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Added 13 mins ago
SD
Merchandiser, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Calgary, AB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 44 mins ago
T
Personal Banker Trainee
TD
Sudbury, ON
- Full-time
…service transactions and providing information and advice on services, products, and solutions to existing or prospective TD customers. At the branch, we understand customer needs and…
Added 44 mins ago
B
Mortgage Specialist
BMO
Victoria, BC
- Full-time
Stays abreast of consumer needs, industry trends, best practices, and the regulatory requirements, policies, and procedures for mortgage products and services.
Added 58 mins ago
NS
Health Care Social Worker B (Bachelors) Central Intake - Mental Health & Addictions
Nova Scotia Health Authority
Dartmouth, NS
- Full-time
Reporting to the Provincial Manager - Intake Mental Health and Addictions (MHA) Program, the Health Care Social Worker position is responsible for facilitation of intake for MHA services.…
Added 58 mins ago
MP
Central Care Attendant, Funeral Services
Mount Pleasant Group
Toronto, ON
- $30.89 CAD / hour
- Temporary
Additional duties, and tasks that fall within the scope of the role as assigned by the Assistant Manager and/or Manager, Funeral Services.
Added 58 mins ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
As the Integrated Manager, you will oversee day-to-day operations of Diagnostic Imaging services at both Ross Memorial Hospital (RMH) and Haliburton Highlands Health Services (HHHS). Your…
Added 58 mins ago
M
RQ11817 - Project Manager/Leader - Senior
Maarut
Toronto, ON
- Contract
audio visual and information technology in client business planning and
Added 1 hour ago
PH
Clinical Trials Nurse Coordinator, Research Clinical Trials - BC Cancer - Vancouver
Provincial Health Services Authority
Vancouver, BC
- Full-time
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Added 1 hour ago
TO
Engineering Manager
Town of Pelham
Fonthill, ON
- Full-time
Reporting to the Director of Public Works, the Manager of Engineering is responsible for the leadership, planning, coordination, and delivery of municipal engineering services and…
Added 1 hour ago
AU
Manager, Finance Data Governance, Reporting and Systems
Athabasca University
Athabasca, AB
- $99,567.77 to $142,326.49 USD / year
- Full-time
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Added 1 hour ago
NS
Occupational Therapist - Inpatient Unit - Mental Health & Addictions
Nova Scotia Health Authority
Truro, NS
- Internship
The Occupational Therapist works under the supervision of the Health Services Manager. The Occupational Therapist (OT) works in collaboration with the client, caregivers, and family to…
Added 1 hour ago
NS
Quality & Patient Safety Leader - Quality & Patient Safety
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Manager, Quality Improvement & Safety, the Quality Improvement & Safety Leader will provide leadership within NSH’s overall provincial and zone programs for quality,…
Added 1 hour ago
DG
Electrical & Instrumentation Estimator
DCM Group Inc.
Sherwood Park, AB
- Full-time
…specializing in industrial construction, maintenance, and turnaround services in the oil & gas, energy, petrochemical, industrial processing, and infrastructure industries. With a…
Added 1 hour ago
NS
Physiotherapist - Rehabilitation & Supportive Care Services
Nova Scotia Health Authority
Halifax, NS
- Full-time
Reporting to the Program Manager of the Person-Centered Ambulatory Care department within the Rehabilitation and Supportive Care Services portfolio, the Physiotherapist working in…
Added 1 hour ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 1 hour ago
IH
Project Lead | Evaluation
Interior Health Authority
Kelowna, BC
- Part-time
In accordance with the established vision and values of the organization, reporting to the Manager, Health & Outreach, and supporting the Director, Community Prevention, the Project Lead…
Added 1 hour ago
IH
Manager | Clinical Operations
Interior Health Authority
Kelowna, BC
- Full-time
Interior Health is hiring a term-specific, full-time Manager, Clinical Operations who is passionate about making a difference in healthcare. This position is expected to continue until…
Added 1 hour ago
CR
Cook (Casual)
COGIR Real Estate
Coquitlam, BC
- Part-time
Reporting to the Culinary Manager, the Cook is responsible for preparation and delivery of all foods for residents, guests and employees.
Added 1 hour ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Victoria, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
CH
Driver, Revelstoke (Winter 2026/27)
CMH Heli-Skiing & Summer Adventures
BC · British Columbia, Canada
- Full-time
Apprising clients of local services that may be of use to them.
Added 1 hour ago
TT
Program Manager
TTM Technologies
Toronto, ON
- Full-time
…time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to…
Added 1 hour ago
PH
Training Lead, BC Health Workday
Provincial Health Services Authority
BC · British Columbia, Canada
- Full-time
…part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health…
Added 1 hour ago
IW
District Vice-President
IG Wealth Management
Quebec, QC
- Full-time
…billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
MB · Manitoba, Canada
- Full-time
…billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…
Added 1 hour ago
IW
Senior Manager, Business Development
IG Wealth Management
BC · British Columbia, Canada
- Full-time
…billion in assets as of December 31, 2025. It offers financial planning and investment services to over two million Canadians through IG Wealth Management and Mackenzie…

Infosys

Program Manager - Oracle Fusion Cloud

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of Information Technology experience.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Oracle Fusion Cloud implementation programs and application management services, overseeing scope, schedule, budget, quality, governance, and business outcomes. Establish and manage an ITIL-aligned support model, lead the transition to steady-state service, and drive service performance and continual improvement with customer and delivery stakeholders.

Requirements

The role requires extensive IT and Oracle ERP program or service delivery leadership experience, including end-to-end Oracle Fusion Cloud implementations and AMS operations. A bachelor's degree or equivalent is required, along with Canadian citizenship or permanent residency and the ability to work without employer-sponsored immigration; PMP, PRINCE2, ITIL, Agile, or Oracle Cloud certifications are preferred.

Skills

Oracle Fusion Cloud Program Management
Oracle ERP
AMS Service Delivery
ITIL
IT Service Management
Program Governance
Stakeholder Management
Financial Management
Risk Management
Incident Management
Change Management
Release Management
Transition to Support
Continual Service Improvement
Global Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Oracle ERP
Program Management
Service Delivery Management
ITIL
IT Service Management
Service-Level Agreements
Operational-Level Agreements
Program Governance
Financial Management
Risk Management
RAID Management
Incident Management
Problem Management
Change Management
Release Management
Knowledge Management
ServiceNow
Jira Service Management
BMC Helix
Data Migration
Systems Integration
Cutover
Hypercare
PMP
PRINCE2
ITIL 4
Scrum
Agile

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