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Closed listing

Infosys

Q2- NAMORC- Oracle Field Service Cloud SCON - Canada

ON, Canada

Education: Bachelor’s degree
Posting language: English
Posted: Aug 25, 2026

This opening has closed.

The original listing is kept below for reference.

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Original job description

Archived listing. The details below describe a past opening.

Job Description

Infosys is seeking a Senior Consultant with experience on Oracle Field Service Cloud and other Oracle CX Cloud applications including implementation of end-to-end field service solutions, workforce optimization, and mobility-driven service execution. The ideal candidate will possess in-depth expertise in Oracle Field Service Cloud, complemented by experience in Fusion Service Cloud and Oracle ERP integrations, and a broad understanding of service lifecycle processes across field operations.

This role will require to play key role in application managed services or application implementations and contribute to different phases of project lifecycle including leading requirements gathering, solution design, or production support and play an important role in the configuration, development, and deployment of the Oracle Field Service Cloud solution. The role will require to collaborate with cross-functional teams including developers, analysts, and project managers to deliver high-quality solutions.

Required Qualifications:

Candidate must be located within commuting distance of Mississauga, Ontario or be willing to relocate to the area. This position may require travel in Canada.
Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 4 years of Information Technology experience
Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Required Skills

Minimum 5 years of experience in Oracle CX Cloud including Field Service Cloud
Experience in Architecture/Design /Detailing of Processes and Problem Definition.
Knowledge and experience of implementing Work Order Management and Scheduling, Routing and Capacity Planning, Resource Management and Forecasting, Dispatch Console and Work Assignment, and Mobility and Field Technician Enablement.
Strong understanding of business processes related to Field Service Operations
Hands-on experience in OFSC Core Configuration, Integration with upstream/downstream systems and Field Service Plugins.
PoC ideation, creation and demonstration to client

Preferred skills

Perform role of a Senior Consultant at onsite and work with offshore team on deliverables.
Should have done at least 2 green field implementations and have experience in working in projects with Agile methodology.
Good Analytical and Communication skills
Should be able to build strong business partner interactions with client stakeholders.
Experience and desire to work in a Global delivery environment

The job may entail extensive travel. The job may also entail sitting as well as working at a computer for extended periods of time. Candidates should be able to effectively communicate by telephone, email, and face to face.
Estimated annual compensation range for the candidate based in the below location will be:
Ontario- $92740 to $105007

EEO/About Us

About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

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More about this job

Responsibilities

The Senior Consultant will lead requirements gathering, solution design, and deployment for Oracle Field Service Cloud implementations. They will collaborate with cross-functional teams to deliver high-quality service solutions and provide production support.

Requirements

Candidates must have at least 5 years of experience in Oracle CX Cloud, specifically with Field Service Cloud, and possess a bachelor's degree or equivalent experience. The role requires the ability to work on-site in Mississauga, Ontario, and the legal authorization to work in Canada without sponsorship.

Skills

Oracle Field Service Cloud
Oracle CX Cloud
Work Order Management
Scheduling
Routing
Capacity Planning
Resource Management
Forecasting
Dispatch Console
Work Assignment
Mobility
Field Technician Enablement
OFSC Core Configuration
Integration
Field Service Plugins
Agile Methodology

Visa sponsorship

Not detected in the job text

Keywords

Oracle Field Service Cloud
Oracle CX Cloud
Fusion Service Cloud
Oracle ERP
Field Service Operations
Work Order Management
Scheduling
Routing
Capacity Planning
Resource Management
Forecasting
Dispatch Console
Work Assignment
Mobility
Field Technician Enablement
OFSC Core Configuration
Integration
Field Service Plugins
PoC
Agile Methodology
Consulting
Digital Transformation
Enterprise Package
Service Lifecycle
Workforce Optimization

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