improvement.
Added 3 hours ago
V
Senior Lead Data & AI Engineer
Vanguard
Toronto, ON
- Full-time
Join us in a high-impact, high-visibility role where you will lead the design and delivery of enterprise-scale Data & AI solutions that power analytics, operational decision-making, and AI…
Added 3 hours ago
TR
Software Engineer
Thomson Reuters
Toronto, ON · Canada, Toronto, Ontario
- Full-time
…approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled…
Added 3 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…internally focused member of the Business Development team. You will lead the planning and delivery of advisor acquisition activities, with a primary focus on IG’s Enterprise Acquisition…
Added 3 hours ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
…internally focused member of the Business Development team. You will lead the planning and delivery of advisor acquisition activities, with a primary focus on IG’s Enterprise Acquisition…
Added 3 hours ago
IW
Senior Manager Real Estate Operations
IG Wealth Management
MB · Manitoba, Canada
- Full-time
This highly visible position is responsible for establishing robust operating disciplines, leveraging data to enhance service delivery, delivering small-scale facilities projects, and…
Added 3 hours ago
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Chef de la Planification Budgétaire et de la Gouvernance / Head of Business Planning & Governance
Airbus Aircraft
Mirabel, QC
- Full-time
Added 3 hours ago
RP
Senior Accounting Analyst, SAP
RECRUITMENT PARTNERS INC.
Calgary, AB
- Contract
Act as a trusted advisor to Finance, Capital Accounting, and operational stakeholders on SAP master data design, governance, and lifecycle management
Added 3 hours ago
M
Lead Full Stack Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As a Lead Full Stack Engineer, you will shape the technical direction for your area, lead complex engineering programs across multiple teams, and establish standards for how solutions are…
Added 3 hours ago
SI
Manager, Underwriting Member & Co-operative Business
Sovereign Insurance
Toronto, ON
- Full-time
…role in developing team capabilities, maintaining underwriting governance standards, and supporting the organization's strategic…

Infosys

Program Manager - Oracle Fusion Cloud

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of Information Technology experience.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Oracle Fusion Cloud implementation programs and application management services, overseeing scope, schedule, budget, quality, governance, and business outcomes. Establish and manage an ITIL-aligned support model, lead the transition to steady-state service, and drive service performance and continual improvement with customer and delivery stakeholders.

Requirements

The role requires extensive IT and Oracle ERP program or service delivery leadership experience, including end-to-end Oracle Fusion Cloud implementations and AMS operations. A bachelor's degree or equivalent is required, along with Canadian citizenship or permanent residency and the ability to work without employer-sponsored immigration; PMP, PRINCE2, ITIL, Agile, or Oracle Cloud certifications are preferred.

Skills

Oracle Fusion Cloud Program Management
Oracle ERP
AMS Service Delivery
ITIL
IT Service Management
Program Governance
Stakeholder Management
Financial Management
Risk Management
Incident Management
Change Management
Release Management
Transition to Support
Continual Service Improvement
Global Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Oracle ERP
Program Management
Service Delivery Management
ITIL
IT Service Management
Service-Level Agreements
Operational-Level Agreements
Program Governance
Financial Management
Risk Management
RAID Management
Incident Management
Problem Management
Change Management
Release Management
Knowledge Management
ServiceNow
Jira Service Management
BMC Helix
Data Migration
Systems Integration
Cutover
Hypercare
PMP
PRINCE2
ITIL 4
Scrum
Agile

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