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Added 3 hours ago
I
Program Manager - Oracle Fusion Cloud
Infosys
Toronto, ON
- Full-time
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 5 hours ago
Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada
Infosys
ON
Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations…
Added 7 hours ago
T
IT Build Analyst II (System Support)
TD
Toronto, ON
- Full-time
…build support, including research, installation, maintenance, configuration, administration and/or provisioning of systems and applications. The role may also be involved in deployment and…
Added 8 hours ago
F
Senior Platform Engineer
Flinks
Remote, Canada
- Full-time
- Remote
CI/CD and release engineering: pipeline templates, environment promotion, safe rollouts and rollbacks.
Added 8 hours ago
UH
Product Manager - Accounts Payable Applications
University Health Network
Toronto, ON
- Full-time
The Product Manager ensures the applications continue to support Accounts Payable operations, policies, controls, and user needs. The role serves as the primary Finance subject matter…
Added 9 hours ago
Senior Integration & BI Developer
Trans Mountain
Calgary, AB
…benefits, enhanced marine protection, enhanced safety and emergency management capabilities, and enhanced skilled-worker capacity building in communities and Indigenous…
Added 10 hours ago
MP
Payroll Specialist
MacEwen Petroleum Inc.
Maxville, ON
- Full-time
…requirements to the Finance Director or designated approver before…
Added 10 hours ago
C
Senior Business Systems Analyst
Cogniify
Vancouver, BC · Greater Vancouver, BC
- Full-time
· Work with DevOps teams to document requirements for build pipelines, deployment automation, artifact management, release gates and environment promotion.
Added 11 hours ago
Interlocking Hardware Engineering Lead
Alstom
Toronto, ON
Good communication skills and familiarity with working in a unionised environment, including the ability to lead client-facing technical discussions and coordinate with Project Management…
Added 13 hours ago
Tooling Engineering Operations Supervisor
Westinghouse Electric Company, LLC
Burlington, ON
Oversee the preparation, review, and release of technical drawings, bills of material, and engineering documentation while maintaining configuration control and applicable standards…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 day ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 2 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 days ago
LI
Middleware Specialist
Lotus IT Solutions
Toronto, ON
- Contract
Manage API Gateway and Management platforms (e.g., IBM API Connect, Azure APIM) including configuration and security policies
Added 3 days ago
AI
Adobe Site Reliability Engineer - Content Delivery Network
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Own end-to-end monitoring of the controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page – Search,…
Added 3 days ago
AI
Adobe Site Reliability Engineer (French)
Apptoza Inc.
Toronto, ON
- Full-time
a. Own end-to-end monitoring of the TCS-controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page –…
Added 3 days ago
AI
Adobe Site Reliability Engineer
Apptoza Inc.
Toronto, ON
- Full-time
a. Own end-to-end monitoring of the TCS-controlled surface: CDN and edge configuration, DNS, certificates, cache and invalidation health, and every third-party integration on the page –…
Added 3 days ago
S
Launch Implementation Manager
Spare
Remote, Canada
- $90,000 to $120,000 CAD / year
- Full-time
- Remote
We are hiring a Launch Implementation Manager to join our Launch team at Spare!
Added 3 days ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 3 days ago
CF
IT Change Management and Release Engineer II
CI Financial
Toronto, ON
- Full-time
· 5+ years of Change and Release Management experience in a large corporate IT environment (On Prem and Cloud).
Added 3 days ago
JC
Equipment Design Engineering Manager (onsite)
Johnson Controls
AB · SA - Edmonton Orion
- Full-time
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce…
Added 3 days ago
CF
IT Change Management and Release Engineer II
CI Financial
Toronto, ON
- Full-time
5+ years of Change and Release Management experience in a large corporate IT environment (On Prem and Cloud).
Added 3 days ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
As People Services AI Solutions & Configuration Lead, you will serve as the technical configuration and solution design expert within our People Services AI squad. You will partner across…
Added 3 days ago
Salesforce Technical Architect - Financial Services Cloud, Marketing Cloud & Data360 - Manager
EY
Toronto, ON · Montreal, QC
Configure and extend the Financial Services Cloud data model for banking, wealth management, and insurance clients.

Infosys

Program Manager - Oracle Fusion Cloud

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Dec 2, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 2, 2026

Original job description

Infosys is seeking a Program Manager Cum AMS Service Delivery Manager for Oracle Fusion Cloud engagements with strong experience in leading end-to-end Oracle Fusion Cloud implementations and managing steady-state application support services. The position will be responsible for overall program governance, delivery planning, scope, schedule, budget, quality, risk and stakeholder management across Oracle Fusion workstreams, while also establishing and operating an ITIL-aligned AMS delivery model. The selected candidate should be able to lead global functional and technical teams, manage implementation and transition-to-support activities, oversee service levels and continual improvement, and work with customer executives, business process owners, Oracle, and partner teams to deliver measurable business outcomes.

Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 11 years of Information Technology experience.
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

20+ years of Information Technology experience, including minimum 15+ years in Oracle ERP program/project management, service delivery management, or leadership roles.
Strong experience leading end-to-end Oracle Fusion Cloud implementation programs across one or more areas such as Financials, Procurement, Supply Chain Management, Project Portfolio Management, Human Capital Management, Enterprise Performance Management, reporting, data migration, security, and integrations.
Demonstrated experience managing AMS engagements, including transition, service stabilization, incident, problem, change, request, release, knowledge, configuration, and continual service improvement processes.
Strong working knowledge of IT Service Management (ITSM), ITIL practices, service-level agreements, operational-level agreements, priority and severity models, major incident management, root cause analysis, service reporting, and governance.
Proven ability to manage program plans, financials, resource forecasts, dependencies, RAID items, vendors, quality controls, cutover, go-live, hypercare, and transition to steady-state support.
Canada Citizenship or Permanent Residency required; Infosys is not able to sponsor at this time.
Provide overall leadership for Oracle Fusion Cloud implementation and AMS delivery, with accountability for scope, schedule, budget, quality, contractual commitments, customer satisfaction, and business outcomes.
Establish and drive program governance, including steering committee reviews, executive reporting, integrated planning, milestone tracking, decision management, RAID governance, change control, and cross-workstream dependency management.
Lead functional, technical, integration, data migration, reporting, security, testing, change management, cutover, and environment teams through design, build, testing, deployment, hypercare, and post-production stabilization.
Define and operate the AMS service delivery model using ITIL practices; manage incidents, service requests, problems, changes, releases, knowledge, major incidents, escalations, and service continuity in line with agreed SLAs and KPIs.
Plan and manage the transition from implementation to AMS, including support readiness, knowledge transfer, runbooks, support procedures, ticket routing, monitoring, operational acceptance, hypercare exit criteria, and service stabilization.
Manage customer stakeholders, business process owners, Oracle, subcontractors, and global delivery teams; facilitate governance forums, resolve escalations, and communicate delivery status, risks, decisions, and recovery actions clearly.
Drive service performance and continual improvement through SLA/KPI reviews, trend analysis, root cause elimination, automation, shift-left, knowledge management, release discipline, demand management, and productivity improvement initiatives.
Manage program and service financials, staffing, capacity, utilization, forecasting, invoicing inputs, commercial risks, contractual obligations, audit requirements, and compliance with customer security and operational standards.

Preferred Qualifications

Experience in Canada Public Sector project engagements
Project Management Professional (PMP), PRINCE2, ITIL 4 Foundation/Managing Professional, Scrum/Agile, or Oracle Cloud certification is preferred.
Experience delivering Oracle Fusion Cloud programs and AMS services for Canada public sector or other regulated organizations.
Experience working in a Global Delivery model, managing multidisciplinary teams, and using ITSM platforms such as ServiceNow, Jira Service Management, BMC Helix, or equivalent tools would be a plus.
Work Environment

The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.

Estimated annual compensation range for the candidate based in the below location will be:

Ontario- 109,915 to $ 133,581

Additional Required Qualifications

Candidate must be located within commuting distance of Mississauga , Canada or be willing to relocate to the area. This position may require travel in Canada.

Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.

At least 11 years of Information Technology experience.

Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

Lead Oracle Fusion Cloud implementation programs and application management services, overseeing scope, schedule, budget, quality, governance, and business outcomes. Establish and manage an ITIL-aligned support model, lead the transition to steady-state service, and drive service performance and continual improvement with customer and delivery stakeholders.

Requirements

The role requires extensive IT and Oracle ERP program or service delivery leadership experience, including end-to-end Oracle Fusion Cloud implementations and AMS operations. A bachelor's degree or equivalent is required, along with Canadian citizenship or permanent residency and the ability to work without employer-sponsored immigration; PMP, PRINCE2, ITIL, Agile, or Oracle Cloud certifications are preferred.

Skills

Oracle Fusion Cloud Program Management
Oracle ERP
AMS Service Delivery
ITIL
IT Service Management
Program Governance
Stakeholder Management
Financial Management
Risk Management
Incident Management
Change Management
Release Management
Transition to Support
Continual Service Improvement
Global Team Leadership

Visa sponsorship

Not detected in the job text

Keywords

Oracle Fusion Cloud
Oracle ERP
Program Management
Service Delivery Management
ITIL
IT Service Management
Service-Level Agreements
Operational-Level Agreements
Program Governance
Financial Management
Risk Management
RAID Management
Incident Management
Problem Management
Change Management
Release Management
Knowledge Management
ServiceNow
Jira Service Management
BMC Helix
Data Migration
Systems Integration
Cutover
Hypercare
PMP
PRINCE2
ITIL 4
Scrum
Agile

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