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Added 11 mins ago
AC
Technical Recruiter
Aston Carter
Vancouver, BC
- $30 to $36.14 CAD / hour
- Contract
Apply a wide range of recruiting concepts, practices, and procedures to attract top developers from leading technology companies.
Added 11 mins ago
RB
Manager, Business Management & Optimization
Royal Bank of Canada
Toronto, ON
- Full-time
…adoption and measurement of results, partnering with business, technology and AI…
Added 27 mins ago
DL
Project Manager
DiBRACON Ltd.
Toronto, ON
- Full-time
DiBRACON Ltd. is seeking an experienced and motivated Construction Project Manager to join our growing team. This is a full-time position based in Ontario, with regular travel to project…
Added 27 mins ago
MI
Jr. Financial Analyst (Co-op)
Magna International
Aurora, ON
- Full-time
Transforming mobility. Making automotive technology that is smarter, cleaner, safer and lighter. That’s what we’re passionate about at Magna Powertrain, and we do it by creating world-class…
Added 27 mins ago
DR
Systems Support Coordinator
Durham Region (The Regional Municipality of Durham)
Whitby, ON
- Full-time
Familiarity with Windows 10/11, Microsoft Office 365, and System Center Configuration Manager (SCCM) 2012
Added 27 mins ago
CC
Manager of Pharmacy
Cornwall Community Hospital
Cornwall, ON
- Full-time
Added 57 mins ago
Q
FY27 Intern - Qualcomm SoC Engineering Internship - Canada (16 months)
Qualcomm
Markham, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 1 hour ago
W
Senior Finance Manager
WalterFedy
Kitchener, ON
- Full-time
As our Senior Finance Manager, you'll play a key role in guiding strategic decisions across multiple businesses, including our architecture and engineering consulting practice and our…
Added 1 hour ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
Share relevant market intelligence with the district manager and colleagues to anticipate changes, align priorities, and refine brand strategy.
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Winnipeg, MB
- $67,800 to $77,000 CAD / year
- Full-time
…province of Manitoba. Reporting into the Western Regional Sales Manager, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans,…
Added 1 hour ago
KD
Territory Sales Representative
Keurig Dr Pepper
Calgary, AB
- $67,800 to $77,000 CAD / year
- Full-time
…province of Alberta. Reporting into the Western Regional Sales Manager, the TSR is accountable for driving distribution and display of KDP products, the execution of all in-store plans, and…
Added 1 hour ago
Q
Voice of the Customer Program Manager
Qlik
Canada
- $92,000 to $117,000 CAD / year
- Full-time
The Program Manager, Voice of the Partner Role
Added 1 hour ago
M
Customer and Partner Engagement Manager
Microsoft
Goodwood, ON
- Full-time
As the Customer and Partner Engagement Manager, you will inform, enable, and increase the effectiveness of the highest-priority customer and partner engagements involving the President of…
Added 1 hour ago
J
Therapeutic Specialist, Neuroscience
Jobgether
Canada
- Full-time
Share relevant market intelligence with the district manager and colleagues to anticipate changes, align priorities, and refine brand strategy.
Added 1 hour ago
MP
Central Care Attendant, Funeral Services
Mount Pleasant Group
Toronto, ON
- $30.89 CAD / hour
- Temporary
…committed to innovation, leveraging new trends and advancements in technology while upholding our long-standing values. Our team takes pride in the meaningful work we do every day, helping…
Added 1 hour ago
KC
Manager / Senior Manager, Restructuring & Turnaround
KPMG Canada
Quebec, QC
- Full-time
As a Manager / Senior Manager, Restructuring & Turnaround, you will apply your professional and technical skills in finance, strategy, financial restructuring, and business operations on a…
Added 1 hour ago
Q
FY27 Intern - Digital Design Engineering Internship - Canada (16 months)
Qualcomm
Toronto, ON
- Full-time
…world. Building on our nearly 40-year history of era-defining technology breakthroughs, we deliver leading-edge AI, high performance, lower-power computing, and unrivaled connectivity.…
Added 1 hour ago
R
Senior On-Site Service Specialist, Hospitality
Ricoh
Montreal, QC
- Full-time
…In addition, works with the Coordinator - Hospitality, Site Manager or Integrated Accounts Manager in the execution of all internal and Client events. This position may also include general…
Added 1 hour ago
M
RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
audio visual and information technology in client business planning and
Added 2 hours ago
F
Technical and Regulatory Specialist
FluksAqua
Ottawa, ON
- Full-time
Waste Profile & Treatment Code Alignment: Review completed Waste Information Profiles (WIPs) and advise on appropriate treatment codes and optimal disposal options.
Added 2 hours ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Director of Public Works, the Manager of Engineering is responsible for the leadership, planning, coordination, and delivery of municipal engineering services and…
Added 2 hours ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
Experience collaborating with Information Technology, reporting and analysis teams, and operational stakeholders is required.
Added 2 hours ago
LS
NetSuite Consultant
LIDD Supply Chain Consultants
Toronto, ON
- Full-time
Bachelor's Degree in Business, Finance, Computer Science, Information Systems, Engineering, Math or related field;
Added 2 hours ago
A
Assessment Coordinator
Altis
Richmond, BC
- $23 to $25 CAD / hour
- Contract
Are you a detail-oriented professional who enjoys working with information, navigating multiple systems, and making thoughtful, evidence-based decisions? We're looking for a Assessment…
Added 2 hours ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
At least 11 years of Information Technology experience.

Infosys

Program Manager - Oracle Fusion Cloud

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of Information Technology experience.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Oracle Fusion Cloud implementation programs and application management services, overseeing scope, schedule, budget, quality, governance, and business outcomes. Establish and manage an ITIL-aligned support model, lead the transition to steady-state service, and drive service performance and continual improvement with customer and delivery stakeholders.

Requirements

The role requires extensive IT and Oracle ERP program or service delivery leadership experience, including end-to-end Oracle Fusion Cloud implementations and AMS operations. A bachelor's degree or equivalent is required, along with Canadian citizenship or permanent residency and the ability to work without employer-sponsored immigration; PMP, PRINCE2, ITIL, Agile, or Oracle Cloud certifications are preferred.

Skills

Oracle Fusion Cloud Program Management
Oracle ERP
AMS Service Delivery
ITIL
IT Service Management
Program Governance
Stakeholder Management
Financial Management
Risk Management
Incident Management
Change Management
Release Management
Transition to Support
Continual Service Improvement
Global Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Oracle ERP
Program Management
Service Delivery Management
ITIL
IT Service Management
Service-Level Agreements
Operational-Level Agreements
Program Governance
Financial Management
Risk Management
RAID Management
Incident Management
Problem Management
Change Management
Release Management
Knowledge Management
ServiceNow
Jira Service Management
BMC Helix
Data Migration
Systems Integration
Cutover
Hypercare
PMP
PRINCE2
ITIL 4
Scrum
Agile

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